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Lovetts letter of claim

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Hi, could someone please advise me on this one?
My partner received this letter from Lovetts solicitors as apparently HR at his previous company he worked for made a mistake in the final calculation of his pay before he left and now he owes them money. He's left 6 months ago and the first email from the HR was received 2 months after his leaving date.

Should he pay them? I've read lots of negative opinions about this firm.

Many thanks in advance for any comments!

Comments

  • Keep_pedalling
    Keep_pedalling Posts: 20,959 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    Did he simply ignore the letter from his old company? If he actually was overpaid then yes he should pay it back.
  • fatbelly
    fatbelly Posts: 23,019 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    That is a formal pre-action letter and you should respond to it

    https://debtcamel.co.uk/letter-before-claim-ccj/
  • Did he simply ignore the letter from his old company? If he actually was overpaid then yes he should pay it back.
    He had an exchange of emails with his old company but because they owed him 3 days of pay for a trial with another client, which he didn't end up taking, he was waiting for them to rectify the amount, which they didn't.
  • fatbelly said:
    That is a formal pre-action letter and you should respond to it

    https://debtcamel.co.uk/letter-before-claim-ccj/
    Thanks, I guess he'll need to pay it now. 
  • RAS
    RAS Posts: 35,709 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    He had an exchange of emails with his old company but because they owed him 3 days of pay for a trial with another client, which he didn't end up taking, he was waiting for them to rectify the amount, which they didn't.
    What exactly does that mean?

    If BF is querying the amount owed, he needs to go over to the employment forum here with the precise details of his various discussions about this trial.

    It not correct to fail to pay back money, nor is it to repay money he doesn't owe. He's a big boy, so he need to clarify the situation himself.
    If you've have not made a mistake, you've made nothing
  • sourcrates
    sourcrates Posts: 31,634 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    If he owes the money, he should set up a payment arrangement to avoid a CCJ.

    However, if he disputes the amount owed, he should tell them so in writing, whilst responding to the LBA.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • We have so much going on at the moment that he just paid it in full for the peace of mind.
    Thanks for your advice, anyway! 
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