BW legal , Threating to taking me to court

Fr34k31

So, BW has sent me a notice to pay British gas bill of 1700 that I didn't use. I never was British gas customer before February this year. I lived in a room for a two three months that was above a shop. I used to pay 200 pound a month that included the rent and energy bills as well and I shared the room with another student. I was a student too. there was no rental agreement or anything. Its just we were asked to pay 200 each and we payed. I had no address so I put that address in my bank. after few month my credit file stated show an energy bill of 1700 pound that I never used. I don't know what to do really stressed about it. When I became customer with British gas I told them about this discrepancy to one of the customer agents but they never contacted me again. I dont know what to do and how to prove this. need help please I am really stressed

fatbelly

It is not up to you to prove that you don't owe this. It is for them to prove that you do.

Have you told bw the following?

I have no liability in this matter and will defend any claim

The you only need to respond further if you get one of these

https://debtcamel.co.uk/letter-before-claim-ccj/

QrizB

OP had a thread on Energy; we suggested he post over here instead. There's a little bit more info re. his situation in that thread.

https://forums.moneysavingexpert.com/discussion/6626512/bw-legal-threating-to-taking-me-to-court#latest

sourcrates

Thanks @QrizB for the explanation.

OP, you have been advised on your other thread to send a prove-it letter, I think the time for that has passed as what you have received sounds to me like a "letter before claim", is there a reply form with a 30 day return window in the letter?

fatbelly

Yes, you have had the letter before claim and need to respond by 14 September

Fortunately my crystal ball made me post the relevant link earlier, and you still have a week to follow the guidance

Fr34k31

I sent them a prove it email and thats how they have responded. Good Morning.   We write in reference to your recent email contact. Thank you for your email, the details have been duly noted. As harassment has been referred to in your correspondence, we feel obliged to point out that under S1(3)(c) of The Protection from Harassment Act 1997, a course of conduct that someone alleges to be harassment will not be deemed so if the person who pursued it shows that in the particular circumstances the pursuit of the course of conduct was reasonable. Under the circumstances our course of action has been entirely reasonable and in no way reaches the high threshold of harassment. In order for us to investigate this matter further please provide proof that you started being supplied by British Gas in February 2025.  Upon receipt, we will review your case accordingly. Should you have any further queries please contact our office on 0113 487 0430, or sign in or register on our Customer Portal at

Yours sincerely,

BW Legal

 

Fr34k31

sourcrates said:

Thanks @QrizB for the explanation.

OP, you have been advised on your other thread to send a prove-it letter, I think the time for that has passed as what you have received sounds to me like a "letter before claim", is there a reply form with a 30 day return window in the letter?

yes there is reply form attached in that letter.