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Nest triggered MPAA on a pot less than £10,000

Earlier in the year my wife took her whole NEST pension of £4,000. It should have been under the small pot rules. After numerous letters we have now found out that they triggered the MPAA without informing her. They should have written to her within 31 days. It was not a flexible draw down so should not be classed as ufpls, yet is seems that is what they have done. Despite numerous requests for a statement, they have not provided it. Equally as the account is closed my wife can no longer access any documents in the account. Any suggestions?
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  • Dazed_and_C0nfused
    Dazed_and_C0nfused Posts: 17,685 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    gettoo27 said:
    Earlier in the year my wife took her whole NEST pension of £4,000. It should have been under the small pot rules. After numerous letters we have now found out that they triggered the MPAA without informing her. They should have written to her within 31 days. It was not a flexible draw down so should not be classed as ufpls, yet is seems that is what they have done. Despite numerous requests for a statement, they have not provided it. Equally as the account is closed my wife can no longer access any documents in the account. Any suggestions?
    Did she specifically say she wanted to invoke one of her 3 "small pot" opportunities?

    If so what evidence do you have of this?
  • spaniel101
    spaniel101 Posts: 244 Forumite
    Part of the Furniture 100 Posts Name Dropper

    https://www.moneyhelper.org.uk/en/pensions-and-retirement/tax-and-pensions/money-purchase-annual-allowance-mpaa


    What triggers the MPAA?

    The MPAA is triggered if you take 'taxable' money out of a defined contribution pension using a flexible payment option.  

    This usually means converting your pension money into income when you need it, and leaving the rest invested. Just taking up to 25% as a tax-free lump sum usually does not trigger the MPAA. 

    The MPAA will normally be triggered if you: 

    The MPAA is usually not triggered if you: 

    If you have an additional voluntary contribution (AVC) scheme, ask your provider or the trustees whether it counts as a defined contribution or defined benefit scheme before taking money. If it’s defined contribution, the withdrawal might trigger the MPAA.   

    Understand your pension options before taking money

    There are many ways you can take money from your defined contribution pension scheme. Before taking money, it’s important to make sure you’ve considered which is best for you. 

    Our guide explains your options for using your defined contribution pension pot.  

    If you’re 50 or over, you can also get a free Pension Wise appointment. This will help you understand the different ways you can take your pension.   

    Remember, if your choices trigger the MPAA and you want to continue saving into your pension, you’ll only get tax relief up to £10,000 a year. 

    What you need to do if you trigger the MPAA

    Your pension provider must tell you if you’ve triggered the MPAA. They’ll send you a flexible access statement within 31 days, or 91 days if you have an overseas pension. 

    If you have multiple active defined contribution pension schemes (where money is still being paid in), you must tell all your pension providers that the MPAA has been triggered. To avoid a fine, you must do this within 91 days of: 

    • receiving your flexible access statement or 
    • joining a new defined contribution scheme.  

    The MPAA starts the day after it’s triggered and resets at the start of each tax year (6 April). This means only future payments into your pension(s) are counted against the £10,000 limit. 

    What happens if you go over the MPAA

    If you go over the MPAA, you won’t be entitled to tax relief on all your pension savings. This means you’ll need to pay Income Tax on the money that’s higher than the limit. This is called an annual allowance tax charge. 

    You can use the calculator on GOV.UK to check if you have an annual allowance tax chargeOpens in a new window

    The carry forward rules do not apply to the MPAA, so you cannot use unused annual allowance to reduce or cancel out the charge.

    How to pay the annual allowance tax charge

    There are two ways to pay the annual allowance tax charge:

    1. Ask your pension provider to pay on your behalf. This is called ‘scheme pays’ and means your pension benefits will be reduced.

      But your provider doesn’t always have to do this, including if the tax charge is less than £2,000. See Who must pay the pensions annual allowance tax chargeOpens in a new window on GOV.UK for the rules.
    2. Pay the tax charge yourself.

    Either way, you need to complete a Self Assessment tax returnOpens in a new window – this calculates how much you need to pay or tells HMRC your provider has already paid.

    See our guide How to fill in a Self Assessment tax return for help with the process.

    Consider advice from a financial adviser

    If you think you might be affected by the MPAA, consider getting advice from a regulated financial adviser. 

    An adviser can help you understand: 

    • how much your annual allowance is 
    • your options to reduce the tax you might need to pay 
    • how to pay any tax charges. 

    Our tool can help you find a retirement adviser or see our guide  Choosing a financial adviser for more information.  

    Need more information on pensions?

    Call our helpline free on 0800 011 3797 or use our webchat. One of our pension specialists will be happy to answer your questions.

     

    Our help is impartial and free to use, whether that’s online or over the phone.

    Opening times: Monday to Friday, 9am to 5pm. Closed on bank holidays.

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  • GrumpyDil
    GrumpyDil Posts: 2,073 Forumite
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    Not sure that helps at all. The point is that if this payment had been taken as a small pot it doesn't trigger the MPAA.
  • DRS1
    DRS1 Posts: 1,315 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    GrumpyDil said:
    Not sure that helps at all. The point is that if this payment had been taken as a small pot it doesn't trigger the MPAA.
    Except it makes the point that YOU have to ask the provider to apply the small pot rules.  You can't just assume that they will do so because the pot is under £10k.

    To be fair you'd have thought if she didn't specify it that they would have asked her if she wanted to.
  • GrumpyDil
    GrumpyDil Posts: 2,073 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker
    edited 14 August at 12:15PM
    DRS1 said:
    GrumpyDil said:
    Not sure that helps at all. The point is that if this payment had been taken as a small pot it doesn't trigger the MPAA.
    Except it makes the point that YOU have to ask the provider to apply the small pot rules.  You can't just assume that they will do so because the pot is under £10k.

    To be fair you'd have thought if she didn't specify it that they would have asked her if she wanted to.
    Fair point as I'd assumes the OP had made it clear they wanted a small pots payment.

    Interestingly the Nest brochures implies they do small pots where they say:
    "You may not be subject to this annual limit if your Nest pot is under £10,000 and you take it all in one go. For more information on tax and pension contributions, visit moneyhelper.org.uk/en/pensions-and-retirement/tax-and-pensions"

    But don't explicitly explain how you request this.
  • DRS1
    DRS1 Posts: 1,315 Forumite
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    I do not know but I imagine there is some sort of form you have to fill in.  Maybe a box to tick?
  • dunstonh
    dunstonh Posts: 119,813 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    After numerous letters we have now found out that they triggered the MPAA without informing her. 
    I have seen the Nest documentation on UFPLS and they do warn you.

    It was not a flexible draw down so should not be classed as ufpls, yet is seems that is what they have done. 
    With most providers, you have to explicitly state you wish to draw on the small pots rule. It is not automatic.


    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Albermarle
    Albermarle Posts: 28,095 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    DRS1 said:
    I do not know but I imagine there is some sort of form you have to fill in.  Maybe a box to tick?
    I took one from both Aj Bell and HL. In both cases I messaged them in advance to say I wanted to withdraw the pension pot ( both just under £10K) under the Small Pots Rule.
    In both cases I had to fill in a specific form ( one by hard copy and one digitally) to confirm the requests. 
  • FIREDreamer
    FIREDreamer Posts: 1,018 Forumite
    500 Posts Second Anniversary Name Dropper Photogenic
    DRS1 said:
    I do not know but I imagine there is some sort of form you have to fill in.  Maybe a box to tick?
    I took one from both Aj Bell and HL. In both cases I messaged them in advance to say I wanted to withdraw the pension pot ( both just under £10K) under the Small Pots Rule.
    In both cases I had to fill in a specific form ( one by hard copy and one digitally) to confirm the requests. 
    Hargreaves have a specific form to fill in for a small pot of £10,000 or less.




  • DRS1
    DRS1 Posts: 1,315 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    OK More than the one box to tick.
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