EUEPOCH Scam

Xeorix

Sorry if this isnt the right place to put this but I thought Id just let everyone know.

Just checked my bank statement and found two transactions from EUEPOCH.com. I have no idea what these are but they are for large sums of money. I cant find out who did it since EUEPOCH or epoch is an online banking place like paypal.

I have found another one from clickandbuy.co.uk which was on the same day as the above two and is also an online banking type place.

I googled EUEPOCH and it seems other people have been having the same problems.

Ive rang up my bank and they are on to it but they can't block any transactions from them since I offered my card details to the company. How stupid is that? So now I have to just let them take more money from my account until natwest can sort it out.

I know for definite I didnt do them since they took place on xmas eve and I worked 8-5 and then went to my girlfriends. Its not the best situation to be in when Ive got to go back to Uni with no money....

Anyone got any advice on what to do?

(Sorry it turned into more of an asking for advice than a notice)

Xeorix

Update

Contacted Epoch customer services and this was the convo

Greg: hi

Katarina H. (billing2655): hi

Katarina H. (billing2655): what is the card # being billed?

Greg: i dont want to hand that over

Katarina H. (billing2655): how do you expect me to pull up your charges?

Greg: i dont even have an account with you

Katarina H. (billing2655): so, what is the issue?

Greg: I have charges on my bank account from epoch and I dont have an account with you. Could you tell me if there is an account with my name in it?

Katarina H. (billing2655): I could, if I pulled up your information, but you refuse to provide your ard # and the email you used for this chat is not in our database. do you have any other emails?

Greg: *****************

Greg: [EMAIL="greg_hesp@hotmail.com"]greg_hesp@hotmail.com[/EMAIL]

Katarina H. (billing2655): no, notjing under that email

Greg: ok then thanks. One last question

Greg: do you also trade under the name www.EUEPOCH.com

Katarina H. (billing2655): yes

Greg: ok thanks

Katarina H. (billing2655): u r welcome

traveleze

read with great interest Greg, your problem you are having.

This morning i checked my bank statements and hey ho, EUEPOCH.com has been debiting my account for the last 11 months. (£18.51 each month).

Have contacted my bank and they are aware of the EUEPOCH Name and immediately confirmed my suspisions that this company had in deed been making fraudulent withdrawals from my account. (The Bank clerk actually referred to them as "Oh, we know EUEPOCH is a scam).

The bank clerk also informed me that it was common (unbelievably) and more often than not the monies transferred from my account were actually paying for someone elses monthly internet connection.

This is the interesting part!

I know where and when i spend on the card in question, and have a firm belief that a problem at a local petrol station that saw my card dissapear for a few minutes early one morning is the core problem.

So, with this information I asked that the bank contact the police due to the fraudulent nature. They said they could, but unlikely too. I therefore requested to the bank that I personally give a statement at the police station about the act of fraud upon my person. The bank told me not too! As the police would not be interested unless the bank approached them. So I asked again, would the bank let the police know. The bank said "No".

I asked the bank if I would get a refund for the total amount of the fraudulent monies. The bank said "Unlikely".

And you wonder why some people committ murder!

I will pursue this with great passion, and will hopefully keep this listing updated with my progress. So far the bank is aware of what's happening and I am awaiting the "paper work" to see if I can get my money back.

Just thought id let everyone know the score with EUEPOCH.

Mr T.

What goes around comes around!

ScottGBlood

Hello,

I have too just received some transactions on my account from EUEPOCH.COM and again the guy at rbs (also natwest) seemed to know who these people were.

It was strange speaking to them cause he seemed very blank as though as i was the one who had created fraud on my own account, never mind.

The total sum is only £147 over 3 or 4 days.

I am now waiting for a letter from my bank confirming these details.

I am however worried, because he said they would contact the police, not me, i thought it was me that had to contact the police????

Thanks everyone.

tenpin369

If this comes over a little negative please allow me to apologise at the outset. I hope that the end advice is of benefit.
I work for RBSG (NatWest et al). Fraud Dept.:hello:

The rules of Switch mean that if you give your card info willingly and your card is debited then you are culpable and liable.
Euepoch, Paypal and all other intermediary payment organisations have, at best, fairly simplistic methods of protection attached to the systems they use. Let's put it this way...THEY share YOUR details with other people who have signed up to their payment process.

It is perhaps true that we adopt a somewhat "c'est la vie" attitude towards this type of 'scam'. IT IS NOT FRAUD!

To stop this nonsense....cancel your Debit Card.
They cannot charge an expired/lost or stolen card.

Moving forward, if you must use these people to purchase goods, use a Credit card with a very low limit and transfer in funds from your Debit card to cover larger transactions immediately prior to the transaction.
Please allow time for the transfer to clear or it will be declined. :doh:

Happy Banking peeps..it's a cruel and nasty world out there.

geordie_joe

tenpin369 wrote: »

I work for RBSG (NatWest et al). Fraud Dept.:hello:

I guess that makes you the enemy then.

tenpin369 wrote: »

The rules of Switch mean that if you give your card info willingly and your card is debited then you are culpable and liable.

But is the point of the posts in here that they DID NOT give their details to the company in question.

tenpin369 wrote: »

Euepoch, Paypal and all other intermediary payment organisations have, at best, fairly simplistic methods of protection attached to the systems they use. Let's put it this way...THEY share YOUR details with other people who have signed up to their payment process.

And if the people they share it with remove money from your account without authorisation it is fraud, not a scam.

tenpin369 wrote: »

It is perhaps true that we adopt a somewhat "c'est la vie" attitude towards this type of 'scam'. IT IS NOT FRAUD!

If someone dipped their hand into your bag and took all your money would you say someone had stolen your money, or someone had scammed it?

tenpin369 wrote: »

To stop this nonsense....cancel your Debit Card.
They cannot charge an expired/lost or stolen card.

People had had their money stolen! Just because it was done electronically it does mean it is nonsense. It is theft plain and simple!

tenpin369 wrote: »

Moving forward, if you must use these people to purchase goods,

You missed the point, the people DID NOT USE THESE COMPANIES!!!!!

tenpin369 wrote: »

Happy Banking peeps..it's a cruel and nasty world out there.

Especially when the banks allow your money to be stolen, then send one of their employees into a forum to twist things and try to blame it on you.

soolin

Tenpin..I am sure you are trying to be helpful but taking money without consent is fraud. It worries me greatly that any bank employer does not see that.

If I use my card in say Tesco and then this other company came along and started taking money that I had not authorised how on earth can it be anything other than fraud?

Luckily when this sort of happened in slightly different circumstances admittedly, my own bank (not Nat West) immediately sprang into action and stopped the payments pending investigation.

soolin

Oh and Tenpin suggesting a credit card is safer than a debit card is not correct. A continuing authorisation under a credit card agreement is more difficult for a bank to deal with than a fraudulent payment through a debit card. Even stopping a credit card will not cease the payment and will just incur a debt to the person named on the card. The only time a credit card is safer is where a single payment is made, but even that can be intercepted. With most banks however we need not panic as we are protected against fraud, apparently not with Nat West!

However, fraud is fraud and whilst any bank, or individual employee does not recognise their responsibilities under the various bank rules and regulations I fear for the industry.

BigMummaF

I'm confused.......

If a company you do not know & have had no business with, is allowed to take money out of your account----HOW can that be legal?

• What are they taking the money for?
• Why are they taking money?
• Just who CAN get access to our bvank accounts?
• What can we do to stop it happening?

Don't know about you guys, but I have barely enough to pay the legal bills without some chancer dipping their toes into my dried-up puddle:mad:

geordie_joe

BigMummaF wrote: »

I'm confused.......

If a company you do not know & have had no business with, is allowed to take money out of your account----HOW can that be legal?

It's not, tenpin369 works for RBSG (NatWest et al). Fraud Dept and was just trying to place the blame on the OP to save his/her employer from having to refund the missing money.

It just shows you the RBSG (NatWest et al). Fraud Dept think that someone taking money from your account without your knowledge or permission is "just a scam" not fraud. I think they also referred to it as nonsense, trying to reduce it to something trivial.

BigMummaF wrote: »

Don't know about you guys, but I have barely enough to pay the legal bills without some chancer dipping their toes into my dried-up puddle:mad:

Me too, and someone dipping in without my knowledge is theft, I don't care what anyone else says.

tenpin369

Ladies and Gentlemen,

Trust me on one single matter....my "employer" did not ask me to post this 'advice'. I did this in an effort to assist you.

I shall not quote any particular individual in the scale of negativity, as that may come across as personal.

Notably, and regretably, there is not a single response which has even a shread of interest regarding the advice I have offered nor any request for additional advice.
Well done!
Unfortunately there isn't a smiley which displays a head buried in sand.