VOLUNTARILY PAID MISSING YEARS NI BUT ONLINE ACCOUNT NOT UPDATED?

Ritusrex

I'm 61, left school in 1980 and worked until having a child in 2000.  Have not been in paid employment since, as I have declining health.  (No, I have not been on benefits, we manage on my husbands income). 
Anyway, on 6 March I voluntarily paid, via my online HMRC account over £4500 to cover several years NI contributions shortfall.  At the time, my NI record showed I was missing NI contributions since 2011 through to 2024 and my state pension forecast reflected this.  Before making the payment I was shown a choice  about 13 different options to pay for various combinations of missing years, to up my forecast from a few pounds per week right up to the max. 
I made my payment to cover the years that would give me the maximum weekly forecast, and then kept a screenshot of the 18-digit ref. no.
My query is this.  Whilst he payment cleared my bank account immediately, my HMRC online account still  hasn't updated to show those missing years as now being 'paid in full'.  The only tax year that altered at all, was 2024-2025.  It looks like they have simply allocated the entire payment to the last tax year? 
Is this standard procedure?  My state pension forecast now shows an increase of just £14 per week since making the payment, to £200.68/week (from originally showing £186/week).  
Thanks in advance.

molerat

Was that £186 plus some pence ?

What is the max pension your forecast says you can get, £221.20 or £230.25 ?

It does sometimes happen that your forecast gets partially updated and it often takes a phone call to HMRC to get it moved on.

Ritusrex

Yes, the £186 from memory, had a few extra pence, but I can't recall the oddments.

molerat

Ritusrex said:

Yes, the £186 from memory, had a few extra pence, but I can't recall the oddments.

I was trying to figure out how you had jumped £14 with just one year being added but it would be you having £186.47 at 24-25 rate which is £194.10 at 25-26 rate plus £6.58 for the additional year is £200.68.

I think you are going to have to call them to get the correct years allocated a 24-25 will be a higher cost than the ones you selected.

Ritusrex

Thanks for replying.  I think you are right, I need to phone them.

Ritusrex

Well, I phoned them up and expected a lengthy wait after a recorded voice told me there was likely to be a 50 minute wait before I'd get to speak to someone. In reality it was only about ten minutes.  I explained my query and it was dealt with there and then.  My lump sum payment for the individual years I set out to voluntarily pay were manually adjusted to paid, for me.  (If that makes sense).  But my actual online account could take 8 weeks to reflect this.