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Affordability complaint
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Pumpkinmad
Posts: 21 Forumite
Silly question I’m sure. How do I make an affordability complaint to Barclaycard and MBNA? Thank you
0
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You must exhaust the lenders complaints process first, and have received a final response from them.
Only then can you escalate the matter to the FOS.0 -
Debt Camel covers the process here:Pumpkinmad said:Silly question I’m sure. How do I make an affordability complaint to Barclaycard and MBNA? Thank you
How to get refunds from catalogues and credit cards · Debt CamelI’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter1
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