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Problem with registering manage my state pension
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fly-catchers
Posts: 743 Forumite


I got a recent invitation to register with them. You need two proofs of ID. So I used my ID driving license and the credit check option. On the credit check it asked how long since you set up a bank account and a few other details which I gave them. It also showed a list of addresses and you have to select any that are relevant to you. But none of the streets shown have relevant to me whatsoever. So I clicked none. After going through this process it ended saying that they couldn’t confirm my details and I must have given wrong information. I know i didn’t do not sure what more i could give them! Anyone else had issues or success with registering?
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Comments
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I registered OK - it isn't very exciting when you get there, just a page that tells you how much state pension you are getting (which you know anyway)0
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Flugelhorn said:I registered OK - it isn't very exciting when you get there, just a page that tells you how much state pension you are getting (which you know anyway)0
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[Deleted User] said:Flugelhorn said:I registered OK - it isn't very exciting when you get there, just a page that tells you how much state pension you are getting (which you know anyway)0
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Tried again but it still suggests the information I have given them is incorrect! On the credit check part it displays several road names but none apply to me. Though one is just around the corner from me! I don’t have a passport so I can’t use that as the second option to my driving license. As I have a Government Gateway access why can’t the Government just use that rather than several access point’s needed!0
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Do you have to be invited by DWP? I tried to register and it told me I’m not allowed to.Cheers
Ann1 -
Painless sign up0
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bill6262 said:Painless sign up0
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anntics said:Do you have to be invited by DWP? I tried to register and it told me I’m not allowed to.0
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