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Asda overcharging policy
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Aidanmc
Posts: 1,324 Forumite

Do Asda still give a £2 gift voucher if you are overcharged for something?
0
Comments
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I was in Asda not that long ago a 50p packet of pasta came through at 50 quid I didn't even get a sorry.2
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Most of the time you had to ask for it anyway, it was rarely offered. Not had a problem for a while because I use shop and go which shows the price when you scan an item.1
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In my experience, at my local store, the staff treat any one who complains of being overcharged as a fraudster until proven otherwise. Same goes when they had the "refund and replace" - it was "refund" only.
This isn't an Asda wide issue, it just happens at certain stores, who've had the "every one's a thief, everyone's a fraudster" line drilled into them. They can change as many managers as they like, but the attitude is baked in.1
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