The Top Regular Savers Discussion Thread

brucefan_2

Newly_retired said:

I have applied online on Saturday for the Scottish BS RS as a new customer. I have a generic account number but have been promised an email with my actual account number to use as a reference number. Still waiting.

Meanwhile on sending maturity instructions for my Principality Christmas RS, I have been refused another RS4. Just saying.

How did you apply on Saturday for the online RS?

The message I have just seen on the website states:

'You cannot currently apply for our Regular Saver account online'. 

Bridlington1

brucefan_2 said:

Newly_retired said:

I have applied online on Saturday for the Scottish BS RS as a new customer. I have a generic account number but have been promised an email with my actual account number to use as a reference number. Still waiting.

Meanwhile on sending maturity instructions for my Principality Christmas RS, I have been refused another RS4. Just saying.

How did you apply on Saturday for the online RS?

The message I have just seen on the website states:

'You cannot currently apply for our Regular Saver account online'. 

Unless the application has gone live for existing customers (don't currently have a Scottish BS account so can't check), application forms for the branch/post version can be sent by email according to the form itself.

flaneurs_lobster

brucefan_2 said:

Newly_retired said:

I have applied online on Saturday for the Scottish BS RS as a new customer. I have a generic account number but have been promised an email with my actual account number to use as a reference number. Still waiting.

Meanwhile on sending maturity instructions for my Principality Christmas RS, I have been refused another RS4. Just saying.

How did you apply on Saturday for the online RS?

The message I have just seen on the website states:

'You cannot currently apply for our Regular Saver account online'. 

I wonder if @Newly_retired has inadvertently applied for the Online Saver?

nottsphil

flaneurs_lobster said:

kermchem said:

Scottish BS Regular Saver
I sent application form (paper, wet signature), photograph of front of driving licence, and cheque, 1st class post (trying to get ahead of the rush!) Thursday 2nd October. Cheque cleared from current account Friday 10 October. Today, Monday 13 October, postman has delivered a thick A5 envelope (franked large letter second class) with covering letter, FSCS Iinformation sheet, Customer Service and details of charges booklet, Terms and Conditions booklet (which is generic, but page 9 does include the instructions on how to pay into your account), and Customer Privacy Notice booklet, plus a passbook showing my cheque was credited on 9 October.
For those thinking postal or online, go online when it is available.

Now that you have your account number you can apply (online) for online access. You will (of course) then have to wait for your postperson to deliver the UserID/ActivationKey in order to log in.

You say 'of course', but some providers actually allow online access without the important security measure of confirming you actually reside at the property - Darlington Building Society, for example. 

Speculator

Newly_retired said:

I have applied online on Saturday for the Scottish BS RS as a new customer. I have a generic account number but have been promised an email with my actual account number to use as a reference number. Still waiting.

Meanwhile on sending maturity instructions for my Principality Christmas RS, I have been refused another RS4. Just saying.

Is that your first refusal? If not, I think if you've been refused once, you will be refused on all subsequent attempts.

janusd

Speculator said:

Newly_retired said:

I have applied online on Saturday for the Scottish BS RS as a new customer. I have a generic account number but have been promised an email with my actual account number to use as a reference number. Still waiting.

Meanwhile on sending maturity instructions for my Principality Christmas RS, I have been refused another RS4. Just saying.

Is that your first refusal? If not, I think if you've been refused once, you will be refused on all subsequent attempts.

no that isn't correct - i've been refused in the past, but accepted recently.

in effect, it seems to come down to whether your maturity request generates a secure message to PBS.

• if no message is sent to them, then the maturity instructions should be accepted without any manual intervention.
• if a secure message is sent, then it depends on which member of staff is replying to the instructions - if it's our unnamed friend, then you will likely be rejected; however, if someone else replies, you have a greater chance of the instructions going through as requested.

past performance is not indicative of future results.

subjecttocontract

kermchem said:

Scottish BS Regular Saver
I sent application form (paper, wet signature), photograph of front of driving licence, and cheque, 1st class post (trying to get ahead of the rush!) Thursday 2nd October. Cheque cleared from current account Friday 10 October. Today, Monday 13 October, postman has delivered a thick A5 envelope (franked large letter second class) with covering letter, FSCS Iinformation sheet, Customer Service and details of charges booklet, Terms and Conditions booklet (which is generic, but page 9 does include the instructions on how to pay into your account), and Customer Privacy Notice booklet, plus a passbook showing my cheque was credited on 9 October.
For those thinking postal or online, go online when it is available.

Whats the panic, why the rush ?

OrangeBlueGreen

Scottish BS

Emailed in application on Friday 10th October
Message on Saturday 11th saying account opened and they're just awaiting my cheque (which is in the post)

Cweb

Scottish BS

Postal sent Fri 3rd Oct to handwritten Freepost address. Today received welcome pack and passbook with cheque credited 7th Oct but still yet to show as leaving drawn account.

oh well… I’m sure they’ll catch up at some point.

Hattie627

Scottish BS

Posted cheque and application form (together) on Wed 1st October, using second class stamp. Cheque cleared late last week but no correspondence/passbook yet.