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Loss of income due to bereavement and outstanding credit card bill

My husband has just died and left me in a financially precarious situation. Until I can get a job I have no income at all apart from bereavement support allowance and hopefully £250 pounds per month from his private pension when it’s sorted out.

I have £2500 outstanding on two credit cards which I was due to pay off this year. I will not have funds to even pay the minimum amount on these cards as I will have to prioritise council tax, utilities etc.

I have £11,000 savings that I will have to live on until I can get a job and eventually sell the house.

Is it better to contact the credit card providers and ask them to freeze the interest for a few months or shall I cancel the direct debits and default. I was an hour into a phone call yesterday with one of the providers who was asking me questions about income and expenditure when I was cut off. 

Thanks for any advice.
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Comments

  • sourcrates
    sourcrates Posts: 31,319 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Very sorry for your loss, these are all non priority debts, if you write to each company and explain your circumstances they will likely put your accounts "on hold" for a period of time, and ask you to update them say in 3/6 months time.

    If you have DD`s set up, I would cancel them as a matter of course, you need to protect what income you do have.

    Creditors, generally are understanding of such things, so don`t let the debts become your main focus here.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Keep_pedalling
    Keep_pedalling Posts: 20,455 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    Really sorry you find yourself in the horrible position. Is your home mortgaged?
  • Grumpelstiltskin
    Grumpelstiltskin Posts: 5,373 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Hopefully you have learned one thing - do not phone these people under any circumstances.

    If you can't afford to pay unsecured debts just stop paying them, do not answer any phone calls from them, do not worry about any threatening texts or E Mails from them, they are all empty threats.

    Sort your self out, check any more benefits you may be able to claim, if you live alone claim single person's council tax deduction and then you can decide what to do about the credit cards.

    Nothing terrible is going to happen if you don't pay the debts.

    You are the most important thing now not the credit card companies.
    If you go down to the woods today you better not go alone.
  • Old_Grey_Mare
    Old_Grey_Mare Posts: 113 Forumite
    Eighth Anniversary 100 Posts
    Very sorry for your loss, these are all non priority debts, if you write to each company and explain your circumstances they will likely put your accounts "on hold" for a period of time, and ask you to update them say in 3/6 months time.

    If you have DD`s set up, I would cancel them as a matter of course, you need to protect what income you do have.

    Creditors, generally are understanding of such things, so don`t let the debts become your main focus here.
    Thank you. I will write to them as you suggest.
  • Old_Grey_Mare
    Old_Grey_Mare Posts: 113 Forumite
    Eighth Anniversary 100 Posts
    Really sorry you find yourself in the horrible position. Is your home mortgaged?
    Thank you. No it isn’t mortgaged.
  • Keep_pedalling
    Keep_pedalling Posts: 20,455 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    Did your husband have any savings? If he did you should be able to get access to those without to obtain probate first, which would help with regard to things like funeral costs. 

    There is a deaths, funerals and probate board where you can get advice and help in dealing with the estate if you need it.

    https://forums.moneysavingexpert.com/categories/deaths-funerals-probate
  • RAS
    RAS Posts: 35,223 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Really sorry for your loss and the difficult circumstances. Just throwing out a thought that might give you more time to make and execute plans.

    Did you husband belong to any trade organisations, or ever work in the armed forces? They might be able to help short-term?

    It certainly will not be what you want at the moment, but going forward would you consider a lodger? Up to £7.5k tax free income, do it right and you can give a week's notice, but there are some costs. Maybe talk to FreeBear on the housing forum when you are ready? 
    If you've have not made a mistake, you've made nothing
  • Keep_pedalling
    Keep_pedalling Posts: 20,455 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 18 January at 1:15PM
    Really sorry you find yourself in the horrible position. Is your home mortgaged?
    Thank you. No it isn’t mortgaged.
    That is good, I thought it might be as you said you would have to sell it. 
  • Brie
    Brie Posts: 14,305 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    So sorry for your loss.  It must be a big shock even if it was anticipated for any reason.  

    Just to add to what the others have said - focus on your priority payments which are those that keep you in your house and warm and fed and watered.  

    If you have no income at all are there any benefits you can apply for?  You can do a preliminary check on "entitled to" and then check further with citizen's advice for more input.  
    Benefits Calculator - entitledto - independent | accurate | reliable

    Don't forget that his debts aren't your debts.  If there are any credit cards in his name you might contact the bereavement teams for those and advise them he has died.  Do be sure that you cancel any DDs or standing orders that he may have had in place so you get the best use of your money.  Any joint accounts are now yours and presumably the house is now going to be 100% yours as well instead of being something part of his estate.

    Once things become a bit more stable (say a couple of months?) why not come back here and post a statement of accounts (SOA - look on one of the top stickies) and we'll see if we can help you squeeze any pennies in your budget. 
    I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe and Old Style Money Saving boards.  If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

    "Never retract, never explain, never apologise; get things done and let them howl.”  Nellie McClung
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  • Old_Grey_Mare
    Old_Grey_Mare Posts: 113 Forumite
    Eighth Anniversary 100 Posts
    RAS said:
    Really sorry for your loss and the difficult circumstances. Just throwing out a thought that might give you more time to make and execute plans.

    Did you husband belong to any trade organisations, or ever work in the armed forces? They might be able to help short-term?

    It certainly will not be what you want at the moment, but going forward would you consider a lodger? Up to £7.5k tax free income, do it right and you can give a week's notice, but there are some costs. Maybe talk to FreeBear on the housing forum when you are ready? 
    Thank you, I will look into this. It is a large house and I had been trying to persuade my husband to downsize for years but he refused. 
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