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No choice but to consider DMP - help appreciated!
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They will be aware that the FOS have it. I believe the FOS bill them for their services!
The guidance is being tinkered with but I believe it still says that they should not start court action while a debt is with the ombudsman.
Conc 7.15.10
Old version
https://legacyhandbook.fca.org.uk/handbook/CONC/7/?view=chapter
New version
https://handbook.fca.org.uk/handbook/conc72 -
Thanks Fatbelly,
That's really useful. I see what you're saying and why I shouldn't need to tell them at all.
I'll just stop paying but if anything looks like it's being escalated I'll pop back here for some more advice if you don't mind. I'm a bit concerned the fact they have asked me for payments suggest they are not following the guidance and putting the accounts on hold at the moment.
I totally overthink everything! I'd rather go into everything with my eyes wide open so I'm extremely grateful for the advice.
Thanks for all your help0
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