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CCA Request, no statement provided

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Dma76
Dma76 Posts: 27 Forumite
10 Posts First Anniversary Name Dropper
edited 21 January at 9:53PM in Debt-free wannabe
Hi all, quick question, am I right in assuming if you submit a cca request a statement of the debt and previous payments should be supplied for it to be valid? I recently submitted one and have received the agreement which is fair enough but no statement which I requested. For ref I've attached what I've received but redacted my personal info.

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  • ManyWays
    ManyWays Posts: 1,370 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
    Did you ask for just the agreement or also a breakdown of the account/statement of the account?

    Are you asking Santander or a debt collector this has been sold to, because its very unlikely that Santander cant produce everything for such a recent loan. 
  • Dma76
    Dma76 Posts: 27 Forumite
    10 Posts First Anniversary Name Dropper
    ManyWays said:
    Did you ask for just the agreement or also a breakdown of the account/statement of the account?

    Are you asking Santander or a debt collector this has been sold to, because its very unlikely that Santander cant produce everything for such a recent loan. 

    Hi, I also requested statements to verify the amount requested was accurate, these weren'r forthcoming. I fully expected them to be able to produce a cca to be honest, just a bit surprised they didn't fulfill the request accurately hence the question re providing statements with a cca request are mandatory.
  • ManyWays
    ManyWays Posts: 1,370 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
    Just go back and say you have asked for the statement and it hasn't been provided. 
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