The Top Regular Savers Discussion Thread

Bridlington1

subjecttocontract said:

dul50n said:

CricketLady said:

Hanley Economic - is anyone else having trouble getting the one time passcode by email to view the message that they have "successfuly sent"?  (their spelling!)

Apparently I have 15 minutes before the code expires but not for the first time today, I'm waiting ten minutes then clicking for them to "send again".  I've checked spam, it's not in there - am I doing something wrong and can anyone advise what to do?  

No, you're not alone

I thought I was going mad, I've clicked on the "Sign in with a One-time passcode" link dozens of times today and nothing turned up

I gave it one more go on my phone when I got home from work, and for the one and only time a code landed in spam, but I had to leave the page where the code is entered to retrieve the code so it expired, I could have screamed

I've tried since and no codes are coming through

I've sent them a disparaging email but I've yet to have a reply

If the rest of their admin is anything like this it might not be worth bothering at all 

When I read posts like this I have lots of sympathy for the OP and then I have a quiet chuckle whilst remembering all those posters who tell us that administering vast numbers of regular savers takes them just a few minutes each month ! 😉😉

It depends on how urgently you need access to online banking really. I seldom need to log into the online banking or the apps of most of my regular savers as once the account's open I don't tend to bother to see if the payment's been received, especially if I've made payments to the same payee before. If I've checked the payee details are correct when opening the account and it's passed CoP then I'm pretty confident the money'll arrive.

It's only if I need to make a withdrawal or open/close an account that I'll usually look in online banking, even then I quite often future date withdrawals/closure of regular savers as most of the time it's for funding other regular savers so I know I'll need the money on a set date, in these instances there isn't as much of a hurry to get into online banking so if it's down, OTPs aren't arriving etc then I can typically afford to wait a few hours and try again later without being impacted and without it taking up much more of my time.

allegro120

Bridlington1 said:

subjecttocontract said:

dul50n said:

CricketLady said:

Hanley Economic - is anyone else having trouble getting the one time passcode by email to view the message that they have "successfuly sent"?  (their spelling!)

Apparently I have 15 minutes before the code expires but not for the first time today, I'm waiting ten minutes then clicking for them to "send again".  I've checked spam, it's not in there - am I doing something wrong and can anyone advise what to do?  

No, you're not alone

I thought I was going mad, I've clicked on the "Sign in with a One-time passcode" link dozens of times today and nothing turned up

I gave it one more go on my phone when I got home from work, and for the one and only time a code landed in spam, but I had to leave the page where the code is entered to retrieve the code so it expired, I could have screamed

I've tried since and no codes are coming through

I've sent them a disparaging email but I've yet to have a reply

If the rest of their admin is anything like this it might not be worth bothering at all 

When I read posts like this I have lots of sympathy for the OP and then I have a quiet chuckle whilst remembering all those posters who tell us that administering vast numbers of regular savers takes them just a few minutes each month ! 😉😉

It depends on how urgently you need access to online banking really. I seldom need to log into the online banking or the apps of most of my regular savers as once the account's open I don't tend to bother to see if the payment's been received, especially if I've made payments to the same payee before. If I've checked the payee details are correct when opening the account and it's passed CoP then I'm pretty confident the money'll arrive.

It's only if I need to make a withdrawal or open/close an account that I'll usually look in online banking, even then I quite often future date withdrawals/closure of regular savers as most of the time it's for funding other regular savers so I know I'll need the money on a set date, in these instances there isn't as much of a hurry to get into online banking so if it's down, OTPs aren't arriving etc then I can typically afford to wait a few hours and try again later without being impacted and without it taking up much more of my time.

I was always checking every single payment, no payments have ever failed.  Thinking about it, this is more of a habit, don't really need to do this.  If anything goes wrong, deposits always bounce back.

s71hj

allegro120 said:

Bridlington1 said:

subjecttocontract said:

dul50n said:

CricketLady said:

Hanley Economic - is anyone else having trouble getting the one time passcode by email to view the message that they have "successfuly sent"?  (their spelling!)

Apparently I have 15 minutes before the code expires but not for the first time today, I'm waiting ten minutes then clicking for them to "send again".  I've checked spam, it's not in there - am I doing something wrong and can anyone advise what to do?  

No, you're not alone

I thought I was going mad, I've clicked on the "Sign in with a One-time passcode" link dozens of times today and nothing turned up

I gave it one more go on my phone when I got home from work, and for the one and only time a code landed in spam, but I had to leave the page where the code is entered to retrieve the code so it expired, I could have screamed

I've tried since and no codes are coming through

I've sent them a disparaging email but I've yet to have a reply

If the rest of their admin is anything like this it might not be worth bothering at all 

When I read posts like this I have lots of sympathy for the OP and then I have a quiet chuckle whilst remembering all those posters who tell us that administering vast numbers of regular savers takes them just a few minutes each month ! 😉😉

It depends on how urgently you need access to online banking really. I seldom need to log into the online banking or the apps of most of my regular savers as once the account's open I don't tend to bother to see if the payment's been received, especially if I've made payments to the same payee before. If I've checked the payee details are correct when opening the account and it's passed CoP then I'm pretty confident the money'll arrive.

It's only if I need to make a withdrawal or open/close an account that I'll usually look in online banking, even then I quite often future date withdrawals/closure of regular savers as most of the time it's for funding other regular savers so I know I'll need the money on a set date, in these instances there isn't as much of a hurry to get into online banking so if it's down, OTPs aren't arriving etc then I can typically afford to wait a few hours and try again later without being impacted and without it taking up much more of my time.

I was always checking every single payment, no payments have ever failed.  Thinking about it, this is more of a habit, don't really need to do this.  If anything goes wrong, deposits always bounce back.

Yep. I regard COP as a game changer, rightly or wrongly