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Problem with registering manage my state pension

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I got a recent invitation to register with them. You need two proofs of ID. So I used my ID driving license and the credit check option. On the credit check it asked how long since you set up a bank account and a few other details which I gave them. It also showed a list of addresses and you have to select any that are relevant to you. But none of the streets shown have relevant to me whatsoever. So I clicked none. After going through this process it ended saying that they couldn’t confirm my details and I must have given wrong information. I know i didn’t do not sure what more i could give them! Anyone else had issues or success with registering?

Comments

  • Flugelhorn
    Flugelhorn Posts: 7,340 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I registered OK - it isn't very exciting when you get there, just a page that tells you how much state pension you are getting (which you know anyway)
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    100 Posts Name Dropper Photogenic
    edited 13 April at 9:07AM
    I registered OK - it isn't very exciting when you get there, just a page that tells you how much state pension you are getting (which you know anyway)
    Although it does make it easier to report any changes to your circumstances. (Such as as address and bank details)
  • The_Green_Hornet
    The_Green_Hornet Posts: 1,599 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 14 May at 10:35AM
    I registered OK - it isn't very exciting when you get there, just a page that tells you how much state pension you are getting (which you know anyway)
    Although it does make it easier to report any changes to your circumstances. (Source as address and bank details)
    Plus you can change your payment frequency if so desired.
  • fly-catchers
    fly-catchers Posts: 743 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Tried again but it still suggests the information I have given them is incorrect! On the credit check part it displays several road names but none apply to me. Though one is just around the corner from me! I don’t have a passport so I can’t use that as the second option to my driving license. As I have a Government Gateway access why can’t the Government just use that rather than several access point’s needed!
  • anntics
    anntics Posts: 42 Forumite
    Part of the Furniture 10 Posts
    Do you have to be invited by DWP? I tried to register and it told me I’m not allowed to.
    Cheers

    Ann
  • bill6262
    bill6262 Posts: 24 Forumite
    10 Posts First Anniversary Name Dropper Photogenic
    Painless sign up
  • fly-catchers
    fly-catchers Posts: 743 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    bill6262 said:
    Painless sign up
    It doesn’t like me!
  • fly-catchers
    fly-catchers Posts: 743 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    anntics said:
    Do you have to be invited by DWP? I tried to register and it told me I’m not allowed to.
    And when you do get an invite it still won’t allow you! In my case anyway!
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