The Top Regular Savers Discussion Thread

schiff

OrangeBlueGreen said:

Hattie627 said:

jameseonline said:

schiff said:

jameseonline said:

saverkev said:

jameseonline said:

Just checked my CBS app it seems my Sunny Day has been converted to Easy Access 7 but the amount is 2p less than the amount given in letter, hmm, I know the guy on the chat said it gets converted at 12am but yeah 2p less & already converted, I'm a bit confused.

So at the moment I have £1859.27 showing in Easy Access 7, guess I'll see if 2p gets added at 12am yea?🤔

Coventry Sunny Day 

Just checked mine - its converted to Easy Access Saver £2009.20 - withdrawal instruction given to pay into nominated bank tomorrow - don't know what the amount on the letter said as its been filed in the shredder.

My letter dated 7th August clearly states £1859.29 was my current closing balance at the time, app is still showing £1859.27.

So something is clearly wrong here.

Does beg the question can Coventry add things up properly?.

Going to have to do another webchat or something later I think.

For 2p !??!

Well on principal yes I want them to explain why there's 2p missing, like I said they sent me a letter, the app displays 2p less than the printed letter.

But then how can I be sure it's just 2p missing?, I'm probably not going to go down compensation/complaints route (unless they push it & many banks etc do), I'm just after an explanation to be honest.

Also if they've calculated things wrong they've probably done it with other people.

Might just be 2p, but I'm sure there would be several people kicking off if was £30 or something higher right?

I think I know the reason why it's 2p less than expected but they've had plenty of time to explain why it differs from the letter.

Ahh well I've requested a transfer out now so hopefully that will arrive today or tomorrow 

I mean this in a light-hearted way, but I often don't know if you are being serious or taking the mickey. Either way, it's fine. But with all the talk recently on here about institutions closing accounts and banning customers without explanation, you might try the patience of a bank just once too often by querying a 2p discrepancy in maturity amount. As I say, good on you for being thorough and looking after your interests etc but, jeez, there has to be a limit to a bank's patience.

On this one though, I don't think Coventry would have a leg to stand on. They can't say Amount A on documentation 1 and then Amount B for transaction, and then be even remotely annoyed if customers point this out when this specific situation is entirely of their own doing. That would be the banking equivalent of victim blaming. (Victim is obviously way too strong for this situation but I can't think an appropriate word). It's the building society's discrepancy, not the customer's. If they don't want the complaints or time spent on this, they should ensure information is always accurate.

I agree when posters talk about the principle. It doesn't really matter whether it's 1p or £100, it's about information or potentially transactions being wrong. (Though I also understand that some customers will not care about such matters).

(Though I also understand that some customers will not care about such matters).

Exactly. If I saw a 2p coin on the ground I'd pick it up and keep it, but not if it involved me in correspondence of some kind. 

jameseonline

granta said:

jameseonline said:

granta said:

Hanley Economic BS Online regular saver (NLA)

Just received notification interest will go down to 4.15% from 1st October.

Any reason why this should stay open (it has no end date) especially as you have to hold a minimum balance of £1000?

I might just open an instant access account with them to retain membership but looking for any counter-reasons to closure

You could literally put your money into a Santander Edge Saver, Monmouthshire 6%/7% regular or several other better paying accounts, maybe a Cahoot account?

I hold all the accounts you mention and yes, it seems now is the time to move the remaining Hanley balance elsewhere. I'm struggling to remember why I opened this account in the first place but it must have been competitive at some point

Ahh in which case not sure without knowing what you already have but yeah try to find a better paying account elsewhere or at least somewhere paying same rate that doesn't require a high minimum balance etc.

Savings week is coming up so that may help.

Dizzycap

Bob2000 said:

Are anybody else having problems with the Monbs app please.
Been just stuck on the intro screen since 8ish last night.

Yes! Uninstalled the monbs app again & reinstalled without issues so far today.

Aidanmc

jameseonline said:

Aidanmc said:

jameseonline said:

saverkev said:

jameseonline said:

Just checked my CBS app it seems my Sunny Day has been converted to Easy Access 7 but the amount is 2p less than the amount given in letter, hmm, I know the guy on the chat said it gets converted at 12am but yeah 2p less & already converted, I'm a bit confused.

So at the moment I have £1859.27 showing in Easy Access 7, guess I'll see if 2p gets added at 12am yea?🤔

Coventry Sunny Day 

Just checked mine - its converted to Easy Access Saver £2009.20 - withdrawal instruction given to pay into nominated bank tomorrow - don't know what the amount on the letter said as its been filed in the shredder.

My letter dated 7th August clearly states £1859.29 was my current closing balance at the time, app is still showing £1859.27.

So something is clearly wrong here.

Does beg the question can Coventry add things up properly?.

Going to have to do another webchat or something later I think.

Maybe the letter you received didn't take into account the rate reduction on 1s Sept?

Well that's what I'm thinking but then would that really explain a 2p loss?, hmm

I still have my letter from Coventry. My RS matured on 31 August and the amount shown on letter was the amount i received.
The figure on the letter has 2 asterisk after it.

allegro120

granta said:

jameseonline said:

granta said:

Hanley Economic BS Online regular saver (NLA)

Just received notification interest will go down to 4.15% from 1st October.

Any reason why this should stay open (it has no end date) especially as you have to hold a minimum balance of £1000?

I might just open an instant access account with them to retain membership but looking for any counter-reasons to closure

You could literally put your money into a Santander Edge Saver, Monmouthshire 6%/7% regular or several other better paying accounts, maybe a Cahoot account?

I hold all the accounts you mention and yes, it seems now is the time to move the remaining Hanley balance elsewhere. I'm struggling to remember why I opened this account in the first place but it must have been competitive at some point

It was competitive (5.5%) when launched, that was my main reason for opening it.  The other benefits were £1k pm allowance, no end date and debit card facilities.

pecunianonolet

Newcastle BS

Are withdrawals from the Newcastle BS regular saver same day, instant, next working day, etc?

jameseonline

pecunianonolet said:

Newcastle BS

Are withdrawals from the Newcastle BS regular saver same day, instant, next working day, etc?

I can't remember but I think you should get them the next working day at least.

s71hj

PloughmansLunch said:

s71hj said:

I gave my maturity instructions online to Principality re RS3 asking them to open an RS4 (I already have one, but it was accepted) . I have received a letter confirming the funds going to my current account but when I look closely to try and set up the s/o for 1/10 onwards I realised there was no reference to the RS4 or an account number. In peoples experience does this come later? 

From the sounds of it you chose option 2 - is this right? If so I did the same and I had my maturity confirmation letter today. It only states the funds will be transferred into my nominated account, but going by past practice £200 will remain in your renamed Principality 6 month saver with the same account details, and the balance of £1000 + interest going to your bank account

I thought I'd chosen 4, so God knows!!! 

Snapdragon

pecunianonolet said:

Newcastle BS

Are withdrawals from the Newcastle BS regular saver same day, instant, next working day, etc?

My spreadsheet shows "requested Friday actioned Monday" against a previous withdrawal, and I'm pretty sure others were also next working day. HTH

the_seer

pecunianonolet said:

Newcastle BS

Are withdrawals from the Newcastle BS regular saver same day, instant, next working day, etc?

The NBS withdrawal I made recently took a couple of hours to reach my bank account (but I did request it around 8am).