Moving solar export (and elec import) to EoN from Octopus

LateStarter

I'm now at the end of my fixed deal with Octopus, and I'm a bit concerned that Octopus will drop their export rate from the current 15p, so looking at moving to EoN - it's 1 year fixed at 16.5p if I change my electricity supply to them as well.

Does anyone have advice how to do this with minimum impact financially? I assume if the electricity supply gets transferred first, Octopus will drop my export payment to 4p, at exactly the time of year I'm exporting the most electricity? 

ed110220

Thinking of this too, but thinking that it took Octopus quite a while to set up my export tariff so if there's similar with EON (not a seamless switch) it could easily wipe out all the savings through loss of export earnings at the best time of year.

Magnitio

Also interested. I've been on Intelligent Octopus Go and find it quite unreliable for charging my car and billing issues.

LateStarter

I've sent an email off to EoN asking for advice. Let's see how good the customer service is.

michaels

I am having issues moving my SEG from Scottish Power to Eon who I recently joined for supply.  However weirdly the delays are being caused by Octopus who are my FIT provider (formerly Shell) as Eon seem to think I am still getting deemed export, despite having had SEG from Scottish Power for at least a year and Octopus are not updating the correct record somewhere.

ddi

I’m having solar and batteries installed next week. So looking at tariffs. I’m currently with octopus normal rate and was considering their intelligent flux - but seeing this would going straight to EON be better? 

69bertie

I moved to E.on Next Drive V6 (I don't have an EV) from Octopus a good 3 months ago now. I was on Octopus E7 tariff and was being paid for exports via Scottish Power at 12p/kwh.

The process is pretty straight forward with some naff implementation along the way. Signed up for Next drive but one naff implementation is you don't go straight on to the ND tariff. I had an E7 Smart meter setup and that is what I initially ended up on (Next Flex tariff) - for nearly 2 weeks. E.on does tell you that this is the process so you have to go with it.

As part of the sign up, you tell them your current export arrangements and current meter readings. It took nearly 2 weeks for the Next Drive part to go live. I then got a notification from Scottish Power - sorry you're leaving us.

You then get a request to send a photo of your current export meter register to E.on as a starting point.

Do be aware that the amount it says you will pay on the Direct Debit is what you will be charged initially - Mine was set to £72. My first bill (£12.50) ended up in a credit amount until the DD proper kicked in. I pay my bills via variable direct debits - bills are paid off in full each month. As worked flawlessly since, so far.

Couple of points to note. At no time have I told SP that i was leaving, that happened automatically.

The changeover resulted in no loss of payments, billing, although I would add that E.on E7 tariff is slightly higher than Octopus, so for a couple of weeks I was paying out slightly more for the night time usage. 

E.on's exports are paid on an annual basis. Yes, they do read the Smart meter direct - ignore the naff emails you get requesting meter readings. They are not required to be supplied. I did tell you there were some naff implementations. The export changeover from Scottish Power to E.on took about a month (Same MPAN number but new E.on account number) but I get paid from the agreed starting meter readings - take a dated photo of the reading anyway. Scottish Power paid me my final payments based on the agreed meter reading.

Upside. I now charge the batteries (and everything else I use) during the 7 hours overnight at 6.7p/kWh. I very rarely use daytime electricity (pence maybe, when we are cooking). The standing charge is higher though but that is negated by the very low night time import cost. And its fixed for 12 months. And I get paid at 16.50p for the export. 

From my experience with contacting E.on customer service, they tend to reply to emails fairly quickly.

Qyburn

ddi said:

I’m having solar and batteries installed next week. So looking at tariffs. I’m currently with octopus normal rate and was considering their intelligent flux - but seeing this would going straight to EON be better? 

Intelligent Octopus Flux pays higher export rates, but requires a supported battery model. Neo's EV tariff has cheaper import. So it depends on what you think your balance will be. 

LateStarter

LateStarter said:

I've sent an email off to EoN asking for advice. Let's see how good the customer service is.

Well it's a week later and no response from EoN - doesn't fill me with confidence.