Communication from Creditor Advice

jones98746

I recently wrote to Moorcroft Debt Recovery regarding my Marks & Spencer debt and have since set up a standing order. The payment has been arranged on a pro-rata basis in line with what I am paying other creditors, and I will continue to send the same amount each month on the same date.

Despite this, I keep receiving direct debit forms from Moorcroft. I prefer to retain control over my payments and will continue using the standing order I have already set up.

In their latest correspondence (see first paragraph attached), Moorcroft mentions sharing my personal information. Should I contact them to state that I do not consent to my information being shared?

Also, in the third paragraph, they requested that I complete a financial assessment. Am I required to complete and return this, or can I continue with the agreed payments via my standing order and ignore the request?

Thank you in advance for your guidance.

sourcrates

They share information with their client, that is pretty much to be expected as they are under contract to them.

No of course you don`t have to do anything any debt collector asks you to do, people always ask this question, and it baffles me why, we are free to say yea or nay to almost anything, and that includes debt collectors.

Debt collectors have no powers whatsoever to make you do anything, and Moorcroft are only acting on behalf of the client, so are nothing in all of this except a payment processor for your original creditor, a bit like PayPal if you want an analogy.

fatbelly

Their letter says they are happy with your offer and you can pay by standing order.

Frankly it wouldn't make any difference if they weren't happy.

That one's sorted now.