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Why am I being charged for draw down advice?

Hi there,
I have an old pension that predated the draw down types. I sought free independent advice from a recommended adviser for Pension Wise but I felt all they were doing was trying to sell me their product. I then went to my pension scheme and spoke to someone who I thought was employed by them but turns out to be an 'independent' adviser though within the same group. After weeks of confusing conversations that really didn't fill me with confidence, I decided to go for the option of moving some money into a ring fenced pot so I could draw out £15K. I thought I could get this for free, but thought I'd check because so much of the information provided was confusing. It was at this point he said he'd charge me £4500 based on a rate of about 3% on my main pot. This feels extortionate and not what I was expecting. Is this common practice in the industry? Is there a way of me getting access to my money without paying this kind of money? 
Any advice out there would be gratefully received.
Virginia
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Comments

  • Dazed_and_C0nfused
    Dazed_and_C0nfused Posts: 18,110 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Hi there,
    I have an old pension that predated the draw down types. I sought free independent advice from a recommended adviser for Pension Wise but I felt all they were doing was trying to sell me their product. I then went to my pension scheme and spoke to someone who I thought was employed by them but turns out to be an 'independent' adviser though within the same group. After weeks of confusing conversations that really didn't fill me with confidence, I decided to go for the option of moving some money into a ring fenced pot so I could draw out £15K. I thought I could get this for free, but thought I'd check because so much of the information provided was confusing. It was at this point he said he'd charge me £4500 based on a rate of about 3% on my main pot. This feels extortionate and not what I was expecting. Is this common practice in the industry? Is there a way of me getting access to my money without paying this kind of money? 
    Any advice out there would be gratefully received.
    Virginia
    If this is a DC pension with no special benefits why aren't you just transferring it to a modern plan?
  • MEM62
    MEM62 Posts: 5,370 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 14 March at 2:05PM
    If I understand your post correctly, your current pension product does not support drawdown.  Therefore you are not just receiving drawdown advice, you are transferring your pension to a different product.  This will incur a charge for the initial advice and (optionally) a charge for on-going servicing.  As you have not indicated the size of your pot no-once can tell you whether this charge is reasonable or not.    
  • DRS1
    DRS1 Posts: 1,709 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I am guessing the pot size is £150k.
  • flaneurs_lobster
    flaneurs_lobster Posts: 7,365 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 14 March at 2:19PM
    MEM62 said:
     As you have not indicated the size of your pot no-once can tell you whether this charge is reasonable or not.    
    ....he'd charge me £4500 based on a rate of about 3% on my main pot.

    = £150,000

  • Marcon
    Marcon Posts: 14,958 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Combo Breaker
    Hi there,
    I have an old pension that predated the draw down types. I sought free independent advice 
    Why would anyone give free independent advice? 'Advice' has a very specific meaning when applied to financial products and usually involves both work, and some sort of risk, for the adviser giving that advice. It's not the simple mechanistic process I think you were anticipating.

    Transfer your old policy to a modern one which supports drawdown. If your old policy has 'safeguarded' benefits (some sort of promise, such as a Guaranteed Annuity Rate) you are required to receive advice from a regulated adviser with permission to advise on such transfers - I wonder if that's what is confusing you?
    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
  • coyrls
    coyrls Posts: 2,518 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Are you sure Pension Wise recommended an adviser?  That doesn't seem likely.
  • Ok thank you people. My confusion is that I was told by my pension company that I  had free advice and what you have said here is not what he said to me. He told me I could do this transfer and then said he would charge me. Since I am only drawing down £15000, £4500 is a lot of  money to me. Maybe it isn't to others here. Personally it feels like exortation.
    As for my comment about Pension Wise, they are advertised as a free advice service, I signed up and they directed me to a free adviser, so that's what I meant.
  • cfw1994
    cfw1994 Posts: 2,170 Forumite
    Part of the Furniture 1,000 Posts Hung up my suit! Name Dropper
    Very confusing.
    PensionWise is a government-sponsored system to get free *guidance* (not advice).
    I did not think they would recommend any advisors, so that sounds suspicious.

    I then went to my pension scheme and spoke to someone who I thought was employed by them but turns out to be an 'independent' adviser though within the same group”.
    Not sure what the company is that run your scheme, but why not contact them to find how you can either start a drawdown, or perhaps move to a scheme that lets you?



    Plan for tomorrow, enjoy today!
  • dunstonh
    dunstonh Posts: 120,181 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 14 March at 5:40PM
    Why am I being charged for draw down advice?
    That is like asking why do you have to pay for things you buy.  If you buy advice, then you pay for it.

     I sought free independent advice from a recommended adviser for Pension Wise but I felt all they were doing was trying to sell me their product. 
    That does not sound accurate on multiple points.

    a) Pensionwise do not recommend specific advisers.    are you sure you spoke to someone from Pensionwise and not some clone firm pretending to be pensionwise? 
    b) an adviser that is selling you their product is not an independent.  IFAs don't have their own product as they wouldn't be independent if they did.

    I then went to my pension scheme and spoke to someone who I thought was employed by them but turns out to be an 'independent' adviser though within the same group.
    Again, product providers do not have IFAs.   They have in-house sales reps. 

    As for my comment about Pension Wise, they are advertised as a free advice service, I signed up and they directed me to a free adviser, so that's what I meant.
    Pensionwise is not advertised as a free advice service and they do not employ advisers (free or otherwise).    They can give limited guidance in a limited range of areas but they do not give advice.  Indeed, they tell you to seek independent advice if you start asking questions that require advice.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • AlanP_2
    AlanP_2 Posts: 3,539 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    @frustratedwithpensionadvisers


    Outline on here what you want to do, what pension you have and who it is with as that may help some of the posters on here to steer you in the right direction.

    Advice, has a specific meaning in this context and is chargeable when provided by a regulated individual.


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