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£15k debt, no income until May - best course of action to take here?

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  • help2getdebt3
    help2getdebt3 Posts: 23 Forumite
    10 Posts
    Update on responses, have now heard from MyFinanceClub too:

    Due to hear by 22/05/2025
    1) Fernovo - £10 compensation offered, 1/1 loans wiped
    2) FundOurselves - still waiting
    3) Money Boat - did not uphold claim, Ombudsman contacted
    4) Savvy - still waiting
    5) Lending Stream - did not uphold claim, not pursuing
    6) Tick Tock loans - still waiting
    7) QuidMarket - £597 compensation offered, 2/4 loans wiped
    8) MyFinanceClub - did not uphold claim, not pursuing
    9) MrLender - still waiting
    10) The Money Platform - still waiting

    Due to hear by 28/06/2025
    11) Finio - still waiting
    12) Zopa - still waiting
    13) Vanquis - did not uphold claim, not pursuing
    14) Castle Community Bank - still waiting

  • help2getdebt3
    help2getdebt3 Posts: 23 Forumite
    10 Posts
    Tick Tock loans haven't upheld my claim but have paid £50 for "bringing it to their attention" - again, these were small loans a long time ago, so I'm happy to take that
  • help2getdebt3
    help2getdebt3 Posts: 23 Forumite
    10 Posts
    Been offered this by The Money Platform

    Remove all late fees from the outstanding balance of the last loan. Therefore, the outstanding balance will reduce from £252.63 to £153.30.
    Set up a repayment plan for £153.30 to be repaid at a schedule and repayment amount that is affordable for you.
    Remove all three loans from your credit file once final loan is repaid. This will also remove any associated negative marks, including any late payment markers.

    These were the loans I had with them

    Loan 1 - December 2023
    Amount: £300
    Length: 2 weeks
    Total repayment: £350.40

    Loan 2 - May 2024
    Amount: £400
    Length: 3 months
    Total repayment: £586.12

    Loan 3 - January 2025
    Amount: £400
    Term: Meant to be 3 months, but still open
    Total repayment: £375.25 (so far - £253.30 owed according to them, if I don't accept their offer)

    Does this seem like a fair offer?
  • ManyWays
    ManyWays Posts: 1,338 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
    Its not generous, but a 3 loan case can be marginal to win at the Financial Ombudsman. 
    A good offer would be a refund of the interest on the last loan, reducing the balance to £25. 
    I dont know if Money Platform would be open to negotiation.
  • help2getdebt3
    help2getdebt3 Posts: 23 Forumite
    10 Posts
    ManyWays said:
    Its not generous, but a 3 loan case can be marginal to win at the Financial Ombudsman. 
    A good offer would be a refund of the interest on the last loan, reducing the balance to £25. 
    I dont know if Money Platform would be open to negotiation.
    I've now gone back to The Money Platform to propose this.

    Had some mixed results today, Mr Lender refused to uphold my claim, and tbh I don't think it's one worth pursuing. Fund Ourselves offered £50 compensation, which I've accepted as they were old, small loans. CapitalOne upheld my complaint and removed that £200 credit card I was approved for, wiping the balance. 
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