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Lowell - Vodaphone debt - Never had a Vodaphone account
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Shobo29
Posts: 12 Forumite
My mum (Aged 65) has received a letter today from Lowell saying they have bought 'her' debt from Vodaphone. She has never had a Vodaphone account and these kind of things worry her. So i am getting involved. Thank you to those who have posted in the past and i did follow the link to the contact form which i have completed. We did not get a reference number though.
Do we just wait for a reply from Vodaphone now?
Thank you
Do we just wait for a reply from Vodaphone now?
Thank you
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Comments
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I hope it's the 'Prove it ' letter you have completed and sent to Lowell.If you go down to the woods today you better not go alone.1
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Lowell buy other people's debts at a big discount. They get very little information and so sometimes end up chasing someone who shares some details with the actual debtor but is not that person.
Hence any first letter from Lowell should be responded to with a Prove-it1 -
Thank you for your reply @Grumpelstiltskin and @fatbelly, i contacted Vodaphone to say this is not my mums account. Is there a prove it letter template? Or just simply write to them saying I dont recognise these details please send proof that this account was ever mine?
Should i do this in the post or is email ok?0 -
Send this by snail mail to Lowell.
Letter when you know nothing about about the debt - AKA "Prove it" letter — MoneySavingExpert ForumIf you go down to the woods today you better not go alone.1 -
Brilliant thank you, should i send recorded to know they have received it?0
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No don't bother with recorded it's too expensive, ask the PO for free proof of posting.
Don't panic it is likely you won't hear anything else from them, whatever you do don't speak to any of them. These letters are computer generated by the thousand and they just hope someone will fall for it and pay up.If you go down to the woods today you better not go alone.1 -
These companies receive mail in bulk, so although a recorded delivery is supposed to be signed for, most of the time they get included with the bulk items anyway.Shobo29 said:Brilliant thank you, should i send recorded to know they have received it?
Don`t expect a quick response, they deal with 1000`s of these things daily.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter1
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