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Can I complain to someone Cabot threatening letter

tritons0
tritons0 Posts: 68 Forumite
Part of the Furniture 10 Posts Combo Breaker
edited 18 September at 11:19AM in Debt-free wannabe
Been on path of asking for CCAs over period of time . Success with some . However Cabot sent letter 6/8/25 stating couldn’t find documentation for Santander loanthen on 11/8/25 offered 75% discount . But today receive another letter saying defaulted and they ‘may consider sending an agent to visit you at home ‘ ! I find this very worrying and feel it’s not  right . Any suggestions please ? Many thanks 

Comments

  • la531983
    la531983 Posts: 3,323 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Just ignore them, anyone coming to your door has as much power as the milkman.
  • tritons0
    tritons0 Posts: 68 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Can I complain to anyone about this ? 
  • DE_612183
    DE_612183 Posts: 3,995 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    doubt it - just because they can't provide the CCA doc doesn't mean the debt doesn't exist...
  • ManyWays
    ManyWays Posts: 1,510 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
    Have you told them clearly you will not be making any payment while the debt is unenforceable?
  • tritons0
    tritons0 Posts: 68 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    No , advised by other forum members to not engage 
  • tritons0
    tritons0 Posts: 68 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I have letter clearly saying they can’t provide CCA , if they find it then obviously things change but I find  it very bad that they feel they can use ‘scare tactics’ 
  • ManyWays
    ManyWays Posts: 1,510 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
    I suggest you email them saying clearly you will not be making any payments and will not speak to any callers to your house. You just have to say this once, no need to keep replying to them, but I think it helps to be clear
    , which so far you have not been. 
  • sourcrates
    sourcrates Posts: 31,817 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    The fact a debt may be deemed unenforceable only prevents a creditor from taking legal action to recover the balance, nothing else.

    They can quite legally still ask you to pay, still report to your credit file, and still offer you a discounted deal.

    You can`t report them as they are not doing anything wrong, your best bet is to make it crystal clear to them you are not going to pay, and then they will likely move on and bother someone else instead.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Rob5342
    Rob5342 Posts: 2,491 Forumite
    1,000 Posts Third Anniversary Name Dropper
    I had similar with PRA, I told them once that I wouldn't be paying and then just ignored them. They kept calling and offering discounts but now they have mostly given up apart from the odd phone call.

    It's all part of the game really, they push things as far as they legally can to try and get money out of a dud investment, but with no CCA you can just sit and laugh at them. 
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