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The Top Regular Savers Discussion Thread

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  • Hattie627
    Hattie627 Posts: 415 Forumite
    100 Posts Second Anniversary Name Dropper
    Hattie627 said:
    Hattie627 said:
    Hattie627 said:
    s71hj said:
    So my Principality RS issue 3 maturity instructions now show online. The RS 4 is an option, which is wasn't on the letter I received. It feels like the jury is out on here whether timing or random chance dictates whether /how to get such a request through successfully when you already have an RS 4
     I'm wondering if today as a non working day followed by a busy Monday morning would. be worth a try. Thoughts? 
    You know, I was wondering myself (after putting it down to luck originally), if timing has anything to do with it. I thought about submitting a last minute request as perhaps then it would be too late to deny? And it's probably just coincidence but I noticed that both of my rejection messages arrived on a Tuesday.
    i've just gone through my last 4 maturity instructions - the one yesterday (Saturday morning) and the other 3 were all submitted Thursday lunchtimes... the last two, both rejected, were replied to by she with no name; the one before that accepted by another member of staff and the fourth was unsigned (but accepted)... 3 replies within 30 mins of submitting, the other was next day... I would suggest that if you haven't been rejected after a working day or two of submission, you'll get the maturity choice you requested.

    one interesting point that I just noticed is that when you submit the maturity choice online (the yellow box within the product), it actually generates a secure message to PBS - when I looked in the "Sent" folder of the secure messages, I can see the maturity choices I made using the forms, had generated secure messages containing those instructions... I think the Maturity options link from the top menu also generates a similar secure message to them.

    therefore, I think it's literally a case of who happens to checking the generated secure messages at the time - if submitted during working hours, it will usually be dealt with quickly; if submitted overnight/weekend, it will be dealt with next working day... but there would be no way to know in advance of submission who, in the digital team, would be dealing with it (much like who you get when you call them).
    I think I may have solved it, maybe ?

    I did maturity instructions yesterday morning for my Issue 3 maturing 13th September, asking for a rollover to Issue 4. They have been acknowledged by the appearance of the yellow box confirming receipt of instructions and promising to implement on maturity. 
    did you request £200 to a new RS 4 and the rest of the balance elsewhere - or did you choose another option?
    Yes, those were my instructions.
    @Hattie627 Both the second -"Take some money out and move the rest into a new savings account". and the 4th -"Take out all your money and open a new Regular Saver Bond" options allow you to request £200 to a new 6 month RS 4. Do you remember which one you chose? 

    ETA I looked back at my messages and it looks like I chose "Moving some of my balance to a new savings account" on both occasions as a message to that effect was sent to them.  So I am going with take out all your money and open a new RS this time!
    I'd be lying if I said that I could definitely recall which option I chose but I'm about 75% sure that it was option 4 (take out all your money and open a new Regular Saver Bond)
    I assumed that was their 4.85% variable 1-Year RS rather than the 7.50% fixed 6-Month Issue 4 ?
    Both options seem to lead to the opportunity to open a new 6 month RS of the current issue (according to BestSeagull). 
  • janusd
    janusd Posts: 1,045 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hattie627 said:
    Hattie627 said:
    Hattie627 said:
    Hattie627 said:
    s71hj said:
    So my Principality RS issue 3 maturity instructions now show online. The RS 4 is an option, which is wasn't on the letter I received. It feels like the jury is out on here whether timing or random chance dictates whether /how to get such a request through successfully when you already have an RS 4
     I'm wondering if today as a non working day followed by a busy Monday morning would. be worth a try. Thoughts? 
    You know, I was wondering myself (after putting it down to luck originally), if timing has anything to do with it. I thought about submitting a last minute request as perhaps then it would be too late to deny? And it's probably just coincidence but I noticed that both of my rejection messages arrived on a Tuesday.
    i've just gone through my last 4 maturity instructions - the one yesterday (Saturday morning) and the other 3 were all submitted Thursday lunchtimes... the last two, both rejected, were replied to by she with no name; the one before that accepted by another member of staff and the fourth was unsigned (but accepted)... 3 replies within 30 mins of submitting, the other was next day... I would suggest that if you haven't been rejected after a working day or two of submission, you'll get the maturity choice you requested.

    one interesting point that I just noticed is that when you submit the maturity choice online (the yellow box within the product), it actually generates a secure message to PBS - when I looked in the "Sent" folder of the secure messages, I can see the maturity choices I made using the forms, had generated secure messages containing those instructions... I think the Maturity options link from the top menu also generates a similar secure message to them.

    therefore, I think it's literally a case of who happens to checking the generated secure messages at the time - if submitted during working hours, it will usually be dealt with quickly; if submitted overnight/weekend, it will be dealt with next working day... but there would be no way to know in advance of submission who, in the digital team, would be dealing with it (much like who you get when you call them).
    I think I may have solved it, maybe ?

    I did maturity instructions yesterday morning for my Issue 3 maturing 13th September, asking for a rollover to Issue 4. They have been acknowledged by the appearance of the yellow box confirming receipt of instructions and promising to implement on maturity. 
    did you request £200 to a new RS 4 and the rest of the balance elsewhere - or did you choose another option?
    Yes, those were my instructions.
    @Hattie627 Both the second -"Take some money out and move the rest into a new savings account". and the 4th -"Take out all your money and open a new Regular Saver Bond" options allow you to request £200 to a new 6 month RS 4. Do you remember which one you chose? 

    ETA I looked back at my messages and it looks like I chose "Moving some of my balance to a new savings account" on both occasions as a message to that effect was sent to them.  So I am going with take out all your money and open a new RS this time!
    I'd be lying if I said that I could definitely recall which option I chose but I'm about 75% sure that it was option 4 (take out all your money and open a new Regular Saver Bond)
    I assumed that was their 4.85% variable 1-Year RS rather than the 7.50% fixed 6-Month Issue 4 ?
    Both options seem to lead to the opportunity to open a new 6 month RS of the current issue (according to BestSeagull). 
    good to know - I will try that next time I get maturity options (7 weeks time)... maybe all that insipid litany will lead to a happy outcome for some of us.  :)
  • francoghezzi
    francoghezzi Posts: 173 Forumite
    100 Posts Second Anniversary Photogenic Name Dropper
    PRINCIPALITY
    Why no one is opening a thread so as to give those not interested in having 55 accounts number 4 (an absolute minority, I admit, but I have been always inside a minority in all my life) a bit of rest after hundreds of pages with the same insipid litany? The one dedicated to Virgin for example is still up and running and it was a kind gesture to those not interested in that discussion.
    Not sure why you in a mood tbh, you exaggerating things too.

    People are welcome to start a separate thread but obviously people were going to start talking about Principality because they recently launched an issue 4 6 month regular. 

    Also it's on topic.
    I was only suggesting that there are people who don't find useful reading the same post ("I opened it, I have 2 of it now, wow let's go for 3') again and again, but if you enjoy that way you more than welcome. :-)
  • BestSeagull
    BestSeagull Posts: 216 Forumite
    100 Posts Second Anniversary Photogenic Name Dropper
    edited 31 August at 4:22PM
    Hattie627 said:
    Hattie627 said:
    Hattie627 said:
    Hattie627 said:
    s71hj said:
    So my Principality RS issue 3 maturity instructions now show online. The RS 4 is an option, which is wasn't on the letter I received. It feels like the jury is out on here whether timing or random chance dictates whether /how to get such a request through successfully when you already have an RS 4
     I'm wondering if today as a non working day followed by a busy Monday morning would. be worth a try. Thoughts? 
    You know, I was wondering myself (after putting it down to luck originally), if timing has anything to do with it. I thought about submitting a last minute request as perhaps then it would be too late to deny? And it's probably just coincidence but I noticed that both of my rejection messages arrived on a Tuesday.
    i've just gone through my last 4 maturity instructions - the one yesterday (Saturday morning) and the other 3 were all submitted Thursday lunchtimes... the last two, both rejected, were replied to by she with no name; the one before that accepted by another member of staff and the fourth was unsigned (but accepted)... 3 replies within 30 mins of submitting, the other was next day... I would suggest that if you haven't been rejected after a working day or two of submission, you'll get the maturity choice you requested.

    one interesting point that I just noticed is that when you submit the maturity choice online (the yellow box within the product), it actually generates a secure message to PBS - when I looked in the "Sent" folder of the secure messages, I can see the maturity choices I made using the forms, had generated secure messages containing those instructions... I think the Maturity options link from the top menu also generates a similar secure message to them.

    therefore, I think it's literally a case of who happens to checking the generated secure messages at the time - if submitted during working hours, it will usually be dealt with quickly; if submitted overnight/weekend, it will be dealt with next working day... but there would be no way to know in advance of submission who, in the digital team, would be dealing with it (much like who you get when you call them).
    I think I may have solved it, maybe ?

    I did maturity instructions yesterday morning for my Issue 3 maturing 13th September, asking for a rollover to Issue 4. They have been acknowledged by the appearance of the yellow box confirming receipt of instructions and promising to implement on maturity. 
    did you request £200 to a new RS 4 and the rest of the balance elsewhere - or did you choose another option?
    Yes, those were my instructions.
    @Hattie627 Both the second -"Take some money out and move the rest into a new savings account". and the 4th -"Take out all your money and open a new Regular Saver Bond" options allow you to request £200 to a new 6 month RS 4. Do you remember which one you chose? 

    ETA I looked back at my messages and it looks like I chose "Moving some of my balance to a new savings account" on both occasions as a message to that effect was sent to them.  So I am going with take out all your money and open a new RS this time!
    I'd be lying if I said that I could definitely recall which option I chose but I'm about 75% sure that it was option 4 (take out all your money and open a new Regular Saver Bond)
    I assumed that was their 4.85% variable 1-Year RS rather than the 7.50% fixed 6-Month Issue 4 ?
    Both options seem to lead to the opportunity to open a new 6 month RS of the current issue (according to BestSeagull). 
    Yes, that's right. Both the 2nd and 4th initial choices take you to the same next page which gives the heading "move some of your balance into a new savings account" This is how my automatic messages to them have been headed.
    For me the options are 1,2,3,5 year bonds then RS 36 and 6 month RS 4. The bonds have a mandatory reinvestment of £500, the "invest from" figure for the RS accounts is £0.00

    Under all those options is the box to enter how much you want to invest. I was thinking it might be safer to go for zero there but you said you had entered £200 so I'm torn. 
  • Bobblehat
    Bobblehat Posts: 817 Forumite
    Seventh Anniversary 500 Posts I've been Money Tipped! Name Dropper
    edited 31 August at 4:26PM
    PRINCIPALITY
    Why no one is opening a thread so as to give those not interested in having 55 accounts number 4 (an absolute minority, I admit, but I have been always inside a minority in all my life) a bit of rest after hundreds of pages with the same insipid litany? The one dedicated to Virgin for example is still up and running and it was a kind gesture to those not interested in that discussion.
    Not sure why you in a mood tbh, you exaggerating things too.

    People are welcome to start a separate thread but obviously people were going to start talking about Principality because they recently launched an issue 4 6 month regular. 

    Also it's on topic.
    I was only suggesting that there are people who don't find useful reading the same post ("I opened it, I have 2 of it now, wow let's go for 3') again and again, but if you enjoy that way you more than welcome. :-)
    If you'd like to open a specific thread to discuss this specific issue, that's fine. Personally I'd prefer to have all these different discussions about similar products in one thread to save having to keep up to date with different threads, where I might miss things 
    And opening a specific thread for each popular RS doesn't prevent people commenting in this one, either by accident or choice!
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