The Top Regular Savers Discussion Thread

ThePirates

janusdesign said:

DancingDragon said:

VM REG ISSUE 3
Just a heads up as I nearly got caught out. The sort code for this new account is slightly different to all my other VM accounts. Presumably due to the take over

fwiw, the sort code on my new RS3 is the same as all my other Virgin Money accounts.

Mine's different!

clivep

allegro120 said:

VM withdrawals
It appears that 2x£50 per day rule for online banking is no longer enforced.  I've emptied my RS account today online without any problems.

More than 2 x £50 is fine, 2 x £500 is the limit if you do not have the app and the limit is in total for all your accounts apparently!

Transfers between a/cs don't count towards the limit, so I moved £1000 from RS to current a/c followed by 2 x £500 payments from C/A. I was then blocked from any external payments from RS.

Just tried again and it's still blocked.

DancingDragon

janusdesign said:

DancingDragon said:

VM REG ISSUE 3
Just a heads up as I nearly got caught out. The sort code for this new account is slightly different to all my other VM accounts. Presumably due to the take over

fwiw, the sort code on my new RS3 is the same as all my other Virgin Money accounts.

Its only the last 2 digits different on mine. That's why I nearly missed it

allegro120

janusdesign said:

DancingDragon said:

VM REG ISSUE 3
Just a heads up as I nearly got caught out. The sort code for this new account is slightly different to all my other VM accounts. Presumably due to the take over

fwiw, the sort code on my new RS3 is the same as all my other Virgin Money accounts.

My 05-00-05 is the same for all accounts, but '82' varies. '82' RS3 came with 82-19-77, which is different from my other VM accounts on '82' profile.

jameseonline

Rheumatoid said:

jameseonline said:

I've triggered the Virgin Money anti fraud team, I'm on hold to them at the mo, I was almost done funding my other regular savings accounts too, meh, only had a Principality or 2 left to fund.

Hardly unusual behaviour to be honest I always move money at the start of the month to do this.

The only thing different is I've transferred out of the matured regular saver into my current account.

Same here. PIA
Transferred 250 out of RS1 to RS3 no problem and then tried to transfer the rest to my Natwest current and it was blocked. 20 minutes on phone to security to approve the transaction.

At least you seem to have been sorted out, they can't currently sort me out, I've got £675 left in my regular/easy access & £200 in my current (the transaction that was supposed to go to 1 of my Principality 6 month, still got a few transactions to make in and out of Virgin & they supposed to call me back 😔

Growingold

mebu60 said:

chris_the_bee said:

friolento said:

chris_the_bee said:

friolento said:

jaypers said:

How do I close my Virgin RS? I’ve logged into online banking and the only closure form I can find says ‘Current Account’ closure. TIA. 

That's the form you use, with the sort code and account number of your matured (or not yet matured) RS.

You have to empty the account first. Can move it all to easy access or withdraw all.

I don’t think you have to but you can.

That is what they say.

We recently received an online request to close your savings account, unfortunately we are unable to action this request at the moment due to the account having a credit balance. Please transfer all the money in your account to another account and resubmit the closure request online.

 Kind Regards

 Alistair

Virgin Money Admin Team

Thanks for the heads-up @chris_the_bee , I have now shifted the £1 I left in the RS this morning so balance is £0. It would save them a lot of work if they specified this requirement on the form!  

I submitted the closure form this morning too. It said two working days to process but I am taking that timeline with a large pinch of salt given they are likely to have been inundated. 

Same here just transferred the £1 I left in it. Now a zero balance. Will wait and see if I have to submit thee online form again.  Virgin must be one of only a few banks if any that has to have a zero balance before they can close the account.

Growingold

DancingDragon said:

VM REG ISSUE 3
Just a heads up as I nearly got caught out. The sort code for this new account is slightly different to all my other VM accounts. Presumably due to the take over

In what way may I ask?  Mine is exactly the same 05 00 05

allegro120

clivep said:

allegro120 said:

VM withdrawals
It appears that 2x£50 per day rule for online banking is no longer enforced.  I've emptied my RS account today online without any problems.

More than 2 x £50 is fine, 2 x £500 is the limit if you do not have the app and the limit is in total for all your accounts apparently!

Transfers between a/cs don't count towards the limit, so I moved £1000 from RS to current a/c followed by 2 x £500 payments from C/A. I was then blocked from any external payments from RS.

Just tried again and it's still blocked.

Apologies for the typo, now corrected
I have 2 current accounts.  I moved £1000 from RS to each, made 4 x £500 withdrawals, made another £500 withdrawal directly from RS to another bank. I was left with £639.16 and decided to try go over £500 limit and that went through fine.

Sorry to hear you were blocked.  Happened to me a few times in the past, very annoying and time consuming. 

mebu60

Growingold said:

mebu60 said:

chris_the_bee said:

friolento said:

chris_the_bee said:

friolento said:

jaypers said:

How do I close my Virgin RS? I’ve logged into online banking and the only closure form I can find says ‘Current Account’ closure. TIA. 

That's the form you use, with the sort code and account number of your matured (or not yet matured) RS.

You have to empty the account first. Can move it all to easy access or withdraw all.

I don’t think you have to but you can.

That is what they say.

We recently received an online request to close your savings account, unfortunately we are unable to action this request at the moment due to the account having a credit balance. Please transfer all the money in your account to another account and resubmit the closure request online.

 Kind Regards

 Alistair

Virgin Money Admin Team

Thanks for the heads-up @chris_the_bee , I have now shifted the £1 I left in the RS this morning so balance is £0. It would save them a lot of work if they specified this requirement on the form!  

I submitted the closure form this morning too. It said two working days to process but I am taking that timeline with a large pinch of salt given they are likely to have been inundated. 

Same here just transferred the £1 I left in it. Now a zero balance. Will wait and see if I have to submit thee online form again.  Virgin must be one of only a few banks if any that has to have a zero balance before they can close the account.

Not expecting to have to resubmit the form as we are probably still a long way down the queue for processing at which time they will see the nil balance. Hopefully!

Tesco Bank require a zero balance on a savings account to close it but that is clearly articulated on the closure form and/or the instructions for closure.

DancingDragon

Growingold said:

DancingDragon said:

VM REG ISSUE 3
Just a heads up as I nearly got caught out. The sort code for this new account is slightly different to all my other VM accounts. Presumably due to the take over

In what way may I ask?  Mine is exactly the same 05 00 05

New account is 82 19 77 all earlier ones I have are 82 19 73  Perhaps we're using different versions of VM - I think there are a few