The Top Regular Savers Discussion Thread

Hattie627

BestSeagull said:

Hattie627 said:

janusdesign said:

Hattie627 said:

BestSeagull said:

Hattie627 said:

janusdesign said:

Hattie627 said:

janusdesign said:

BestSeagull said:

s71hj said:

So my Principality RS issue 3 maturity instructions now show online. The RS 4 is an option, which is wasn't on the letter I received. It feels like the jury is out on here whether timing or random chance dictates whether /how to get such a request through successfully when you already have an RS 4
 I'm wondering if today as a non working day followed by a busy Monday morning would. be worth a try. Thoughts? 

You know, I was wondering myself (after putting it down to luck originally), if timing has anything to do with it. I thought about submitting a last minute request as perhaps then it would be too late to deny? And it's probably just coincidence but I noticed that both of my rejection messages arrived on a Tuesday.

i've just gone through my last 4 maturity instructions - the one yesterday (Saturday morning) and the other 3 were all submitted Thursday lunchtimes... the last two, both rejected, were replied to by she with no name; the one before that accepted by another member of staff and the fourth was unsigned (but accepted)... 3 replies within 30 mins of submitting, the other was next day... I would suggest that if you haven't been rejected after a working day or two of submission, you'll get the maturity choice you requested.

one interesting point that I just noticed is that when you submit the maturity choice online (the yellow box within the product), it actually generates a secure message to PBS - when I looked in the "Sent" folder of the secure messages, I can see the maturity choices I made using the forms, had generated secure messages containing those instructions... I think the Maturity options link from the top menu also generates a similar secure message to them.

therefore, I think it's literally a case of who happens to checking the generated secure messages at the time - if submitted during working hours, it will usually be dealt with quickly; if submitted overnight/weekend, it will be dealt with next working day... but there would be no way to know in advance of submission who, in the digital team, would be dealing with it (much like who you get when you call them).

I think I may have solved it, maybe ?

I did maturity instructions yesterday morning for my Issue 3 maturing 13th September, asking for a rollover to Issue 4. They have been acknowledged by the appearance of the yellow box confirming receipt of instructions and promising to implement on maturity. 

did you request £200 to a new RS 4 and the rest of the balance elsewhere - or did you choose another option?

Yes, those were my instructions.

@Hattie627 Both the second -"Take some money out and move the rest into a new savings account". and the 4th -"Take out all your money and open a new Regular Saver Bond" options allow you to request £200 to a new 6 month RS 4. Do you remember which one you chose? 

ETA I looked back at my messages and it looks like I chose "Moving some of my balance to a new savings account" on both occasions as a message to that effect was sent to them.  So I am going with take out all your money and open a new RS this time!

I'd be lying if I said that I could definitely recall which option I chose but I'm about 75% sure that it was option 4 (take out all your money and open a new Regular Saver Bond)

I assumed that was their 4.85% variable 1-Year RS rather than the 7.50% fixed 6-Month Issue 4 ?

Both options seem to lead to the opportunity to open a new 6 month RS of the current issue (according to BestSeagull). 

Yes, that's right. Both the 2nd and 4th initial choices take you to the same next page which for me gives the heading "move some of your balance into a new savings account" This is how my automatic messages to them have been headed.
For me the options are 1,2,3,5 year bonds then RS 36 and 6 month RS 4. The bonds have a mandatory reinvestment of £500, the "invest from" figure for the RS accounts is £0.00

Under all those options is the box to enter how much you want to invest. I was thinking it might be safer to go for zero there but you said you had entered £200 so I'm torn. 

I'm almost sure (from entering maturity instructions yesterday) that I went Option 4, then chose the 6 month RS 4 from the menu. I am 100% sure that I entered £200 in the box for how much I wanted to invest (I would not have left this as zero). I can say that whatever I did, it did not lead to a secure message being generated.

Hattie627

francoghezzi said:

jameseonline said:

francoghezzi said:

PRINCIPALITY
Why no one is opening a thread so as to give those not interested in having 55 accounts number 4 (an absolute minority, I admit, but I have been always inside a minority in all my life) a bit of rest after hundreds of pages with the same insipid litany? The one dedicated to Virgin for example is still up and running and it was a kind gesture to those not interested in that discussion.

Not sure why you in a mood tbh, you exaggerating things too.

People are welcome to start a separate thread but obviously people were going to start talking about Principality because they recently launched an issue 4 6 month regular. 

Also it's on topic.

I was only suggesting that there are people who don't find useful reading the same post ("I opened it, I have 2 of it now, wow let's go for 3') again and again, but if you enjoy that way you more than welcome. :-)

I agree that posts just indicating how many accounts of a particular issue have been opened are not very helpful (so far as relating to the Principality BS 6 month RS). It is well established that people have been able to open more than one. However the discussion about this account over the last few days has gone much further than that and (in my opinion) has been helpful. Others may disagree.

masonic

Could we open a separate thread to give those who aren't interested in discussions about which threads people should be posting on a break?

s71hj

surreysaver said:

francoghezzi said:

jameseonline said:

francoghezzi said:

PRINCIPALITY
Why no one is opening a thread so as to give those not interested in having 55 accounts number 4 (an absolute minority, I admit, but I have been always inside a minority in all my life) a bit of rest after hundreds of pages with the same insipid litany? The one dedicated to Virgin for example is still up and running and it was a kind gesture to those not interested in that discussion.

Not sure why you in a mood tbh, you exaggerating things too.

People are welcome to start a separate thread but obviously people were going to start talking about Principality because they recently launched an issue 4 6 month regular. 

Also it's on topic.

I was only suggesting that there are people who don't find useful reading the same post ("I opened it, I have 2 of it now, wow let's go for 3') again and again, but if you enjoy that way you more than welcome. :-)

If you'd like to open a specific thread to discuss this specific issue, that's fine. Personally I'd prefer to have all these different discussions about similar products in one thread to save having to keep up to date with different threads, where I might miss things 

Yep. For the same reasons I vote Insipid litany. 

BestSeagull

allegro120 said:

Hattie627 said:

janusdesign said:

BestSeagull said:

s71hj said:

So my Principality RS issue 3 maturity instructions now show online. The RS 4 is an option, which is wasn't on the letter I received. It feels like the jury is out on here whether timing or random chance dictates whether /how to get such a request through successfully when you already have an RS 4
 I'm wondering if today as a non working day followed by a busy Monday morning would. be worth a try. Thoughts? 

You know, I was wondering myself (after putting it down to luck originally), if timing has anything to do with it. I thought about submitting a last minute request as perhaps then it would be too late to deny? And it's probably just coincidence but I noticed that both of my rejection messages arrived on a Tuesday.

i've just gone through my last 4 maturity instructions - the one yesterday (Saturday morning) and the other 3 were all submitted Thursday lunchtimes... the last two, both rejected, were replied to by she with no name; the one before that accepted by another member of staff and the fourth was unsigned (but accepted)... 3 replies within 30 mins of submitting, the other was next day... I would suggest that if you haven't been rejected after a working day or two of submission, you'll get the maturity choice you requested.

one interesting point that I just noticed is that when you submit the maturity choice online (the yellow box within the product), it actually generates a secure message to PBS - when I looked in the "Sent" folder of the secure messages, I can see the maturity choices I made using the forms, had generated secure messages containing those instructions... I think the Maturity options link from the top menu also generates a similar secure message to them.

therefore, I think it's literally a case of who happens to checking the generated secure messages at the time - if submitted during working hours, it will usually be dealt with quickly; if submitted overnight/weekend, it will be dealt with next working day... but there would be no way to know in advance of submission who, in the digital team, would be dealing with it (much like who you get when you call them).

I think I may have solved it, maybe ?

I did maturity instructions yesterday morning for my Issue 3 maturing 13th September, asking for a rollover to Issue 4. They have been acknowledged by the appearance of the yellow box confirming receipt of instructions and promising to implement on maturity. 

I looked into my sent folder of my secure messages....no secure message was sent.

So it seems that sometimes a secure message is being generated, sometimes not. If a secure message IS generated, it will be dealt with by a human at PBS. Depending on how clued up that individual is, the instruction will be allowed through OR rejected. But if no secure message is generated and sent, the instruction will go through.

So, if you check your sent folder after entering your instructions and find that the secure message has been sent, you have a chance of being rejected. If no secure message, you are okay.

Not sure why the secure message is sometimes sent and sometimes not.

This makes sense.  I've checked my messages for the past 2 years - there's nothing in connection with maturity choices or 6 month RSs. I only have messages about opening and closing Triple Access accounts, nothing else.  I do get letters about my maturity instructions though, so I guess the system triggers the letters instead of secure messages for me.

@allegro120, just to clarify, those messages are ones sent from "you" to Principality, triggered by the maturity instruction being given. You looked in your sent messages and there were none relating to maturity instructions?

Do you remember which of the maturity options you chose? no 2 being to "take some money out and move the rest into a new savings account" and no 4 "being to take out all your money and open a new regular saver"

Thanks!

s71hj

BestSeagull said:

allegro120 said:

Hattie627 said:

janusdesign said:

BestSeagull said:

s71hj said:

So my Principality RS issue 3 maturity instructions now show online. The RS 4 is an option, which is wasn't on the letter I received. It feels like the jury is out on here whether timing or random chance dictates whether /how to get such a request through successfully when you already have an RS 4
 I'm wondering if today as a non working day followed by a busy Monday morning would. be worth a try. Thoughts? 

You know, I was wondering myself (after putting it down to luck originally), if timing has anything to do with it. I thought about submitting a last minute request as perhaps then it would be too late to deny? And it's probably just coincidence but I noticed that both of my rejection messages arrived on a Tuesday.

i've just gone through my last 4 maturity instructions - the one yesterday (Saturday morning) and the other 3 were all submitted Thursday lunchtimes... the last two, both rejected, were replied to by she with no name; the one before that accepted by another member of staff and the fourth was unsigned (but accepted)... 3 replies within 30 mins of submitting, the other was next day... I would suggest that if you haven't been rejected after a working day or two of submission, you'll get the maturity choice you requested.

one interesting point that I just noticed is that when you submit the maturity choice online (the yellow box within the product), it actually generates a secure message to PBS - when I looked in the "Sent" folder of the secure messages, I can see the maturity choices I made using the forms, had generated secure messages containing those instructions... I think the Maturity options link from the top menu also generates a similar secure message to them.

therefore, I think it's literally a case of who happens to checking the generated secure messages at the time - if submitted during working hours, it will usually be dealt with quickly; if submitted overnight/weekend, it will be dealt with next working day... but there would be no way to know in advance of submission who, in the digital team, would be dealing with it (much like who you get when you call them).

I think I may have solved it, maybe ?

I did maturity instructions yesterday morning for my Issue 3 maturing 13th September, asking for a rollover to Issue 4. They have been acknowledged by the appearance of the yellow box confirming receipt of instructions and promising to implement on maturity. 

I looked into my sent folder of my secure messages....no secure message was sent.

So it seems that sometimes a secure message is being generated, sometimes not. If a secure message IS generated, it will be dealt with by a human at PBS. Depending on how clued up that individual is, the instruction will be allowed through OR rejected. But if no secure message is generated and sent, the instruction will go through.

So, if you check your sent folder after entering your instructions and find that the secure message has been sent, you have a chance of being rejected. If no secure message, you are okay.

Not sure why the secure message is sometimes sent and sometimes not.

This makes sense.  I've checked my messages for the past 2 years - there's nothing in connection with maturity choices or 6 month RSs. I only have messages about opening and closing Triple Access accounts, nothing else.  I do get letters about my maturity instructions though, so I guess the system triggers the letters instead of secure messages for me.

@allegro120, just to clarify, those messages are ones sent from "you" to Principality, triggered by the maturity instruction being given. You looked in your sent messages and there were none relating to maturity instructions?

Do you remember which of the maturity options you chose? no 2 being to "take some money out and move the rest into a new savings account" and no 4 "being to take out all your money and open a new regular saver"

Thanks!

I personally literally just did 4. No yellow box and no secure message. 

clivep

BestSeagull said:

allegro120 said:

Hattie627 said:

janusdesign said:

BestSeagull said:

s71hj said:

So my Principality RS issue 3 maturity instructions now show online. The RS 4 is an option, which is wasn't on the letter I received. It feels like the jury is out on here whether timing or random chance dictates whether /how to get such a request through successfully when you already have an RS 4
 I'm wondering if today as a non working day followed by a busy Monday morning would. be worth a try. Thoughts? 

You know, I was wondering myself (after putting it down to luck originally), if timing has anything to do with it. I thought about submitting a last minute request as perhaps then it would be too late to deny? And it's probably just coincidence but I noticed that both of my rejection messages arrived on a Tuesday.

i've just gone through my last 4 maturity instructions - the one yesterday (Saturday morning) and the other 3 were all submitted Thursday lunchtimes... the last two, both rejected, were replied to by she with no name; the one before that accepted by another member of staff and the fourth was unsigned (but accepted)... 3 replies within 30 mins of submitting, the other was next day... I would suggest that if you haven't been rejected after a working day or two of submission, you'll get the maturity choice you requested.

one interesting point that I just noticed is that when you submit the maturity choice online (the yellow box within the product), it actually generates a secure message to PBS - when I looked in the "Sent" folder of the secure messages, I can see the maturity choices I made using the forms, had generated secure messages containing those instructions... I think the Maturity options link from the top menu also generates a similar secure message to them.

therefore, I think it's literally a case of who happens to checking the generated secure messages at the time - if submitted during working hours, it will usually be dealt with quickly; if submitted overnight/weekend, it will be dealt with next working day... but there would be no way to know in advance of submission who, in the digital team, would be dealing with it (much like who you get when you call them).

I think I may have solved it, maybe ?

I did maturity instructions yesterday morning for my Issue 3 maturing 13th September, asking for a rollover to Issue 4. They have been acknowledged by the appearance of the yellow box confirming receipt of instructions and promising to implement on maturity. 

I looked into my sent folder of my secure messages....no secure message was sent.

So it seems that sometimes a secure message is being generated, sometimes not. If a secure message IS generated, it will be dealt with by a human at PBS. Depending on how clued up that individual is, the instruction will be allowed through OR rejected. But if no secure message is generated and sent, the instruction will go through.

So, if you check your sent folder after entering your instructions and find that the secure message has been sent, you have a chance of being rejected. If no secure message, you are okay.

Not sure why the secure message is sometimes sent and sometimes not.

This makes sense.  I've checked my messages for the past 2 years - there's nothing in connection with maturity choices or 6 month RSs. I only have messages about opening and closing Triple Access accounts, nothing else.  I do get letters about my maturity instructions though, so I guess the system triggers the letters instead of secure messages for me.

@allegro120, just to clarify, those messages are ones sent from "you" to Principality, triggered by the maturity instruction being given. You looked in your sent messages and there were none relating to maturity instructions?

Do you remember which of the maturity options you chose? no 2 being to "take some money out and move the rest into a new savings account" and no 4 "being to take out all your money and open a new regular saver"

Thanks!

Principality...

1st time we've given maturity instructions.

New issue 4's opened last week.

No letters have been received regarding the maturity (edit 1/9... letters received today).

My maturity instructions given yesterday (Saturday) a.m. via the yellow banner for the RS2 in internet banking.

Wife's given this morning.

Option 2 taken with £200 for new RS4 and balance with interest to bank a/c.

Yellow banners for the RS2's now show instructions will be followed on 13/9.

No secure messages showing in sent or received for either of our a/cs.

Section62

Bridlington1 said:
...
If people wish to start a new thread to discuss the Principality BS RS, they can do and I have no objections to them doing so, but if people wish to use this thread to discuss it then that's also fine by me too.
...

Personally I reckon having a dedicated thread where people discuss how to get more than one account of a particular type would be the perfect way to help ensure we all end up with just one each.

Some things are better discussed in a noisy environment.  Which doesn't mean the conversation won't be overheard, but it might reduce the odds by some margin.

dcs34

Hattie627 said:

BestSeagull said:

Hattie627 said:

janusdesign said:

Hattie627 said:

BestSeagull said:

Hattie627 said:

janusdesign said:

Hattie627 said:

janusdesign said:

BestSeagull said:

s71hj said:

So my Principality RS issue 3 maturity instructions now show online. The RS 4 is an option, which is wasn't on the letter I received. It feels like the jury is out on here whether timing or random chance dictates whether /how to get such a request through successfully when you already have an RS 4
 I'm wondering if today as a non working day followed by a busy Monday morning would. be worth a try. Thoughts? 

You know, I was wondering myself (after putting it down to luck originally), if timing has anything to do with it. I thought about submitting a last minute request as perhaps then it would be too late to deny? And it's probably just coincidence but I noticed that both of my rejection messages arrived on a Tuesday.

i've just gone through my last 4 maturity instructions - the one yesterday (Saturday morning) and the other 3 were all submitted Thursday lunchtimes... the last two, both rejected, were replied to by she with no name; the one before that accepted by another member of staff and the fourth was unsigned (but accepted)... 3 replies within 30 mins of submitting, the other was next day... I would suggest that if you haven't been rejected after a working day or two of submission, you'll get the maturity choice you requested.

one interesting point that I just noticed is that when you submit the maturity choice online (the yellow box within the product), it actually generates a secure message to PBS - when I looked in the "Sent" folder of the secure messages, I can see the maturity choices I made using the forms, had generated secure messages containing those instructions... I think the Maturity options link from the top menu also generates a similar secure message to them.

therefore, I think it's literally a case of who happens to checking the generated secure messages at the time - if submitted during working hours, it will usually be dealt with quickly; if submitted overnight/weekend, it will be dealt with next working day... but there would be no way to know in advance of submission who, in the digital team, would be dealing with it (much like who you get when you call them).

I think I may have solved it, maybe ?

I did maturity instructions yesterday morning for my Issue 3 maturing 13th September, asking for a rollover to Issue 4. They have been acknowledged by the appearance of the yellow box confirming receipt of instructions and promising to implement on maturity. 

did you request £200 to a new RS 4 and the rest of the balance elsewhere - or did you choose another option?

Yes, those were my instructions.

@Hattie627 Both the second -"Take some money out and move the rest into a new savings account". and the 4th -"Take out all your money and open a new Regular Saver Bond" options allow you to request £200 to a new 6 month RS 4. Do you remember which one you chose? 

ETA I looked back at my messages and it looks like I chose "Moving some of my balance to a new savings account" on both occasions as a message to that effect was sent to them.  So I am going with take out all your money and open a new RS this time!

I'd be lying if I said that I could definitely recall which option I chose but I'm about 75% sure that it was option 4 (take out all your money and open a new Regular Saver Bond)

I assumed that was their 4.85% variable 1-Year RS rather than the 7.50% fixed 6-Month Issue 4 ?

Both options seem to lead to the opportunity to open a new 6 month RS of the current issue (according to BestSeagull). 

Yes, that's right. Both the 2nd and 4th initial choices take you to the same next page which for me gives the heading "move some of your balance into a new savings account" This is how my automatic messages to them have been headed.
For me the options are 1,2,3,5 year bonds then RS 36 and 6 month RS 4. The bonds have a mandatory reinvestment of £500, the "invest from" figure for the RS accounts is £0.00

Under all those options is the box to enter how much you want to invest. I was thinking it might be safer to go for zero there but you said you had entered £200 so I'm torn. 

I'm almost sure (from entering maturity instructions yesterday) that I went Option 4, then chose the 6 month RS 4 from the menu. I am 100% sure that I entered £200 in the box for how much I wanted to invest (I would not have left this as zero). I can say that whatever I did, it did not lead to a secure message being generated.

I did the same thing (selecting the option which send 'Open a New Bond' rather than 'Open a New Savings Account' and (so far) also haven't received a secure message.

This suggests this more specific option is a more automated renewal option (which doesn't automatically check eligibility nor have a step for staff to manually check duplicate issues aren't opened), whereas selecting the more generic new savings account option triggers the message so the request can be manually processed by staff (given the possibility of more obscure options and nuances e.g. you've asked us to open this account but you're not eligible).

Of course this could be a load of rubbish!

allegro120

BestSeagull said:

allegro120 said:

Hattie627 said:

janusdesign said:

BestSeagull said:

s71hj said:

So my Principality RS issue 3 maturity instructions now show online. The RS 4 is an option, which is wasn't on the letter I received. It feels like the jury is out on here whether timing or random chance dictates whether /how to get such a request through successfully when you already have an RS 4
 I'm wondering if today as a non working day followed by a busy Monday morning would. be worth a try. Thoughts? 

You know, I was wondering myself (after putting it down to luck originally), if timing has anything to do with it. I thought about submitting a last minute request as perhaps then it would be too late to deny? And it's probably just coincidence but I noticed that both of my rejection messages arrived on a Tuesday.

i've just gone through my last 4 maturity instructions - the one yesterday (Saturday morning) and the other 3 were all submitted Thursday lunchtimes... the last two, both rejected, were replied to by she with no name; the one before that accepted by another member of staff and the fourth was unsigned (but accepted)... 3 replies within 30 mins of submitting, the other was next day... I would suggest that if you haven't been rejected after a working day or two of submission, you'll get the maturity choice you requested.

one interesting point that I just noticed is that when you submit the maturity choice online (the yellow box within the product), it actually generates a secure message to PBS - when I looked in the "Sent" folder of the secure messages, I can see the maturity choices I made using the forms, had generated secure messages containing those instructions... I think the Maturity options link from the top menu also generates a similar secure message to them.

therefore, I think it's literally a case of who happens to checking the generated secure messages at the time - if submitted during working hours, it will usually be dealt with quickly; if submitted overnight/weekend, it will be dealt with next working day... but there would be no way to know in advance of submission who, in the digital team, would be dealing with it (much like who you get when you call them).

I think I may have solved it, maybe ?

I did maturity instructions yesterday morning for my Issue 3 maturing 13th September, asking for a rollover to Issue 4. They have been acknowledged by the appearance of the yellow box confirming receipt of instructions and promising to implement on maturity. 

I looked into my sent folder of my secure messages....no secure message was sent.

So it seems that sometimes a secure message is being generated, sometimes not. If a secure message IS generated, it will be dealt with by a human at PBS. Depending on how clued up that individual is, the instruction will be allowed through OR rejected. But if no secure message is generated and sent, the instruction will go through.

So, if you check your sent folder after entering your instructions and find that the secure message has been sent, you have a chance of being rejected. If no secure message, you are okay.

Not sure why the secure message is sometimes sent and sometimes not.

This makes sense.  I've checked my messages for the past 2 years - there's nothing in connection with maturity choices or 6 month RSs. I only have messages about opening and closing Triple Access accounts, nothing else.  I do get letters about my maturity instructions though, so I guess the system triggers the letters instead of secure messages for me.

@allegro120, just to clarify, those messages are ones sent from "you" to Principality, triggered by the maturity instruction being given. You looked in your sent messages and there were none relating to maturity instructions?

Do you remember which of the maturity options you chose? no 2 being to "take some money out and move the rest into a new savings account" and no 4 "being to take out all your money and open a new regular saver"

Thanks!

I've looked at my "sent" messages now.  No messages about maturity instructions, only about the account I've instructed to close. 

I chose "take some money out and move the rest into a new savings account".