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CCA Request, no statement provided
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Dma76
Posts: 27 Forumite

Hi all, quick question, am I right in assuming if you submit a cca request a statement of the debt and previous payments should be supplied for it to be valid? I recently submitted one and have received the agreement which is fair enough but no statement which I requested. For ref I've attached what I've received but redacted my personal info.


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Comments
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Did you ask for just the agreement or also a breakdown of the account/statement of the account?
Are you asking Santander or a debt collector this has been sold to, because its very unlikely that Santander cant produce everything for such a recent loan.0 -
ManyWays said:Did you ask for just the agreement or also a breakdown of the account/statement of the account?
Are you asking Santander or a debt collector this has been sold to, because its very unlikely that Santander cant produce everything for such a recent loan.
Hi, I also requested statements to verify the amount requested was accurate, these weren'r forthcoming. I fully expected them to be able to produce a cca to be honest, just a bit surprised they didn't fulfill the request accurately hence the question re providing statements with a cca request are mandatory.
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Just go back and say you have asked for the statement and it hasn't been provided.1
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