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Handing back a faulty/dodgy financed car

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WaffleCakes52
WaffleCakes52 Posts: 4 Newbie
Name Dropper First Post
Hi all,

I’m currently having a bit of a nightmare with a car I financed just under 2 years ago, with still 3 years left on my agreement. It’s come time to service the vehicle (it does very little mileage hence not being serviced last year) and have taken it to an independent BMW specialist to be serviced and take a look at a coolant leak I have noticed. Upon the garages inspection they have found the oil filter cap/oil filter housing has been sealed with silicone in order to stop a leak. The cost to replace the housing cap and the housing itself being nearly £900. But it doesn’t end there, when investigating the coolant leak I mentioned they found it was a coolant temperature sensor at the rear of the engine, only accessible when the gearbox is removed which had also been siliconed to prevent a leak. Then they noticed a metal pipe come from the temperature sensor which had also been siliconed.
The cost to remove the gearbox and replace the temperature sensor was around £500 but the pipe which was siliconed was only a £60 part. I don’t understand why they would remove the gearbox and silicone around these parts just to save maybe £100 in parts costs it bizzare!

Anyway I’d like to know if anyone has any advice on where I stand as to trying to get the finance company to take the car back as I don’t know how many more parts have been butchered together and don’t want it to become my problem when I comes to selling the car after clearing finance and accepting any liability for it.

Thanks in advance :)

Comments

  • Also just wanted to note that I have some sort of evidence in the form of reviews of the garage I bought the car from that they have done similar to other customers. At the time of purchase the garage only had great reviews but after checking this week they’ve since been flooded with bad ones after around the time I bought the vehicle.

    And with these parts being not being accessible without removing the gearbox I’m sure it means this damage was definitely present before me purchasing the vehicle.

    Thanks again :)
  • born_again
    born_again Posts: 20,491 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    What type of finance are you talking about.
    Makes a big difference to advice.
    Life in the slow lane
  • sourcrates
    sourcrates Posts: 31,587 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 11 May at 6:42PM
    As above, what type of finance are we talking about here, dealer finance/bank loan/PCP ???
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • MEM62
    MEM62 Posts: 5,322 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 13 May at 11:22AM
    Anyway I’d like to know if anyone has any advice on where I stand as to trying to get the finance company to take the car back as I don’t know how many more parts have been butchered together and don’t want it to become my problem when I comes to selling the car after clearing finance and accepting any liability for it.

    Depending on the type of finance it may well already be you problem.  As asked by @born_again and @sourcrates, what type of finance is it?    
  • MEM62
    MEM62 Posts: 5,322 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I guess we will never know  :-(
  • So sorry for the late reply guys i guess I haven’t set any notifications for replies

    It is a HP/Conditional sale agreement
    @born_again @sour @MEM62

    Any advice would be appreciated!
  • MEM62
    MEM62 Posts: 5,322 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    If it is HP then the problem is yours already as it is your car.  Although the finance company technically own it until the last payment there is no way with HP that you can hand the car over to the finance company and walk away.  You cannot hold the finance company responsible for the fact that you purchased a car with issues.  At this stage, I cannot see that you will have any success in pursuing the dealer that sold it to you either.  
  • Spikeygran
    Spikeygran Posts: 102 Forumite
    10 Posts Name Dropper

    I think the best thing is to speak to an advisor at the HP company.  They must have dealt with this sort of thing before and may be able to guide you.
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