The Top Regular Savers Discussion Thread

friolento

jameseonline said:

Yet again I can't open this regular saver on the day it came out because of their issues, last year I did get compo out of that plus I think 4p so might try again when they are back up and running along with further compo for not having access to my money as planned for today😏.

You may have missed the posts which said all you need to say on the application form that you haven't got another VM RS - -  which is the truth, as the previously existing one matured yesterday.

You should even be able to fund the new account straight away as there are various ways of getting at your matured balance.

Where there's a will......

jameseonline

friolento said:

checkly said:

So applied for VM RS and been accepted, opened and funded.  Problem is VM current account is due to switch to Barclays for the £175 bank bribe on 5th August.  Anyone know what happens to a VM RS if you close/move the CA?  Will they even notice?!

To be on the safe side, you could just apply for another VM current account.

ASAP, just probably not right now 😁🤣(can you tell how annoyed I am with Virgin?)

jameseonline

friolento said:

jameseonline said:

Yet again I can't open this regular saver on the day it came out because of their issues, last year I did get compo out of that plus I think 4p so might try again when they are back up and running along with further compo for not having access to my money as planned for today😏.

You may have missed the posts which said all you need to say on the application form that you haven't got another VM RS - -  which is the truth, as the previously existing one matured yesterday.

You should even be able to fund the new account straight away as there are various ways of getting at your matured balance.

Where there's a will......

I can't even move my money with Virgin because of fraud team can't even sort it out so tbh it's pointless even trying to apply etc or doing anything with Virgin at the mo until they sort things out.

Thing is banks etc are pushing online/mobile banking yet today is a great example of me having app it going down, add to the fact their systems are so bad I can't even get the fraud team to sort out the blocks on my account because they can't do anything themselves and them saying to me we'll call you when we can

ThePirates

Virgin RS - some good news!

I sorted mine this morning but my wife was at work. 

She's just used the app to transfer her balance, request closure of the RS then via the web link opened a new RS3 and funded it, all in under 5 minutes, no issues.

Middle_of_the_Road

jameseonline said:

friolento said:

jameseonline said:

Yet again I can't open this regular saver on the day it came out because of their issues, last year I did get compo out of that plus I think 4p so might try again when they are back up and running along with further compo for not having access to my money as planned for today😏.

You may have missed the posts which said all you need to say on the application form that you haven't got another VM RS - -  which is the truth, as the previously existing one matured yesterday.

You should even be able to fund the new account straight away as there are various ways of getting at your matured balance.

Where there's a will......

Thing is banks etc are pushing online/mobile banking yet today is a great example of me having app it going down, add to the fact their systems are so bad I can't even get the fraud team to sort out the blocks on my account because they can't do anything themselves and them saying to me we'll call you when we can

Pretty poor show, really. I imagine that these problems will be compounded when Nationwide take the reins 

clairec666

checkly said:

So applied for VM RS and been accepted, opened and funded.  Problem is VM current account is due to switch to Barclays for the £175 bank bribe on 5th August.  Anyone know what happens to a VM RS if you close/move the CA?  Will they even notice?!

I switched out my Virgin current account and the regular saver (issue 2) stayed open. Checked the T&Cs first to make sure it was possible.

friolento

ThePirates said:

Virgin RS - some good news!

I sorted mine this morning but my wife was at work. 

She's just used the app to transfer her balance, request closure of the RS then via the web link opened a new RS3 and funded it, all in under 5 minutes, no issues.

This pretty much matches my experience, and I have read posts from many others who also opened and funded the new RS today. I appreciate this doesn't help those who for one reason or another have account blocks or other issues, but it would be wrong to say that the VM systems are in a state of general chaos because they aren't actually.

Archerychick

jameseonline said:

I've triggered the Virgin Money anti fraud team, I'm on hold to them at the mo, I was almost done funding my other regular savings accounts too, meh, only had a Principality or 2 left to fund.

Hardly unusual behaviour to be honest I always move money at the start of the month to do this.

The only thing different is I've transferred out of the matured regular saver into my current account.

Yep I did too, because I’d never transferred any money out of my VM current account. Took me about 45 minutes all in to resolve 

Archerychick

jameseonline said:

jameseonline said:

I've triggered the Virgin Money anti fraud team, I'm on hold to them at the mo, I was almost done funding my other regular savings accounts too, meh, only had a Principality or 2 left to fund.

Hardly unusual behaviour to be honest I always move money at the start of the month to do this.

The only thing different is I've transferred out of the matured regular saver into my current account.

Spoke to someone and even said to the guy I was on webchat earlier saying I would be transferring money from regular saver today and out of virgin.

As soon as it seemed like I was getting anywhere I get cut off, the app now appears to be playing up, I'm now on my 2nd call, ARGH😤 

Yep; I was cut off yesterday at the final approval point for the transaction to be released. They told me they had some technical issues with the phone lines 😩

Kim_13

Has anyone who applied to Monmouthshire via app received a passbook for Regular Saver 8? It occurred to me today that as well as the signature forms, they might have done away with that for app customers. I’ve already got 10+ passbooks so don’t need any more 🤣