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Reclaiming possible overpayment of voluntary NI contributions

Think I messed up; On the 17th February 2025 I paid Option 2 of 4 options; £206.05 which would have taken my state pension up to £209.66 a week, with a view to paying the remaining £887.60 this month when a short term savings account I had matured. Because of the backlog my payment has not been registered so the only way I can see to ensure I receive my full pension (when I am 67 in 4 years time) is to pay Option 4 which means I have to pay the £887.60 plus the £206.05 I have already paid again. I have tried to get through on the phone to HMRC to no avail and just spent another very frustrating 30 minutes trying to find help online again to no avail.
I am holding off paying the full amount until the last possible minute in the vain hope it does show on my record before then however the recorded message on HMRC phone says it is unlikely voluntary payments already made will show up before the cut off date; 5th April 2024. I really don't want to miss out on getting my full pension (have done 10 years Army Service, 15 years Police and 17 years part time with the Open University so was very disappointed and surprised that I still had a shortfall) Can anyone advice me please or have any experience of getting money back which one has effectively 'overpaid' to HMRC. Thank you in anticipation, Debz 

Comments

  • Marcon
    Marcon Posts: 14,571 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Combo Breaker
    debzib said:
    Think I messed up; On the 17th February 2025 I paid Option 2 of 4 options; £206.05 which would have taken my state pension up to £209.66 a week, with a view to paying the remaining £887.60 this month when a short term savings account I had matured. Because of the backlog my payment has not been registered so the only way I can see to ensure I receive my full pension (when I am 67 in 4 years time) is to pay Option 4 which means I have to pay the £887.60 plus the £206.05 I have already paid again. I have tried to get through on the phone to HMRC to no avail and just spent another very frustrating 30 minutes trying to find help online again to no avail.
    I am holding off paying the full amount until the last possible minute in the vain hope it does show on my record before then however the recorded message on HMRC phone says it is unlikely voluntary payments already made will show up before the cut off date; 5th April 2024. I really don't want to miss out on getting my full pension (have done 10 years Army Service, 15 years Police and 17 years part time with the Open University so was very disappointed and surprised that I still had a shortfall) Can anyone advice me please or have any experience of getting money back which one has effectively 'overpaid' to HMRC. Thank you in anticipation, Debz 
    See https://secure.dwp.gov.uk/request-a-call-back-to-pay-voluntary-national-insurance-contributions/contact-form

    Asking for a callback 'stops the clock'.
    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
  • ironlady2022
    ironlady2022 Posts: 1,571 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    If you cab, ring as soon as they open
  • debzib
    debzib Posts: 2 Newbie
    Sixth Anniversary First Post Photogenic
    Thank you guys, I used the link and have printed out the 'Request sent' bit. I am very relieved.
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