The Top Regular Savers Discussion Thread

allegro120

CricketLady said:

Regarding the Darlington 5% Regular Saver, for those wishing to close it I have experience of this too, as mine was due to mature in January, but I needed the funds early, so in July I withdrew it all, closed the account (and then opened a new one when I realised I could...)

The way to do it is this - it states that two penalty free withdrawals are allowed but at the third one, the account will be closed.  After making the two withdrawals, upon trying to make the third the website told me this was against the terms of the account, so I rang them. After speaking to a customer service agent I learned that to close the account I had to secure message with "I would like to close this account, and for the funds to be sent to my nominated account (and the details of this, sort code and account number etc.)"

Just in case anyone gets stuck xxx 

Thank you for this info. Do you think l can skip two withdrawals and go straight for secure message or should I do two withdrawals first?

Bridlington1

allegro120 said:

CricketLady said:

Regarding the Darlington 5% Regular Saver, for those wishing to close it I have experience of this too, as mine was due to mature in January, but I needed the funds early, so in July I withdrew it all, closed the account (and then opened a new one when I realised I could...)

The way to do it is this - it states that two penalty free withdrawals are allowed but at the third one, the account will be closed.  After making the two withdrawals, upon trying to make the third the website told me this was against the terms of the account, so I rang them. After speaking to a customer service agent I learned that to close the account I had to secure message with "I would like to close this account, and for the funds to be sent to my nominated account (and the details of this, sort code and account number etc.)"

Just in case anyone gets stuck xxx 

Thank you for this info. Do you think l can skip two withdrawals and go straight for secure message or should I do two withdrawals first?

I was able to close my Darlington BS 12 Month RS in April without having to make any withdrawals or send a secure message. IIRC when I went to make a withdrawal there was a box to say that I'd like to close my account.

Aidanmc

Bridlington1 said:

allegro120 said:

CricketLady said:

Regarding the Darlington 5% Regular Saver, for those wishing to close it I have experience of this too, as mine was due to mature in January, but I needed the funds early, so in July I withdrew it all, closed the account (and then opened a new one when I realised I could...)

The way to do it is this - it states that two penalty free withdrawals are allowed but at the third one, the account will be closed.  After making the two withdrawals, upon trying to make the third the website told me this was against the terms of the account, so I rang them. After speaking to a customer service agent I learned that to close the account I had to secure message with "I would like to close this account, and for the funds to be sent to my nominated account (and the details of this, sort code and account number etc.)"

Just in case anyone gets stuck xxx 

Thank you for this info. Do you think l can skip two withdrawals and go straight for secure message or should I do two withdrawals first?

I was able to close my Darlington BS 12 Month RS in April without having to make any withdrawals or send a secure message. IIRC when I went to make a withdrawal there was a box to say that I'd like to close my account.

Yes, this is correct. There is a box you can tick on withdrawal page to close account.
Closed the Issue 1 RS last week like this