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The Top Regular Savers Discussion Thread

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  • Stargunner
    Stargunner Posts: 996 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    I've triggered the Virgin Money anti fraud team, I'm on hold to them at the mo, I was almost done funding my other regular savings accounts too, meh, only had a Principality or 2 left to fund.

    Hardly unusual behaviour to be honest I always move money at the start of the month to do this.

    The only thing different is I've transferred out of the matured regular saver into my current account.
    Spoke to someone and even said to the guy I was on webchat earlier saying I would be transferring money from regular saver today and out of virgin.

    As soon as it seemed like I was getting anywhere I get cut off, the app now appears to be playing up, I'm now on my 2nd call, ARGH😤 
    Basically been told they can't call back if I get cut off & they can't do f all at the moment because systems are playing up & to expect a call back when they can do things, I had plans today regardless of funding other savings accounts 😔
    Can you not just go onto online banking and empty it yourself. Much easier than having to call them.
    I don't think you are getting what I've been saying, the phone lines are playing up, the app is down, fraud team can't even remove blocks etc on my account, Virgin are having major issues today, I've not got any hopes of them calling me back today
    I wasn’t referring to the app, I meant online banking from their website  
    These problems make me glad that I emptied mine early, because I wanted to use the money to fund other regular savers today.
  • checkly
    checkly Posts: 47 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 1 August at 6:22PM
    So applied for VM RS and been accepted, opened and funded.  Problem is VM current account is due to switch to Barclays for the £175 bank bribe on 5th August.  Anyone know what happens to a VM RS if you close/move the CA?  Will they even notice?!

    Learn from the mistakes of others - you won't live long enough to make them all yourself.
  • allegro120
    allegro120 Posts: 1,899 Forumite
    1,000 Posts Second Anniversary Name Dropper
    schiff said:
    Chorley BS has now replaced Monmouth as the outfit 'bringing up the rear' stakes. Of the 35 RSs I've filled today only their two can't yet be confirmed as safely received.
    I always wait for 2 working days before checking the arrivals for these two.
  • jameseonline
    jameseonline Posts: 1,087 Forumite
    1,000 Posts First Anniversary Name Dropper
    masonic said:
    Anyone made sense of the following? If you open and fund on 1st August 2025 and pay in £250 on the 1st of every calendar month, then after 12 months (31st July 2025) you would have a balance of £3000, with no interest having been paid yet, or at maturity on 28th August you would have £3250+interest. Or is it actually a 12 month term?

    It says in the Summary box: 'Depending when you open your account the fixed term may be longer than 12 months" but still no clear mention of a 13th payment

    I imagine it is 13th payment.

    12 X £250 = £3000
    13 X £250 = £3250

    But hey it's Virgin and given how today has gone who knows?

    Yet again I can't open this regular saver on the day it came out because of their issues, last year I did get compo out of that plus I think 4p so might try again when they are back up and running along with further compo for not having access to my money as planned for today😏.

    See what would normally happen should you trigger fraud is you call the bank and after being on call confirming details etc they would remove the block if you've actually done nothing wrong, Virgin can't even do that for me today because the systems are so bad
  • allegro120
    allegro120 Posts: 1,899 Forumite
    1,000 Posts Second Anniversary Name Dropper
    checkly said:
    So applied for VM RS and been accepted, opened and funded.  Problem is VM current account is due to switch to Barclays for the £175 bank bribe on 5th August.  Anyone know what happens to a VM RS if you close/move the CA?  Will they even notice?!
    I don't think it will affect your RS.   At the end of term you should be able to withdraw funds directly from RS to another bank.  However, I would recommend replacing your switched current account, it might turn to be useful in future.
  • jameseonline
    jameseonline Posts: 1,087 Forumite
    1,000 Posts First Anniversary Name Dropper
    I would never switch a main account, however in future I'd setup spare current accounts & 1 by 1 switch those accounts to gain from switch offers.

    Setting up spare accounts is easy to do, did it with Nationwide several times.

    I would make sure you setup another Virgin account asap though or cancel the switch until you have a spare account somewhere else.
  • jameseonline
    jameseonline Posts: 1,087 Forumite
    1,000 Posts First Anniversary Name Dropper
    I've triggered the Virgin Money anti fraud team, I'm on hold to them at the mo, I was almost done funding my other regular savings accounts too, meh, only had a Principality or 2 left to fund.

    Hardly unusual behaviour to be honest I always move money at the start of the month to do this.

    The only thing different is I've transferred out of the matured regular saver into my current account.
    Spoke to someone and even said to the guy I was on webchat earlier saying I would be transferring money from regular saver today and out of virgin.

    As soon as it seemed like I was getting anywhere I get cut off, the app now appears to be playing up, I'm now on my 2nd call, ARGH😤 
    Basically been told they can't call back if I get cut off & they can't do f all at the moment because systems are playing up & to expect a call back when they can do things, I had plans today regardless of funding other savings accounts 😔
    Can you not just go onto online banking and empty it yourself. Much easier than having to call them.
    I don't think you are getting what I've been saying, the phone lines are playing up, the app is down, fraud team can't even remove blocks etc on my account, Virgin are having major issues today, I've not got any hopes of them calling me back today
    I wasn’t referring to the app, I meant online banking from their website  
    These problems make me glad that I emptied mine early, because I wanted to use the money to fund other regular savers today.
    It seems they had various issues today, so deffo going down the complaints/compo route as stated earlier.

    Clearly more extreme etc compared to last year though, last year couldn't open regular on the day, today I can't even get fraud to remove a block, plus the app has been down, plus them hanging up on me, plus I had other plans to do things with MY money.

    Might put in a complaint in regards to 1 woman asking how many savings accounts I planned to fund etc too, I said to her frankly it's none of your business how many accounts I want to fund and where, my money is my money
  • PowerSavingMode
    PowerSavingMode Posts: 277 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    masonic said:
    Anyone made sense of the following? If you open and fund on 1st August 2025 and pay in £250 on the 1st of every calendar month, then after 12 months (31st July 2025) you would have a balance of £3000, with no interest having been paid yet, or at maturity on 28th August you would have £3250+interest. Or is it actually a 12 month term?

    It says in the Summary box: 'Depending when you open your account the fixed term may be longer than 12 months" but still no clear mention of a 13th payment

    I'm assuming that as you can pay in each calendar month, the VM Regular Saver Exclusive Issue 3 *should* allow a 13th payment, the last being on or after 1st August 2026:

     
  • friolento
    friolento Posts: 2,439 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    checkly said:
    So applied for VM RS and been accepted, opened and funded.  Problem is VM current account is due to switch to Barclays for the £175 bank bribe on 5th August.  Anyone know what happens to a VM RS if you close/move the CA?  Will they even notice?!

    To be on the safe side, you could just apply for another VM current account.
  • friolento
    friolento Posts: 2,439 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    edited 1 August at 7:01PM


    Yet again I can't open this regular saver on the day it came out because of their issues, last year I did get compo out of that plus I think 4p so might try again when they are back up and running along with further compo for not having access to my money as planned for today😏.


    You may have missed the posts which said all you need to say on the application form that you haven't got another VM RS - -  which is the truth, as the previously existing one matured yesterday.

    You should even be able to fund the new account straight away as there are various ways of getting at your matured balance.

    Where there's a will......

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