Do regular declined payments effect credit score

Hoopy91

This is weird. I had a playstation plus extra annual subscription purchased 31/5/2023. In Feb 2024 I upgraded the remaining months to premium. I'm pretty sure I turned off auto renewal but it seems to have went through for this year as a 12 month premium subscription for £120. Now the account registered to my PSN doesn't have any money in it usually. I only transfer into this account when I am about to spend from it, so the £120 was declined and it's been declined about 5 times over the latest week. I went onto my PSN account to check the subscription and it says I have premium until 5/6/26. Even if I cancel it still says this will take affect 5/6/26. So I phoned playstation support. 

The guy I spoke to said there was no recent transaction on the system so there's nothing he can do to cancel it. This is weird as it means they've given me a years subscription before payment was taken. I explained to him that I don't want the years subscription at the top tier I want to pay monthly for the middle tier. His answer was to just keep it and let the payment continue declining and when it runs out switch to the subscription I want. I couldn't believe this so I clarified he actually is saying I've to keep a free subscription for a year. He said that or pay it and then call for a refund. 

So if they keep trying to take the payment and it keeps getting declined will that affect me in any way like credit score? We have mortgage renewal next year and I don't want something like this to effect us financially if they look at the account and see 100s of declined payments to playstation. 

la531983

Short answer is no.

PRAISETHESUN

Worst case they will cancel the subscription when they realise it hasn't been paid for. In the interim I'd just remove your payment method from your PSN account. It's not going to cause any issues with credit reporting. Your bank possibly could flag it as fraud and block your card, but I think that's unlikely.