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The Top Regular Savers Discussion Thread

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  • chris_the_bee
    chris_the_bee Posts: 402 Forumite
    100 Posts Second Anniversary Name Dropper
    friolento said:
    friolento said:
    jaypers said:
    How do I close my Virgin RS? I’ve logged into online banking and the only closure form I can find says ‘Current Account’ closure. TIA. 

    That's the form you use, with the sort code and account number of your matured (or not yet matured) RS.
    You have to empty the account first. Can move it all to easy access or withdraw all.
    I don’t think you have to but you can.

    That is what they say.

    We recently received an online request to close your savings account, unfortunately we are unable to action this request at the moment due to the account having a credit balance. Please transfer all the money in your account to another account and resubmit the closure request online.

     Kind Regards

     Alistair

    Virgin Money Admin Team

  • arfster
    arfster Posts: 675 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Why would someone choose that Virgin Money 6.5% RS over say the Co-Op 7% RS? Or is it a case people are opening both?
    Yes, some people have two regular savers 😃
    Some even have 3  :o:open_mouth:

    As do their spouses :-) And any joint accounts .....
  • jameseonline
    jameseonline Posts: 1,087 Forumite
    1,000 Posts First Anniversary Name Dropper
    I've triggered the Virgin Money anti fraud team, I'm on hold to them at the mo, I was almost done funding my other regular savings accounts too, meh, only had a Principality or 2 left to fund.

    Hardly unusual behaviour to be honest I always move money at the start of the month to do this.

    The only thing different is I've transferred out of the matured regular saver into my current account.
    Spoke to someone and even said to the guy I was on webchat earlier saying I would be transferring money from regular saver today and out of virgin.

    As soon as it seemed like I was getting anywhere I get cut off, the app now appears to be playing up, I'm now on my 2nd call, ARGH😤 
  • jameseonline
    jameseonline Posts: 1,087 Forumite
    1,000 Posts First Anniversary Name Dropper
    I've triggered the Virgin Money anti fraud team, I'm on hold to them at the mo, I was almost done funding my other regular savings accounts too, meh, only had a Principality or 2 left to fund.

    Hardly unusual behaviour to be honest I always move money at the start of the month to do this.

    The only thing different is I've transferred out of the matured regular saver into my current account.
    Spoke to someone and even said to the guy I was on webchat earlier saying I would be transferring money from regular saver today and out of virgin.

    As soon as it seemed like I was getting anywhere I get cut off, the app now appears to be playing up, I'm now on my 2nd call, ARGH😤 
    Basically been told they can't call back if I get cut off & they can't do f all at the moment because systems are playing up & to expect a call back when they can do things, I had plans today regardless of funding other savings accounts 😔
  • mebu60
    mebu60 Posts: 1,635 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    friolento said:
    friolento said:
    jaypers said:
    How do I close my Virgin RS? I’ve logged into online banking and the only closure form I can find says ‘Current Account’ closure. TIA. 

    That's the form you use, with the sort code and account number of your matured (or not yet matured) RS.
    You have to empty the account first. Can move it all to easy access or withdraw all.
    I don’t think you have to but you can.

    That is what they say.

    We recently received an online request to close your savings account, unfortunately we are unable to action this request at the moment due to the account having a credit balance. Please transfer all the money in your account to another account and resubmit the closure request online.

     Kind Regards

     Alistair

    Virgin Money Admin Team

    Thanks for the heads-up @chris_the_bee , I have now shifted the £1 I left in the RS this morning so balance is £0. It would save them a lot of work if they specified this requirement on the form!  

    I submitted the closure form this morning too. It said two working days to process but I am taking that timeline with a large pinch of salt given they are likely to have been inundated. 
  • allegro120
    allegro120 Posts: 1,899 Forumite
    1,000 Posts Second Anniversary Name Dropper
    I seem to remember in the distant past a maturing Virgin Money savings account not converting to an EA account the next day after maturity and continuing to pay the maturing savings account interest until the belated conversion. If this is the case, and you don`t need the money (I have enough in EA accounts to cover the many RS SO`s going out today) it may be slightly advantageous to sit tight at a possible 10% until they actually convert. I won`t be going as far as flaneurs_lobster and adding in £250 today to the RS! 
    I've emptied both my RSs this morning, but reading the posts now I remember when my ISA morphed the original rate stayed there for at least a couple of days after maturity.  I should've made a note of it.
  • where_are_we
    where_are_we Posts: 1,220 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    schiff said:
    I applied for the new Virgin online even though the emptied version was still showing as a regular saver but with a zero balance. I just said that I held no other RS. Application went through without a hitch but they 'need to go over it in more detail' and I'll hear in two working days. Why it wasn't automatic as others have found I've no idea. 
    Myself and OH applied online and new account details were immediate. Old 10%RS still intact with full balance. Only problem was Santander refused to do a FP £250 deposit for both of us( we were not able override it) despite account details etc being correct. Had to do a FP to a Virgin Current Account and then do an internal transfer to the new Virgin RS exclusive. Perhaps there will be a cop match after today. So was unable to do the £250 SO`s starting September 1 but that can wait. Worth remembering that 13 payments are possible and recommended due to the maturity date being August 28 2026.

  • Stargunner
    Stargunner Posts: 996 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    I've triggered the Virgin Money anti fraud team, I'm on hold to them at the mo, I was almost done funding my other regular savings accounts too, meh, only had a Principality or 2 left to fund.

    Hardly unusual behaviour to be honest I always move money at the start of the month to do this.

    The only thing different is I've transferred out of the matured regular saver into my current account.
    Spoke to someone and even said to the guy I was on webchat earlier saying I would be transferring money from regular saver today and out of virgin.

    As soon as it seemed like I was getting anywhere I get cut off, the app now appears to be playing up, I'm now on my 2nd call, ARGH😤 
    Basically been told they can't call back if I get cut off & they can't do f all at the moment because systems are playing up & to expect a call back when they can do things, I had plans today regardless of funding other savings accounts 😔
    Can you not just go onto online banking and empty it yourself. Much easier than having to call them.
  • DancingDragon
    DancingDragon Posts: 41 Forumite
    Part of the Furniture 10 Posts Photogenic
    edited 1 August at 5:29PM
    VM REG ISSUE 3
    Just a heads up as I nearly got caught out. The sort code for this new account is slightly different to all my other VM accounts. Presumably due to the take over
    EDIT - only seems to be the platform used for sort codes starting 82
  • apt
    apt Posts: 3,235 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    After a struggle online went to the remaining local Virgin Money branch and they closed down the old account, transferred the interest from July and opened the new RS.
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