PLEASE READ BEFORE POSTING

Hello Forumites! However well-intentioned, for the safety of other users we ask that you refrain from seeking or offering medical advice. This includes recommendations for medicines, procedures or over-the-counter remedies. Posts or threads found to be in breach of this rule will be removed.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

amazon shopper panel

my app for the amazon shopper panel says my device isnt compatible although ive been with them for 2 years. i uninstalled the app and tried to add it again but keep getting the same message. is it just me?  i cant contact them either, so frustrating!!

Comments

  • joedenise
    joedenise Posts: 17,780 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Can you not contact them from the usual Amazon website?  At the very bottom of the page there is a Contact Us link which takes you to a web chat form or phone number.  I've used the web chat a couple of times and found it quite useful.

    I didn't even know there was a shopper panel so that may not work but worth a try.
  • flaneurs_lobster
    flaneurs_lobster Posts: 6,762 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Email them at panel-support@amazon.com

    What device is the app loaded onto? Android? Apple? Fire? What version of the OS is it running and does it meet minimum for the app as shown in the Play Store /  App Store / whatever it's called for Amazon Fire
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.8K Spending & Discounts
  • 244.3K Work, Benefits & Business
  • 599.5K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.