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Mortgage Shortfall - Landmark Mortgage (Previously Northern Rock) - c.£37,000.00

Hello All,

My mother recently received a letter from Landmark Mortgages regarding a shortfall of c.£37,000.00 that occurred following the repossession of her home in 2015/2016. 

Within the letter they state they first wrote to her in March 2016(which she has no recollection of) to let her know they sold the property. 

She is understandably worried about this, and i'm feeling a little out of my depth as i've never dealt with something of this nature. I've done some reading on the 6-year interest / 12-year capital rules, but what i'm really interested in is the likely outcome of this. 

She has no assets with the exception of a £3k car which she needs to get to work, she is in the process of speaking with National Debtline regarding a budget and then they will offer her guidance on what to do next. 

As of today, no contact has been made with Landmark to acknowledge the debt. 

I'm in one mind to just tell her to keep ignoring it, it's already been at least 9 years and what could they possibly take from her? She doesn't have anything else but the car which she needs. 

Any guidance or first hand experiences would be welcome! 

Comments

  • ManyWays
    ManyWays Posts: 1,408 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
    So your mum is renting a place at the moment? A Debt Relief Order may be her most sensible option and she should ask National Debtline about this. 
  • sourcrates
    sourcrates Posts: 31,663 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    What normally happens in these situations with mortgage shortfall debts is a few collection letters and not much else.

    Not many people in midlife can afford to make much of a dent in a debt of nearly 40k.

    With no assets to her name, there`s not much that can happen here, if Mum writes and tells them she can`t afford payments, and has no assets to realise, they will probably turn their attention elsewhere.

    I would certainly try that first, before looking at anything else.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • BBRGamer1
    BBRGamer1 Posts: 2 Newbie
    First Post
    What normally happens in these situations with mortgage shortfall debts is a few collection letters and not much else.

    Not many people in midlife can afford to make much of a dent in a debt of nearly 40k.

    With no assets to her name, there`s not much that can happen here, if Mum writes and tells them she can`t afford payments, and has no assets to realise, they will probably turn their attention elsewhere.

    I would certainly try that first, before looking at anything else.
    Hello Sourcrates, thank you very much for your comment!

    I agree with you, she has nothing to take, so I'm hopeful they have bigger fish to fry.

    We've sent them the National Debtline letter for more information, as we have 0 paperwork regarding this mortgage.

    I'll update here once we've made some proper progress, it will hopefully be useful should anyone stumble across the thread that's in a similar situation.
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