Supermarkets are thinking about cutting nights, how will they restock the shelves during day?

ButterCheese

I've been in Lidl during the day and a gormless employee ran a fully loaded pallet truck into my leg.  It's also fairly common for Tesco, Morrisons to stack during the day, usually in the morning but often in the afteroon.  They do not seem to care much about blocking the aisles.  I wouldn't mind as much, they have a job to do, but some of them are full on shouting at each other (in mindless conversation) and quite frankly it sounds awful and unprofessional.

At the very least I'd expect a bit of customer service training which many apparently don't get.

The Financial Times article suggests that it's not to deter shoppers, it's just to save money on staff by not opening in the night, leaving more time and space for pickers to complete online orders.  They get far less trade between 22:00 - 06:00 so it doesn't make sense to run a fully operative shop in these hours.

My nearest Tesco Extra has been doing this for at least 4 years.  They used to be 24 hour but are now 6am-midnight. 

Marcon

la531983 said:

Can the OP post a link citing where supermarkets are considering this?

I agree though, Ive been in my local Tesco at midnight and the aisles look worse than that picture, and cages everywhere else along the middle aisle too.

https://www.retailgazette.co.uk/blog/2024/08/morrisons-cuts-night-shifts/

Savvy_Sue

My local Waitrose does seem to restock at night, after they've closed, but the medium Sainsbury's does it while they're open. The aisles are not wide, and there are also pillars, so it's a bit of a nightmare but we all cope.

la531983

Marcon said:

la531983 said:

Can the OP post a link citing where supermarkets are considering this?

I agree though, Ive been in my local Tesco at midnight and the aisles look worse than that picture, and cages everywhere else along the middle aisle too.

https://www.retailgazette.co.uk/blog/2024/08/morrisons-cuts-night-shifts/

That's one supermarket chain, in a number of branches. And still out of peak time.

EnPointe

pseudodox said:

Well these days they expect us customers to be unpaid checkout staff, 

Yawn....  ref  the  eminently sensible , practical and time saving   system that is scan as you  shop  ( it  also reduces  product  damage and unnecessary   manual handling )

or perhaps you   yearn for a return to the  Victorian days when the middle classses  dropped off a list at the store and it was delivered by the ' the boy' 

oh yes this was reinvented it's called internet shopping ... 

reorganisations of the lyout   refelect the changing ( data driven ) pattern of sales and the  balalnce of  space required for the various seasonal  products  and/or the change in sales across the year 

Undervalued

I regularly visit three small supermarkets (Tesco Express, CoOp and Little Waitrose) during the first half hour after opening. All are an obstacle course of boxes, trollies, pallets and shelf stackers!

What's new?

Marcon

la531983 said:

Marcon said:

la531983 said:

Can the OP post a link citing where supermarkets are considering this?

I agree though, Ive been in my local Tesco at midnight and the aisles look worse than that picture, and cages everywhere else along the middle aisle too.

https://www.retailgazette.co.uk/blog/2024/08/morrisons-cuts-night-shifts/

That's one supermarket chain, in a number of branches. And still out of peak time.

You asked for a link, and in the absence of a response from OP, I've given you a link, so not sure what point you are trying to make? Please clarify.