The Top Regular Savers Discussion Thread

Middle_of_the_Road

clowning said:

Middle_of_the_Road said:

flaneurs_lobster said:

happybagger said:

Given that they gave notification of an incoming reduction of this account to 4.85% some time ago, it's disappointing the email doesn't say as such

Disappointing? That's borderline misleading, and at best sly and underhand, not to mention that timetabled rate cut.

And it's a poor rate regardless of the cut.

Although they do highlight the upcoming rate reduction in the app. for each account that will be affected.

Where in the app does it highlight the rate reduction please? I can’t see anything about it in my app. Thanks

Scroll to the bottom of your accounts and 
Click "open a new savings account". It's mentioned at the top, and when you click on each account that's affected.

clowning

Thank you @Middle_of_the_Road
I didn’t think to look under new accounts

chris_the_bee

Kim_13 said:

WillPS said:

OrangeBlueGreen said:

Section62 said:

Darlington BS  - regular saver maturities.

Apparently Darlington have a long-standing glitch in their online system which means online withdrawal requests to nominated accounts with certain external sort codes are likely to fail - Santander sort codes being an example.

The suggested work-arounds are either to send a secure message requesting the withdrawal, or changing your nominated account to one which isn't affected.  Barclays, HSBC, and LBG were suggested as ones which aren't affected.

I went with the second option as the secure message will only be actioned when someone gets around to it, whereas changing the nominated account is something the user can action, and only needs to be done once.  That said, the nominated account amendment process is also glitchy, which might need a phone call/secure message to get sorted.

I absolutely hate when organisations have an internal issue and then put the onus on customers to sort it, or put customers in a position where they are potentially inconvenienced. Very poor. 

Offering two workarounds for a problem, one of which is viable for everyone, is not putting the onus on the customer.

There's a reality that bugs take to fix - customer service teams are ethically and legally compelled to provide good customer outcomes. Both options advised offer far better outcomes than waiting an unknown amount of time for the issue to be fixed.

The only piece I don't understand is why they couldn't submit the message to the correct department themselves, but there probably is a good reason for that.

It’s still onus on the customer in that the issue is not of the customer’s making (unless Darlington were to explicitly state which sort codes are the issue at application and the customer still chooses to open an account and to nominate a particular account knowing it is affected.) Both workarounds are just that and require the customer to take action beyond the expected log in and request closure of the matured account.

I would be less negative about it had they communicated the issue to everyone and provided a comprehensive list of accounts that could be used without issue. I would want to use either Nationwide, NatWest or Chase, but all of these would be a lottery as things stand.

NatWest works OK for me.

allegro120

mhoc said:

Question regarding the new Yorkshire loyalty saver - do you have to add money to it every month and if so how little can you add? 
I am pondering if its worth the effort of opening this new Loyalty saver just to keep loyalty status with Yorkshire at least as far as September 2026... Or is it worth holding off incase they have a Christmas saver again which would mature at the end of October 2026 (if it follows the pattern of last year) 

Looking at my list for Yorkshire accounts all of my savers mature in September, October or November 2025  and then I will only have the standard regular saver which matures May 2026 - (and even that I might reduce the standing order to the minimum) 

They mature into an Easy Access Saver so you can keep one off hem open with £1, this will secure the continuity of your membership forever.  The rate is not to bad, I have Easy Access Saver Reward which currently pays 4.15%, doesn't really matter if your balance is £1 but still still good to know that your £1 is doing reasonably well

schiff

Monmouth
Posted my application and £500 cheque for the Branch RS by FCP on Friday 29/8. Received acknowledgement and pass book last week with a start date of 3/9 but the cheque has still not been cleared! Unfortunately the waiting £500 has been in a no interest current account.

Hattie627

schiff said:

Monmouth
Posted my application and £500 cheque for the Branch RS by FCP on Friday 29/8. Received acknowledgement and pass book last week with a start date of 3/9 but the cheque has still not been cleared! Unfortunately the waiting £500 has been in a no interest current account.

I think you will be getting interest from MonBS from 3 September. The fact that the cheque has not yet cleared is their loss.  

liamcov

kimwp said:

I just tried to open the AIB (NI) account - I called them as I couldn't work out how to apply online - they said new customers had to go into a branch to verify their documents and there aren't any branches in England.

Is it necessary to have a current account to get this?

allegro120

schiff said:

Monmouth
Posted my application and £500 cheque for the Branch RS by FCP on Friday 29/8. Received acknowledgement and pass book last week with a start date of 3/9 but the cheque has still not been cleared! Unfortunately the waiting £500 has been in a no interest current account.

I posted mine on 1st September.  Didn't receive any communication, but the account appeared on my app on the 5th with £500 balance. My cheque hasn't been cleared yet so I might be earning some extra interest on this £500.  The waiting sum is in Cahoot earning 5% and will travel to FD on the day the cheque is cleared.

trickydicky14

schiff said:

Monmouth
Posted my application and £500 cheque for the Branch RS by FCP on Friday 29/8. Received acknowledgement and pass book last week with a start date of 3/9 but the cheque has still not been cleared! Unfortunately the waiting £500 has been in a no interest current account.

I think being able to get round the rules and not having to go to a branch to open this account I would be happy to lose a few days interest on my £500. And I think you could have opened the account without sending a cheque. 

chris_the_bee

trickydicky14 said:

schiff said:

Monmouth
Posted my application and £500 cheque for the Branch RS by FCP on Friday 29/8. Received acknowledgement and pass book last week with a start date of 3/9 but the cheque has still not been cleared! Unfortunately the waiting £500 has been in a no interest current account.

I think being able to get round the rules and not having to go to a branch to open this account I would be happy to lose a few days interest on my £500. And I think you could have opened the account without sending a cheque. 

trickydicky14 said:

schiff said:

Monmouth
Posted my application and £500 cheque for the Branch RS by FCP on Friday 29/8. Received acknowledgement and pass book last week with a start date of 3/9 but the cheque has still not been cleared! Unfortunately the waiting £500 has been in a no interest current account.

I think being able to get round the rules and not having to go to a branch to open this account I would be happy to lose a few days interest on my £500. And I think you could have opened the account without sending a cheque. 

Monmouth
Yes, I successfully opened mine by adding "to be funded by bank transfer once account is open" to the top of the application form.