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BW Legal CCJ

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I received letters/emails from BW Legal for unpaid thames water bill. I passed it on to person responsible for bill which is in my name at my property. Cut a long story short person refuses to pay so I wrote to BW Legal explaining that as its in my name I will pay and proposed payment plan which i started in Feb 25.  They applied for judgement but it was on hold and they specifically said in writing that i still had time to avert this.  So I've made 3 payments from Feb 25 sent them income/ expenditure and lots of messages on their portal.  They eventually wrote accepted payment plan etc but guess what proceeded with a ccj 17 March.  Sneaky underhand and misleading. Any advice please?

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