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House buying with leased solar panels - A shade Greener

Hi, 

Currently in the process of buying a house. Been going on for about 6 months. The house has solar panels on lease from A Shade Greener. Long story short - we are waiting for a shade greener to receive the deed of variation the solicitors have made, and then will need ASG to register with land registry. Has anybody been through something similar? And if so, how long did it roughly take? I have emailed ASG but no reply and am unable to speak to someone their regarding the process. 

As you can imagine, we are frustrated and fed up due to how long it has taken. 

Appreciate the time taken to read this.
thank you 

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