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Lovetts letter of claim

Hi, could someone please advise me on this one?
My partner received this letter from Lovetts solicitors as apparently HR at his previous company he worked for made a mistake in the final calculation of his pay before he left and now he owes them money. He's left 6 months ago and the first email from the HR was received 2 months after his leaving date.

Should he pay them? I've read lots of negative opinions about this firm.

Many thanks in advance for any comments!

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