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New Style ESA application

Hi all

As per my other thread, I applied for New Style ESA online. This is a different topic really, so started a new thread, and it's a basic question.

As per below, I was meant to be contacted by 16 August, which passed two weeks ago. I followed all the instructions, had to send in my fit note via snail mail as the online submission was being rejected.

I realise that the state doesn't seem to function awfully well nowadays, however 'we will' sounds pretty definitive. 

The question is, at what point do you think I should begin chasing it up? Are delays and missed deadlines from the DWP commonplace? As per my original thread, I do have savings to lean on, so it's not urgent in that sense, but I do want to confirm that the cogs are turning re the application. Thanks!


Comments

  • Rubyroobs
    Rubyroobs Posts: 1,105 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I would chase up on monday. Are you sure you haven't missed any calls ?
  • Altior
    Altior Posts: 1,080 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
    Rubyroobs said:
    I would chase up on monday. Are you sure you haven't missed any calls ?
    Definitely, no missed calls. Post is inconsistent but have received mail that would have been generated in the last couple of weeks.
  • huckster
    huckster Posts: 5,326 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I believe it it taking about 1 month after application before Job Centre appointment is arranged. 

    If outside of this, then definitely chase up.
    The comments I post are personal opinion. Always refer to official information sources before relying on internet forums. If you have a problem with any organisation, enter into their official complaints process at the earliest opportunity, as sometimes complaints have to be started within a certain time frame.
  • Altior
    Altior Posts: 1,080 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
    Thanks, we did have a BH in the middle of this (though already past their self imposed deadline), I'll give them until the end of the week. 
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