OPPO A76 phone cannot see Bluetooth device. Edit: Solution found.

Belenus

Edit: DullGreyGuy has sorted this out for me. I will leave the thread as is in case it helps anyone else.

My wife and I both have identical OPPO A76 phones running Android 13.

We also have a Sony SRS-XB100 portable speaker.

Until recently my wife could use Bluetooth to connect her OPPO A76 phone to the speaker. It used to show under Paired Devices.

It has now disappeared from Paired Devices and it isn't visible under Available Devices either. Restarting the phone makes no difference.

It shows as normal on my OPPO A76.

Suggestions.

Thanks

DullGreyGuy

Have you put the speaker in pairing mode? Instructions are below https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946321.html 

flaneurs_lobster

Can your wife's phone connect to other Bluetooth devices?

EssexExile

I'm always having trouble with Bluetooth. Have you turned off Bluetooth on your phone and then tried hers?

Belenus

DullGreyGuy said:

Have you put the speaker in pairing mode? Instructions are below https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946321.html 

Thanks DGG, That worked.