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unknown debt

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Hi All
hope you can help! keep getting texts from a debt company called Ophelos stating I owe money on a credit card that I have never heard of! is not on my credit file and search does not show any card in this name i.e. Sky card, any ideas, have emailed them asking for details etc and no answer, just texts every day

Comments

  • fatbelly
    fatbelly Posts: 23,009 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    Find some way to block them

    Ignore texts; only letters count
  • MouldyOldDough
    MouldyOldDough Posts: 2,710 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Ophelos appears to be a debt collecting agency - they appear to be genuine 
    Have you ever taken out a loan and defaulted on payment with any loan company ?

    If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.
  • sourcrates
    sourcrates Posts: 31,622 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited Today at 2:50PM
    Its a fishing trip by some bottom feeder debt collector, ignore texts/emails, you only need respond to a letter.

    Never, ever be tempted to ring them, as the conversation will consist of "hello, how would you like to pay, card or payment plan?"

    They won`t be interested in knowing its not your debt, or any other dispute you may have.

    Any matters to do with debt should be conducted in writing only.

    If they can ever be bothered to write to you, you can send them the prove-it letter, until then ignore.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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