DWP not paid the amount they quoted in their letter

Meandthetall_Man

After listening to Martin, my wife established that she had a shortfall of NI payments and chose to pay for seven years, after she received a letter from the DWP informing her of how much she would receive for each year she paid upto a maximum of eight years shortfall.
She waited at least 14 weeks before she was informed of the amount she would receive.  This was significantly less than what was in the DWP letter.
She phoned the DWP and was told that they had not finished looking at the first year she paid for, although the shortfall is much more than one year.  We await for a final statement from the DWP but just thought I would put this on here for anyone who is still waiting to be paid - we gave the DWP a lot of money in December but to date have not received anything in any form of correspondence explaining the amoount they say they will pay.

eskbanker

In order for anyone to comment meaningfully, can you share the detail of what her entitlement originally was, what she was informed it could be increased to, and what it's been updated to?

p00hsticks

Is your wife over State Pension Age ?  

QrizB

Meandthetall_Man said:

.   she received a letter from the DWP informing her of how much she would receive for each year she paid upto a maximum of eight years shortfall.

Can she share the pertinent details from this letter?

What was her previous entitlement, what was she expecting to improve it to and what is she receiving now?