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Help needed with the maths- lendable loan near defaulting

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  • ManyWays
    ManyWays Posts: 1,295 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
     The lenders rejected my complaint due to never having missed a payment or drawing cash so showed no signs of financially difficulty. 
    Tens of thousands of complaints are won with no payments being missed. Your bank statements are the evidence the limit was too high for you to be able to sustainably repay. 
  • GeekieGirlie
    GeekieGirlie Posts: 80 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    ManyWays said:
     The lenders rejected my complaint due to never having missed a payment or drawing cash so showed no signs of financially difficulty. 
    Tens of thousands of complaints are won with no payments being missed. Your bank statements are the evidence the limit was too high for you to be able to sustainably repay. 
    Great thank you! Time I got it sent I think!
  • Rob5342
    Rob5342 Posts: 2,417 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 17 March at 10:55PM
    Just give it a go and aend what you've got. It costs nothing, takea a fee minutes and the worst that can happen is that you gst an email saying they don't uphold it. 
  • GeekieGirlie
    GeekieGirlie Posts: 80 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    Rob5342 said:
    Just give it a go and aend what you've got. It costs nothing, takea a fee minutes and the worst that can happen is that you gst an email saying they don't uphold it. 
    Will do thank you. Not sure why I keep putting it off. Nervous I think lol
  • GeekieGirlie
    GeekieGirlie Posts: 80 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    Rob5342 said:
    Just give it a go and aend what you've got. It costs nothing, takea a fee minutes and the worst that can happen is that you gst an email saying they don't uphold it. 
    When newday spoke about one of my cards and said that they were responsible they did put this first -

    “I can confirm your Pulse (Topshop) account was opened in March 2007 therefore due to the time elapsed we do not have a record of the underwriting details of your application as it was more than 6 years ago.” 
    But from their investigation were responsible. 

    Would you mention this too when go to FOS?
  • Rob5342
    Rob5342 Posts: 2,417 Forumite
    1,000 Posts Third Anniversary Name Dropper
    There's nothing to be nervous of really, just fill in the form on their website, send any supporting information and see what they say. I dealt with most of mine via email without talking to anyone.

    I'd mention everything that supports your argument, the FOS will normally contact the lender to get their side of things and any documentation they have. 
  • GeekieGirlie
    GeekieGirlie Posts: 80 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    Rob5342 said:
    There's nothing to be nervous of really, just fill in the form on their website, send any supporting information and see what they say. I dealt with most of mine via email without talking to anyone.

    I'd mention everything that supports your argument, the FOS will normally contact the lender to get their side of things and any documentation they have. 
    Ok that’s great thank you 
  • ayupmeduck
    ayupmeduck Posts: 224 Forumite
    Seventh Anniversary 100 Posts Name Dropper
    I put in an affordability complaint with lendable. They never responded in the 8 weeks so took it to the ombudsman, they didn't respond to them either till the very end and it went in my favour. All interest was taken off and it was removed from my credit file
    Debt £7976 | Savings £350Aims: Buy first home 2026-8. £20k deposit
  • GeekieGirlie
    GeekieGirlie Posts: 80 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    I put in an affordability complaint with lendable. They never responded in the 8 weeks so took it to the ombudsman, they didn't respond to them either till the very end and it went in my favour. All interest was taken off and it was removed from my credit file
    That’s good to know thank you! 
  • GeekieGirlie
    GeekieGirlie Posts: 80 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    I got a reply back from lendables, they replied within 4 days! 

    They said that they will uphold complaints on both. Freeze interest, waive any interest and charges that have accrued. 

    Mentioned they’d settle and close the account and that they would also calculate a rebate on the interest and charges I have paid and refund me. I presume that means from since I stopped paying? And add 8% simple interest for any period I have been deprived. Again not sure when that means from. And they will deduct income tax. 

    So I’m happy to get it upholded and presume they can’t default me now. Will be easier to manage! 

    How do they refund me as I am Guessing they don’t still have my bank details so do they take it off my outstanding balance amount for me? 

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