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Updraft/MyCRS
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Wullibur
Posts: 2 Newbie

Looking for advice.
3 years ago I took out a loan with Updraft for £8000. I ended up being unable to pay about 6 months later, and agreed to pay them £20 a month in order to get myself sorted out. My debt got sold to MyCRS anyway and I started a payment plan with them for £10 a month.
This went on for about a year until a few months ago, it got passed back to Updraft, who I have only just managed to log back into the account today.
When I checked the balance due, it was showing over £77K!
I have messaged them to query this, I was under the impression that if debts were defaulted, interest was stopped.
Any ideas?
3 years ago I took out a loan with Updraft for £8000. I ended up being unable to pay about 6 months later, and agreed to pay them £20 a month in order to get myself sorted out. My debt got sold to MyCRS anyway and I started a payment plan with them for £10 a month.
This went on for about a year until a few months ago, it got passed back to Updraft, who I have only just managed to log back into the account today.
When I checked the balance due, it was showing over £77K!
I have messaged them to query this, I was under the impression that if debts were defaulted, interest was stopped.
Any ideas?

0
Comments
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Was it actually defaulted when you stopped payment?
How is it reported on your credit report?
If it is marked arrangement to pay then it has never defaulted.If you go down to the woods today you better not go alone.1 -
Check the relevant credit record and confirm if the debt was defaulted or you have AP markers, in the first instance.
This smells like an affordability claim may be a good idea?If you've have not made a mistake, you've made nothing1 -
The outstanding balance shown is obviously an error, you don`t owe 77k so relax.
Debts can be sold without the need for them to default, it clearly states on the above screen shot
"payment arrangement in arrears"
Does it show as in default on your credit report?I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter1 -
Just checked my report, it's been marked as A. I will ignore them for now until it defaults, my credit score is as low as it can go anyway.
I'll have a look at doing an affordability claim though, I had never heard of that.
Thanks 👍0 -
If you had stopped paying it 3 years ago it would have defaulted and you would have been almost half way through the 6 years it takes to disappear, pity you carried on paying.If you go down to the woods today you better not go alone.0
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The best initial source on making affordability claims is Debt Camel. Do not expect to win the first round, you may need to appeal and then go to the Ombudsman.
The aim is to get the interest removed, and they may have to remove the reports to your credit record.If you've have not made a mistake, you've made nothing1 -
An affordability complaint is a good idea but I also think there is something very wrong with that balance; I dont see how 18% compounded for 3 years can possibly amount to that much0
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ManyWays said:An affordability complaint is a good idea but I also think there is something very wrong with that balance; I dont see how 18% compounded for 3 years can possibly amount to that much
I would obviously question it, and if they say, sorry, its a computer error then I would say fair enough.
However if they insist that the balance is correct, after my uncontrolled laughter had died down, and I`d picked myself up off the floor, I would smile and wish them luck in enforcing such a claim.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
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