Beware Mickey Mouse Mortgages from Lloyds Bank

South_coast

I'm really not sure why you are continuing to post. I wish you well with your quest to prove that you are correct and everyone else is wrong, but I don't think anyone else is interested....

Analyst

You are in the wrong place then, because this whole site is about financial education, information and support. If you don't want any of that, then go elsewhere.

My only concern is that many vulnerable and financially illiterate people, are being ripped off, and it now seems that the organisation set up to defend them, is incapable of doing so. The right or wrong here is about the way the complaint is rejected, not the result. If you are not capable of defending yourself, how would you know if you were being fobbed off with a lie in order to meet a KPI target, bonus, or to hide a major error impacting thousands? I know of at least one similar case which was dismissed for no valid reason, and if I knew those people, I would tell them.

Think about how many thousands give up, for every one that takes the same complaint all the way.