The Top Regular Savers Discussion Thread

liamcov

My Santander Edge Saver (6%) expires soon, is there still a way to get another for a year?

flaneurs_lobster

liamcov said:

My Santander Edge Saver (6%) expires soon, is there still a way to get another for a year?

It's not a regular saver so wrong thread but anyways

Yes. Empty the account. Start a Live chat with Sandi the Bot with "close an account" and follow the prompts.

When the account disappears open another one. Takes a couple of days overall.

dingling68

Nationwide Flex Regular Saver 3

Is a 13th payment allowed? Mine is due to mature on 22/9/25. Information I have saved refers to £2,400 but also refers to calendar months? 

CricketLady

dingling68 said:

Nationwide Flex Regular Saver 3

Is a 13th payment allowed? Mine is due to mature on 22/9/25. Information I have saved refers to £2,400 but also refers to calendar months? 

Yes, we always do a thirteenth payment to Nationwide (four of us in the Cricket household) 

xx

pecunianonolet

drphila said:

pecunianonolet said:

drphila said:

pecunianonolet said:

Virgin

Requested closure via online form of the regular saver (the form that was mentioned many pages ago), provided account details in the form for the regular saver. Followed up a day later via online chat just in case to make sure the reg saver is getting closed. 

Received an email "Sorry to see you go", checked my app and instead of the regular saver they closed my current account. Reg saver still not closed, still waiting for the interest to be transferred to the current account (that is now closed). 

Just raised a complaint. Totally unacceptable. 

Screenshots not allowed in the app, transcript only available by post on paper if chat has happened via app. Requested a postal copy now. 

Exactlly the same happened to me. They put it down to the "huge" numbers that opened that RS (c.37000 apparently) and then wanted it closed

Did you also complain and if so, did you get compensation and how much did they pay and did they reopen the current account for you?

I had email acknowledgment of my complaint yesterday evening (10pm) and that they will email with an update within 5 working days.

Yes, complaint lodged and told I can expect compensation, though complaints department has final say. Told it will almost certainly not be possible for them to re-open and will have to do it myself. I forgot to say about effect on credit score if I had to re-open but will discuss with complaint handler when they get in touch.

Not expecting this complaint to be resolved for at least a week, maybe a lot longer.

As happened with you, got acknowledgement yesterday and 5 day timescale for update

drphila Did you get any response by Virgin yet?

s71hj

flaneurs_lobster said:

liamcov said:

My Santander Edge Saver (6%) expires soon, is there still a way to get another for a year?

It's not a regular saver so wrong thread but anyways

Yes. Empty the account. Start a Live chat with Sandi the Bot with "close an account" and follow the prompts.

When the account disappears open another one. Takes a couple of days overall.

I tried this. Said I wasn't eligible. I assume because I'd already had one

trickydicky14

s71hj said:

flaneurs_lobster said:

liamcov said:

My Santander Edge Saver (6%) expires soon, is there still a way to get another for a year?

It's not a regular saver so wrong thread but anyways

Yes. Empty the account. Start a Live chat with Sandi the Bot with "close an account" and follow the prompts.

You must be doing something wrong, trust me the above process works 100%. Are you waiting until the old account is gone.

surreysaver

s71hj said:

flaneurs_lobster said:

liamcov said:

My Santander Edge Saver (6%) expires soon, is there still a way to get another for a year?

It's not a regular saver so wrong thread but anyways

Yes. Empty the account. Start a Live chat with Sandi the Bot with "close an account" and follow the prompts.

When the account disappears open another one. Takes a couple of days overall.

I tried this. Said I wasn't eligible. I assume because I'd already had one

Do you have an Edge Current Account?

flaneurs_lobster

s71hj said:

flaneurs_lobster said:

liamcov said:

My Santander Edge Saver (6%) expires soon, is there still a way to get another for a year?

It's not a regular saver so wrong thread but anyways

Yes. Empty the account. Start a Live chat with Sandi the Bot with "close an account" and follow the prompts.

When the account disappears open another one. Takes a couple of days overall.

I tried this. Said I wasn't eligible. I assume because I'd already had one

No such exclusion. You have an Edge current account and the old Edge Saver has been removed?

liamcov

My Monmouthshire RS issue 2 expires soon, using the login details from the maturity letter, the only options are transferring to another Mon account or receiving a cheque - if I wait until it turns into a different savings account will I be able to close and select a transfer to my bank?