Deadline missed maybe?

keithneil99

Hello readers

I'm new here and had a query around defence deadline.  The claim I received on the claim form has issue dated: 30 June 2025.  I submitted my AOS on the MCOL via my Govt Gateway account on 18th July 2025 and on 2nd August 2025 I submitted my defence via email, I suspect I didn't email my defence in time.  Am I correct in concluding I've missed the deadline for submission of my defence? If so, any advice that can be offered?

Thanks 

Coupon-mad

No, you were in time. 

Check your MCOL history, has the CNBC placed a bar on the case? if so, they've seen your email.

keithneil99

I'm not so sure where to find this information in my MCOL account.  Screenshot below, presume i'm looking in the right place :-)

Castle

2nd August is today, I doubt anything will show until Monday morning.

keithneil99

Castle said:

2nd August is today, I doubt anything will show until Monday morning.

Provided, I've not missed the defence deadline, then it's all good

Gr1pr

You should have received the email auto response after submitting the defence email,  so check your inbox and spam folders for it, to prove that the CNBC received it and replied 

Your claim history should actually show that the claim was sent to you on 30th June and also should show that your AOS was completed around the 18th july,  so I suggest that you should click on the claim reference number on MCOL,  look for those entries and perhaps show us a redacted picture 

They dont work weekends and are behind anyway so it could be a week or two before the defence is logged,  which is why the new template is submitted on MCOL,  not emailed

The deadline is 4pm on Monday,  4th August 

keithneil99

Gr1pr said:

You should have received the email auto response after submitting the defence email,  so check your inbox and spam folders for it, to prove that the CNBC received it and replied 

Your claim history should actually show that the claim was sent to you on 30th June and also should show that your AOS was completed around the 18th july,  so I suggest that you should click on the claim reference number on MCOL,  look for those entries and perhaps show us a redacted picture 

They dont work weekends and are behind anyway so it could be a week or two before the defence is logged,  which is why the new template is submitted on MCOL,  not emailed

The deadline is 4pm on Monday,  4th August 

Got it, thanks!

keithneil99

Gr1pr said:

You should have received the email auto response after submitting the defence email,  so check your inbox and spam folders for it, to prove that the CNBC received it and replied 

Your claim history should actually show that the claim was sent to you on 30th June and also should show that your AOS was completed around the 18th july,  so I suggest that you should click on the claim reference number on MCOL,  look for those entries and perhaps show us a redacted picture 

They dont work weekends and are behind anyway so it could be a week or two before the defence is logged,  which is why the new template is submitted on MCOL,  not emailed

The deadline is 4pm on Monday,  4th August 

I do have an acknowledgement email from CNBC after submitted my defence and att. is a screenshot taken from MCOL of the key events with dates thus far.

Coupon-mad

If it's an in-house ParkingEye claim for £130 plus court fees, they won't rush to get judgment on MCOL. Their own team aren't that quick out of the traps.

But if it's a DCB Legal claim for ParkingEye, they WILL go for judgment by Tuesday.

This is why we stopped advising emailing defences (advice changed 3 weeks ago to a shorter template defence and submitting it on MCOL). The CNBC is too slow and disorganised and last minute emailed defences are missed. If you have the latter, it will save you a headache (possible CCJ having to be unpicked) to just put the new defence in on MCOL this weekend. That will be your defence instead of the emailed one. Make sure you submit it.

Gr1pr

keithneil99 said:

Gr1pr said:

You should have received the email auto response after submitting the defence email,  so check your inbox and spam folders for it, to prove that the CNBC received it and replied 

Your claim history should actually show that the claim was sent to you on 30th June and also should show that your AOS was completed around the 18th july,  so I suggest that you should click on the claim reference number on MCOL,  look for those entries and perhaps show us a redacted picture 

They dont work weekends and are behind anyway so it could be a week or two before the defence is logged,  which is why the new template is submitted on MCOL,  not emailed

The deadline is 4pm on Monday,  4th August 

I do have an acknowledgement email from CNBC after submitted my defence and att. is a screenshot taken from MCOL of the key events with dates thus far.

Thats the one  !  Showing the progress to date 

I agree with coupon mad above,  better to input your defence into MCOL,  within the 122 lines allowed,  and be careful about spurious characters like > < "  etc,  try it and try SAVE, if it fits,  submit it, ideally ASAP 

Don't rely on the CNBC checking emails and placing a bar on the claim,  you wont be happy if a default Judgment happens  ( which can be unpicked,  but why take a chance  ?  )

keithneil99

Coupon-mad said:

If it's an in-house ParkingEye claim for £130 plus court fees, they won't rush to get judgment on MCOL. Their own team aren't that quick out of the traps.

But if it's a DCB Legal claim for ParkingEye, they WILL go for judgment by Tuesday.

This is why we stopped advising emailing defences (advice changed 3 weeks ago to a shorter template defence and submitting it on MCOL). The CNBC is too slow and disorganised and last minute emailed defences are missed. If you have the latter, it will save you a headache (possible CCJ having to be unpicked) to just put the new defence in on MCOL this weekend. That will be your defence instead of the emailed one. Make sure you submit it.

Hi Coupon-mad,

 I submitted my defence on MCOL on Monday as I didn't see this message due to travelling at the weekend, may be i have missed the deadline :-(