The Top Regular Savers Discussion Thread

HHUK

Principality
  
Like others, I received the secure message advising that I can't transfer my account to another Regular Saver Bond because I already hold a bond with the same issue number, and that my instructions have been updated so that my account will close at maturity (tomorrow) and my closing balance will be sent to my nominated bank account.

No problem, except today they sent an SMS saying Your savings account matures tomorrow. Review your options today to avoid moving to one of our lowest interest rates.

I did check to make sure there isn't some other more favourable option I'd missed, but didn't see any way to amend the instructions. Hopefully the funds will land in my current account tomorrow without requiring any further action on my part.

mhoc

I am also annoyed regarding Principality.
I have one account maturing tomorrow and another on the 17th. I did the maturity instructions yesterday afternoon but both have been cancelled - vexed about having to go and find the SO to cancel it and the calender notice and also that my account has been manually looked at.
Also vexed that we literally have no choice about what to do with the maturing account now, it has been decided for us  

But another thought occurs - I still have to check OHS Principality 6 month accounts for this month and he has 2 maturing on the 5th - I am still going to try to give instructions for maturing into Christmas 2026 ones savers even though it might be an exercise in futility 

Pickledonionlover

Principality maturity instructions 

A question for those who've 'been rumbled' - in your postal maturity pack did you receive the RS you applied for as an option?

I did (as well as an option when logging on).

trickydicky14

mhoc said:

I am also annoyed regarding Principality.
I have one account maturing tomorrow and another on the 17th. I did the maturity instructions yesterday afternoon but both have been cancelled - vexed about having to go and find the SO to cancel it and the calender notice and also that my account has been manually looked at.
Also vexed that we literally have no choice about what to do with the maturing account now, it has been decided for us  

But another thought occurs - I still have to check OHS Principality 6 month accounts for this month and he has 2 maturing on the 5th - I am still going to try to give instructions for maturing into Christmas 2026 ones savers even though it might be an exercise in futility 

Unfortunately we all get a little annoyed and vexed when we get found out. 

Archerychick

mhoc said:

I am also annoyed regarding Principality.
I have one account maturing tomorrow and another on the 17th. I did the maturity instructions yesterday afternoon but both have been cancelled - vexed about having to go and find the SO to cancel it and the calender notice and also that my account has been manually looked at.
Also vexed that we literally have no choice about what to do with the maturing account now, it has been decided for us  

But another thought occurs - I still have to check OHS Principality 6 month accounts for this month and he has 2 maturing on the 5th - I am still going to try to give instructions for maturing into Christmas 2026 ones savers even though it might be an exercise in futility 

Come on now. We all know that having more than one of these reg savers is outside the term of the account. Sure be annoyed, but it shouldn’t be unexpected that at some point they may realise and say no. I’d be grateful for the extra savings you’ve been able to put into Principality. I’m fully expecting at some point my luck will run out, and it will be what it is. 

mhoc

And now a refusal from Chorley as well - I have a regular saver and a Regional 2 year flexible saver and applied for the Chorley regular saver (30.11.2026) 

Thank you for your recent application. We have been unable to approve your application as you do not meet the application criteria detailed in the terms and conditions of this product. For more information please refer to the account summary box which outlines the key product information and terms and conditions. "Only one Regular Saver, one Seasonal Saver and one Regional 2 Year Flexible Saver can be held in any 12 month rolling period". Please check our website for alternative saving accounts which you may be eligible for at www.chorleybs.co.uk/savings

clairec666

Archerychick said:

mhoc said:

I am also annoyed regarding Principality.
I have one account maturing tomorrow and another on the 17th. I did the maturity instructions yesterday afternoon but both have been cancelled - vexed about having to go and find the SO to cancel it and the calender notice and also that my account has been manually looked at.
Also vexed that we literally have no choice about what to do with the maturing account now, it has been decided for us  

But another thought occurs - I still have to check OHS Principality 6 month accounts for this month and he has 2 maturing on the 5th - I am still going to try to give instructions for maturing into Christmas 2026 ones savers even though it might be an exercise in futility 

Come on now. We all know that having more than one of these reg savers is outside the term of the account. Sure be annoyed, but it shouldn’t be unexpected that at some point they may realise and say no. I’d be grateful for the extra savings you’ve been able to put into Principality. I’m fully expecting at some point my luck will run out, and it will be what it is. 

I agree. They might also bring out an Issue 5 soon, so anyone with an issue 4 can have an issue 5 alongside it, as well as the Christmas regular saver. Total deposit £550 per month, which is more than a lot of other providers.

mhoc said:

I am also annoyed regarding Principality.
I have one account maturing tomorrow and another on the 17th. I did the maturity instructions yesterday afternoon but both have been cancelled - vexed about having to go and find the SO to cancel it and the calender notice and also that my account has been manually looked at.
Also vexed that we literally have no choice about what to do with the maturing account now, it has been decided for us

Contact them via secure message and ask to pick another maturity instruction.

Kim_13

mhoc said:

I am also annoyed regarding Principality.
I have one account maturing tomorrow and another on the 17th. I did the maturity instructions yesterday afternoon but both have been cancelled - vexed about having to go and find the SO to cancel it and the calender notice and also that my account has been manually looked at.
Also vexed that we literally have no choice about what to do with the maturing account now, it has been decided for us  

But another thought occurs - I still have to check OHS Principality 6 month accounts for this month and he has 2 maturing on the 5th - I am still going to try to give instructions for maturing into Christmas 2026 ones savers even though it might be an exercise in futility 

If Principality simply reversed the process then people would be handed another go at getting one to slip under the radar; presumably if they had the functionality to only present people with the options they qualified for, they would have done that from the start. 

From Principality's side, why should they spend resources taking alternative instructions from customers who have attempted to circumvent their T and C? Some of them definitely intentionally, as there are those who have had one fail, had it explained why and then managed to get a later one to go through without issue. Maybe if you called asking for say a Principality EA or fixed bond instead they would do it, that's a lot less time than having to process alternative instructions from every person who has been rumbled. Presumably the account they are sending to is the account that you asked them to send the balance to anyway and not any external account they've found on record (which would be unreasonable, as that account may or may not still be current.) All they are doing is returning £200 more than you expected. 

The SO wouldn't be due to pay again until January, plenty of time to find and cancel.

csw5780

Bridlington1 said:

Hattie627 said:

Monmouthshire BS

All my balances (3 accounts) are showing correctly in the app but online still haywire. On past experience, the app routinely updates the day before online, so hopefully online will be showing correctly tomorrow.

I have some sympathy for MonBS. They have been offering very good RS accounts in 2025 and this must have attracted a lot of money into a small regional society. I'm not surprised that their IT has been creaking. I think we shouldn't be too harshly judgemental on them. Yes, communication could have been better. They are doing their best without the backup of huge IT specialist teams and offering us, the consumer, good rates.

I'd echo the sentiment. Let us also remember that many of us opened their Branch Exclusive RS at 7% by post and unlike many other building societies Monmouthshire BS honoured the applications so they've been rather generous to many of us in the past.

In my experience Monmouthshire BS have often been slow at many things but they get there in the end. My own plea would be for people to refrain from contacting them for updates on their recent IT issue, even if your own accounts aren't back to normal yet, they know about the issue and are working on it, we'll soon know when it's back to normal. All contacting them about it'll likely do is result in someone having to keep explaining that they know about the issue and are trying to resolve it, potentially causing further delays.

Personally I'm going to just sit back do nothing and let them get on with it for the time being.

Interestingly MBS is Wales’ oldest “company”. Since 1869  https://www.southwalesargus.co.uk/news/19635215.gwent-business-revealed-oldest-wales/

Enzo_L

csw5780 said:

Bridlington1 said:

Hattie627 said:

Monmouthshire BS

All my balances (3 accounts) are showing correctly in the app but online still haywire. On past experience, the app routinely updates the day before online, so hopefully online will be showing correctly tomorrow.

I have some sympathy for MonBS. They have been offering very good RS accounts in 2025 and this must have attracted a lot of money into a small regional society. I'm not surprised that their IT has been creaking. I think we shouldn't be too harshly judgemental on them. Yes, communication could have been better. They are doing their best without the backup of huge IT specialist teams and offering us, the consumer, good rates.

I'd echo the sentiment. Let us also remember that many of us opened their Branch Exclusive RS at 7% by post and unlike many other building societies Monmouthshire BS honoured the applications so they've been rather generous to many of us in the past.

In my experience Monmouthshire BS have often been slow at many things but they get there in the end. My own plea would be for people to refrain from contacting them for updates on their recent IT issue, even if your own accounts aren't back to normal yet, they know about the issue and are working on it, we'll soon know when it's back to normal. All contacting them about it'll likely do is result in someone having to keep explaining that they know about the issue and are trying to resolve it, potentially causing further delays.

Personally I'm going to just sit back do nothing and let them get on with it for the time being.

Interestingly MBS is Wales’ oldest “company”. Since 1869  https://www.southwalesargus.co.uk/news/19635215.gwent-business-revealed-oldest-wales/

That's only according to "research" by BusinessFinancing.co.uk .

The same "research" says that the oldest "longest running company" in north west England, including firms that have been bought out,  is a firm of solicitors in Lancaster which has been going since 1720; yet James Kenyon and Sons Ltd, now a division of US firm Albany International, has been operating continuously in Bury since 1664.

https://www.google.com/maps/place/Pilsworth+Rd,+Bury/@53.5756734,-2.2783334,3a,15y,267.5h,88.42t/data=!3m7!1e1!3m5!1sdcCW1uNQUvhxw2lS2pNC6w!2e0!6shttps://streetviewpixels-pa.googleapis.com/v1/thumbnail?cb_client=maps_sv.tactile&w=900&h=600&pitch=1.578988473451787&panoid=dcCW1uNQUvhxw2lS2pNC6w&yaw=267.5040157766013!7i16384!8i8192!4m6!3m5!1s0x487bbad3b2644b33:0xf382cc586038ca8d!8m2!3d53.5784869!4d-2.2686775!16s/g/1w0q_gfl!5m1!1e1?entry=ttu&g_ep=EgoyMDI1MTIwMS4wIKXMDSoASAFQAw==