The Top Regular Savers Discussion Thread

Middle_of_the_Road

trickydicky14 said:

Mon BS
For what it's worth, just looked at my accounts via the app and two out of three are now showing the correct amounts. One still not showing payment.
edit: just to add, if I look via online, all three accounts are still showing the  wrong amounts.

This is posted on the Monmouthshire blog-

In the app, select "more" and then "blog"

flaneurs_lobster

Middle_of_the_Road said:

trickydicky14 said:

Mon BS
For what it's worth, just looked at my accounts via the app and two out of three are now showing the correct amounts. One still not showing payment.
edit: just to add, if I look via online, all three accounts are still showing the  wrong amounts.

This is posted on the Monmouthshire blog-

In the app, select "more" and then "blog"

In their blog? 

So not an email, not a banner on their homepage or on the app?

I know their tech resource is probably a little stretched at the moment but even so....

janusd

happybagger said:

For anyone looking for some non-MonBS content, here's something:

Anyone so minded as to try for the postcode-restricted Chorley BS Regional Flexible Saver, and you aren't in the postcode area, for me this failed even with a branch visit and being a customer since 1999.

They were polite but adamant. (I was polite but "expressed my disappointment"  )

even online, the applications are manually checked - it took a couple of days for them to open mine (as a new customer).

while i'm here, @bridlington1 - the special conditions for the the standard and regional Chorley RS on page 1 states "Only one Regular Saver and one Seasonal Saver can be held in any 12 month rolling period."

it should really be...

"Only one Regular Saver, one Seasonal Saver and one Regional 2 Year Flexible Saver can be held in any 12 month rolling period."

soulsaver

Leeds BS seems to be having issues, too:

Their site was down c.midnight -  and today, whilst deposit totals appear mostly correct, there is no transaction history to check any discrepancies. 

Middle_of_the_Road

flaneurs_lobster said:

Middle_of_the_Road said:

trickydicky14 said:

Mon BS
For what it's worth, just looked at my accounts via the app and two out of three are now showing the correct amounts. One still not showing payment.
edit: just to add, if I look via online, all three accounts are still showing the  wrong amounts.

This is posted on the Monmouthshire blog-

In the app, select "more" and then "blog"

In their blog? 

So not an email, not a banner on their homepage or on the app?

I know their tech resource is probably a little stretched at the moment but even so....

No, you have to search it out.
If it wasn't for posts on here, I would have been none the wiser.
I checked that my payment had been credited, which it initially was, but after seeing comments on here, checked again, and it had been reversed.

trickydicky14

Middle_of_the_Road said:

trickydicky14 said:

Mon BS
For what it's worth, just looked at my accounts via the app and two out of three are now showing the correct amounts. One still not showing payment.
edit: just to add, if I look via online, all three accounts are still showing the  wrong amounts.

This is posted on the Monmouthshire blog-

In the app, select "more" and then "blog"

That's making more sense now, I made one payment on the 1st which is currently showing the wrong figure and I made two payments on the 2nd which are showing as correct. So it does appear to be just payments on the 1st.

diomedeidae

Monmouthshire RS

Glitch seems fixed. The correct balances are showing in the app now. 

dealyboy

diomedeidae said:

Monmouthshire RS

Glitch seems fixed. The correct balances are showing in the app now. 

Yep ... my transactions show added (+), removed (-), and added (+) all with date 01 Dec.

Bobblehat

dealyboy said:

diomedeidae said:

Monmouthshire RS

Glitch seems fixed. The correct balances are showing in the app now. 

Yep ... my transactions show added (+), removed (-), and added (+) all with date 01 Dec.

Still showing + and then - online in my two RSs, so still to be credited properly. App has stopped working and can't get reload to work (as another forumite mentioned earlier).

mhoc

Is anyone having any issues signing into Newcastle?

I go to the log in page and input my username and password - this is via the main computer.
It then flips over to business log in. This happens with both of our accounts.
I've got the app so I've just logged in there with no issues but OH uses the main page so its not some sort of conflict  with the app.