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Ocado Price Lock
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robertcrossland
Posts: 3 Newbie

I noticed that Ocado currently ( 4 June 2025) lists Dolce Gusto Latte Macchiato pods at £6.50 with a "Price Lock" icon. But when I checked a future order for 19th June, the same product still shows the "Price Lock" label, even though the price has increased to £7.00.
This seems misleading — surely a “locked” price shouldn’t change?
It really undermines confidence and raises questions about the transparency of the website. I’ve asked Ocado for clarification and I am awaiting a reply.
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Comments
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Ocado are clear their price lock is for 8 weeks.
Sounds like by 19th June the 8 weeks will have been completed.
Unless that hasn't been the case I can't see how it undermines transparency or confidence2 -
Surely on the week of the price increase they should remove the price lock label?
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My concern is that the "Price Lock" icon is still being shown on the product even though the price has increased. If the price goes up after 8 weeks, that’s fair enough — but continuing to display the icon gives the misleading impression that the price is still fixed.
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robertcrossland said:My concern is that the "Price Lock" icon is still being shown on the product even though the price has increased. If the price goes up after 8 weeks, that’s fair enough — but continuing to display the icon gives the misleading impression that the price is still fixed.Was £x for 8 weeks locked
Now £x for 8 weeks lockedI’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.3
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