CIVIL ENFORCEMENT LTD - COSTA COFFEE PARKING INVOICE

justcause

and last one of the location of tablet

Coupon-mad

justcause said:

Inside Costa itself

If Costa has the tablet and has the power to extend time, then they CAN cancel PCNs.

Both you and the other driver need to bombard that Costa Manager with polite but persistent complaints because this is impossible to win on appeal.

DO NOT BE FOBBED OFF. Carry on.

Both of you motorists: get your local constituency MPs to write and complain to Costa about this farce, too.

Really really lean on Costa.

Look how easy it can be if you say the right things after being knocked back at first:

https://forums.moneysavingexpert.com/discussion/comment/81522510/#Comment_81522510

If that fails, both ignore CEL but you must tell them if you move house within 6 years.

That's all. No paying them. Do NOT fund a scam and effectively become a sponsor for it, for an easy life. Not an option.

Come back only if either of you get a claim form. Easy to defend!

kryten3000

Another location local to me - happy to assist with any claim, I haven't lost against CEL in several years.
They almost never have authority to operate in the name "Civil Enforcement Limited", contracts tend to be in a different name.  

Car1980

Also bear in mind that CEL usually use DCB Legal, and when they do they always discontinue the court claim.

Le_Kirk

justcause said:

and last one of the location of tablet

Fantastic, as you walk in the door opens and obscures the tablet!  You'd almost think that Costa don't want repeat business.

justcause

UPDATE. 
So I have now received a Letter before action - Claim for debt unpaid parking charge notice, as below. Along with that there is an information sheet and what appears to be a standard debt reply form.

I haven't approached Costa yet as purely not had time (I will go this coming week) but advice on Next steps please? 

Coupon-mad

Read post 2 of the NEWBIES thread: LBC stage.

And...

FIGHTBACK ALERT:

Please do the government's Public Consultation. We need every poster to complete this vital survey before the deadline.

See this thread:

https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-now-extended-closes-friday-26th-september/p1

We understand that you may need some pointers. It looks laborious, we get that. It doesn't matter; no knowledge is needed except re your own experiences so you can call out a scam industry and you'll protect millions of motorists and help change the law. 

I've written some guidance to help focus new posters on the issues. I've covered almost every question, providing ideas if you agree with our stance on things like DRFs, which we say must be banned.

Ordinary people like you are falling victim to this scam 15 million times per annum. Motorists need your voice added please.

CLOSES ON FRIDAY 26th SEPTEMBER.

Car1980

Le_Kirk said:

justcause said:

and last one of the location of tablet

Fantastic, as you walk in the door opens and obscures the tablet!  You'd almost think that Costa don't want repeat business.

Not to mention a blue P doesn't mean anything in this context. No actual sign or instructions.

user1977

The managing agents for the retail park appear to be Workman, who may be closer to the parking "management" than Costa.

And the landlord is the Crown Estate, so if all else fails, complain to Charlie...