The Top Regular Savers Discussion Thread

WillPS

Nuggy96 said:

Scottish building society

Hi, I'm thinking of opening the Scottish BS RS. So from what I can tell, I can print the application form and send to the freepost address along with a cheque for £250 (Freepost RLYC-AAGE-YURH, Scottish Building Society, SBS House, 193 Dalry Road, Edinburgh EH11 2EF).

My questions are:
What about ID proof, how do I get that across without sending my original ID via post?
How do you manage the account moving forwards (Is there an online account to manage and make deposits)?
(May be answered above)How do you make future deposits moving forwards without constantly sending cheques?

Thanks in advance

Photocopy of ID is sufficient. We don't have a proper scanner but used GeniusScan on our phone then sent a B&W print of the "scan". No issue.

Account management is via their Online Portal. You have to sign up for it and it takes time.

Further deposits by faster payments.

Nuggy96

WillPS said:

Nuggy96 said:

Scottish building society

Hi, I'm thinking of opening the Scottish BS RS. So from what I can tell, I can print the application form and send to the freepost address along with a cheque for £250 (Freepost RLYC-AAGE-YURH, Scottish Building Society, SBS House, 193 Dalry Road, Edinburgh EH11 2EF).

My questions are:
What about ID proof, how do I get that across without sending my original ID via post?
How do you manage the account moving forwards (Is there an online account to manage and make deposits)?
(May be answered above)How do you make future deposits moving forwards without constantly sending cheques?

Thanks in advance

Photocopy of ID is sufficient. We don't have a proper scanner but used GeniusScan on our phone then sent a B&W print of the "scan". No issue.

Account management is via their Online Portal. You have to sign up for it and it takes time.

Further deposits by faster payments.

Perfect, thanks, I assume we get online log in details via post after we get confirmation of account opening via post?

WillPS

Nuggy96 said:

WillPS said:

Nuggy96 said:

Scottish building society

Hi, I'm thinking of opening the Scottish BS RS. So from what I can tell, I can print the application form and send to the freepost address along with a cheque for £250 (Freepost RLYC-AAGE-YURH, Scottish Building Society, SBS House, 193 Dalry Road, Edinburgh EH11 2EF).

My questions are:
What about ID proof, how do I get that across without sending my original ID via post?
How do you manage the account moving forwards (Is there an online account to manage and make deposits)?
(May be answered above)How do you make future deposits moving forwards without constantly sending cheques?

Thanks in advance

Photocopy of ID is sufficient. We don't have a proper scanner but used GeniusScan on our phone then sent a B&W print of the "scan". No issue.

Account management is via their Online Portal. You have to sign up for it and it takes time.

Further deposits by faster payments.

Perfect, thanks, I assume we get online log in details via post after we get confirmation of account opening via post?

No, you'll just receive a passbook. Once you have that, you can use the account number to sign up for the online portal, which then generates an activation code which is sent in the post. Takes some time but it's a one-time thing and a decent rate.

veggieblob

dealyboy said:

CricketLady said:

Re Monmouthshire - 9.33am, just had a reply!

"Thank you for your online enquiry, we are aware of this issue regarding standing orders from yesterday showing as reversed and our team are working on rectifying this as soon as possible.  Please be reassured no funds will be returned and they will be backdated and recredited to the account to ensure no loss of interest."

This was by email within ten minutes of my message via their app.
xxx

... noting that it was not only SOs. It was presumably any payment in by whatever method, in my case by FP transfer from external account to the HSBC holding account.

I always pay by transfer but the credits show as SOs on my account

WillPS

veggieblob said:

dealyboy said:

CricketLady said:

Re Monmouthshire - 9.33am, just had a reply!

"Thank you for your online enquiry, we are aware of this issue regarding standing orders from yesterday showing as reversed and our team are working on rectifying this as soon as possible.  Please be reassured no funds will be returned and they will be backdated and recredited to the account to ensure no loss of interest."

This was by email within ten minutes of my message via their app.
xxx

... noting that it was not only SOs. It was presumably any payment in by whatever method, in my case by FP transfer from external account to the HSBC holding account.

I always pay by transfer but the credits show as SOs on my account

There's no way for a recipient to tell that a payment was a standing order, on personal accounts they're universally processed as faster payments nowadays. Might've been different in the bad old days of BACS '3 up to 5 days' era.

SO is just a label on MonBS's end.

crumpet_man

WillPS said:

veggieblob said:

dealyboy said:

CricketLady said:

Re Monmouthshire - 9.33am, just had a reply!

"Thank you for your online enquiry, we are aware of this issue regarding standing orders from yesterday showing as reversed and our team are working on rectifying this as soon as possible.  Please be reassured no funds will be returned and they will be backdated and recredited to the account to ensure no loss of interest."

This was by email within ten minutes of my message via their app.
xxx

... noting that it was not only SOs. It was presumably any payment in by whatever method, in my case by FP transfer from external account to the HSBC holding account.

I always pay by transfer but the credits show as SOs on my account

There's no way for a recipient to tell that a payment was a standing order, on personal accounts they're universally processed as faster payments nowadays. Might've been different in the bad old days of BACS '3 up to 5 days' era.

SO is just a label on MonBS's end.

In my MONBS app it shows DIRECT DEBIT RECEIPT and they were faster payments.  I don't think you can even pay in to MonBS via direct debit.

jameseonline

Born2Save_3 said:

jameseonline said:

Hattie627 said:

jameseonline said:

Bad news (for me at least)So guessing Principality are fixing loopholes & probably manually?, it's ok though still got my others & still got Monmouthshire & could still get a a First Direct if desperate.

I'm wondering if Principality are checking when you reach a certain amount of accounts or something, there must be a trigger right?, maybe this site is the trigger, hmm 🤔 

I'm defo on their watchlist now, wonder if it's because I submitted instructions during the day.

Hope Dylan doesn't hate me.

Oh dear. Can you talk us through how you entered the instructions which led to this. Did your instructions generate a "sent" secure message? Where did you instruct the funds coming out at maturity to go to (internal or external account?)

I said this the other day but: option 2, transfer bulk to virgin & reinvest £200 to "new" issue 4 (converted issue 3).

The screenshot is the secure message, the only thing I can really think of I did different was I submitted instructions during the day and not after hours but there's no way to be sure this is what triggered it, Principality might be checking accounts anyway.

I've quickly been through the message trail for this, so I may have missed a bit; did you check your sent box and see if there was a message sent when you gave your maturity instructions ? If so, what are the contents of the sent message and what date/time was this auto generated message sent ?  Was it sent at the same time that you confirmed your maturity instructions ?

Did you enter all the details for your Virgin CA and pass the CoP check ?  Is this Virgin CA account one that Principality know about for you ?  ie I think for some Principality accounts, when newly opened you can specify a nominated account.  I'm just wondering if your Virgin CA is an account Principality have not previously encountered for you.

Does anyone know of a way to reset/delete maturity instructions ?  Plausible reasons could be I made a mistake/I'm on medication and didn't pay attention/The cat walked across the keyboard/I've got fat fingers and a small phone/The Xmas blinken lights were so bright I was dazzled at completion/And so on.

 Ideally with little manual intervention.  I'm wondering if this may give you a second chance.

You cannot change instructions online to my knowledge the only possible way would be calling them or visiting them in person but then you would be bringing yourself to possibly more analysis of the amount of accounts you have etc even though you keep being presented with maturity options for accounts you already have etc

jameseonline

PowerSavingMode said:

jameseonline said:

I've got 2 transactions for my Monmouthshire 7%, 1 shows + £1000 CR the other + - £1000 CR, both dated 2025-12-01 (they really should be using UK date format) is that normal or has something gone wrong?

Monmouthshire 

There have been a fair number of posts on this today (2nd December), but this should help:

ChewyyBacca said:

» show previous quotes

Update on Monmouth BS Reg Saver credit reversals

I just rang them, the nice lady was apologetic for the inconvenience & following is the gist. 
This should save many their time & also not clog the Monmouth lines

1. They are aware of the issue. It is building society wide problem, their IT is looking into it. They do not have a time line for resolution, but they are trying to get it done today.

2. The money isnt sent to source account, its sat in their (Monmouth) account

3. There wont be any interest loss, once resolved, the interest will be backdated to 1 Dec if they received money on 1 Dec. 

4. If they resolve it today before EOD, it wont be reflected in the app/online, until tomorrow.

I already saw

jameseonline

dgpur said:

jameseonline said:

I've got 2 transactions for my Monmouthshire 7%, 1 shows + £1000 CR the other + - £1000 CR, both dated 2025-12-01 (they really should be using UK date format) is that normal or has something gone wrong?

For some reason they are using the international standard for recording dates. That said so do I for my Money Excel backups (keeps everything in date order).

I'm sorry but non UK date format isn't good for me, I live in UK so expect to see UK date format for majority of things, it's not just Monmouthshire that does it but yeah I need to see things in easy format and not have to spend ages trying to translate the format given.

jameseonline

Dizzycap said:

jameseonline said:

Hattie627 said:

jameseonline said:

Bad news (for me at least)So guessing Principality are fixing loopholes & probably manually?, it's ok though still got my others & still got Monmouthshire & could still get a a First Direct if desperate.

I'm wondering if Principality are checking when you reach a certain amount of accounts or something, there must be a trigger right?, maybe this site is the trigger, hmm 🤔 

I'm defo on their watchlist now, wonder if it's because I submitted instructions during the day.

Hope Dylan doesn't hate me.

Oh dear. Can you talk us through how you entered the instructions which led to this. Did your instructions generate a "sent" secure message? Where did you instruct the funds coming out at maturity to go to (internal or external account?)

I said this the other day but: option 2, transfer bulk to virgin & reinvest £200 to "new" issue 4 (converted issue 3).

The screenshot is the secure message, the only thing I can really think of I did different was I submitted instructions during the day and not after hours but there's no way to be sure this is what triggered it, Principality might be checking accounts anyway.

I've personally entered maturity option details both day & night online and as yet, haven't had a rejection to open a new account of anything that's been available at maturity. It would be very strange for Principality not to complete a maturity instruction if a product was showing available as a maturity option because the system would know you already hold another 6 month bond, Christmas saver etc etc. 

I'm assuming that you haven't made any over payments to the maximum permitted in the t&c's of the savings product that is about to mature i.e 7th payment to a 6 month bond etc? 

The system has been letting me up until the other day but clearly something has now triggered manual intervention, as for overpayments, never funded a regular principality with more than the stated £1200